I really wanted to get a burger but I ended I up getting the Western Bacon chicken and it looked nothing like the picture and the meat really old tasting and rubbery and was gross, I ended up throwing it away at my house.
Food: 1
Service: 2
Jacob L
Can't go wrong with a double bacon western cheeseburger staff was new but friendly
Atmosphere: 5
Food: 5
Service: 5
Bob Spellberg
Not my favorite place to eat but my my loves their western bacon cheeseburger. The onion rings are de ent as are the fries. I could not get their mobil app working yesterday so I lost out on reward points. I tried to send a comment to home office it gave me an error code.
Atmosphere: 4
Food: 4
Service: 5
Alicia Greenwood
Normally awesome! Worth the stop.
Atmosphere: 5
Food: 5
Service: 5
Dave Munns
Went there when they first open. Wasn't too satisfied hamburger buns were hard. So today I went after they had the fire and they reopened I ordered my food went through the drive-thru. Open my western bacon cheeseburger to eat on the way home and it was cold. Very big let down disappointed will not be going back.
Food: 1
Service: 2
Jon Lysons
Had cash and they didn't want to break my note, so I had to go somewhere else
Atmosphere: 1
Service: 1
Rhett McBride
Excellent Carls. Temporarily closed though, usually hit this place twice a month or so on my way through.
Atmosphere: 5
Food: 5
Service: 5
Beth Ann Colyer
Stopped by to grab a quick bite to eat and they were closed. 7:15 pm on Monday evening.
E L
My review is based on service and how I am treated rather than basing it on the food. All fast food to me is mediocre, it's just a matter of what I'm craving, and if I can force myself to spend money on a fast-food meal. At this Carl's Jr., which by the way I heard had a fire and will be temporarily closed, the employees (per some reviews) maybe don't get enough credit for the work they do. They work hard, and I have seen many times that they need more help, yet they do their best. I pick-up and deliver food, so sometimes I am able to see what goes on behind the counter for more than a 30 second encounter. I've never seen anyone standing around, a little stressed maybe, but I can relate to that. They always treat me with respect and kindness; they notice you are there, instead of ignoring you like your invisible, they have even offered me a cup to get something to drink while I wait. (Hmm, where have I heard about that kind of kindness before). Maybe people are just in too much of a hurry. Hec, we used to have to stand in line and order, then wait in line to get it. Now days, if people are in such a hurry, get the App. order ahead. Just don't be surprised if your ice or shake is melted and your hot food is cold. That's what you give up for speed. You want your shake still frozen or your burger and fries hot, then go stand in line and order and prepare to have to wait. In regard to the fire, hopefully the employees are o.k., have a job and still getting paid so they can survive. Have a great day!
Atmosphere: 5
Food: 5
Service: 5
Bryan McGill
The four times I’ve been in there. Food is always sitting up on the char broiler It’s always cold. I finally just gave up. I won’t go back there. It’s pretty sad cause that’s my favorite restaurant. I have to drive all the way to Reno to get a good burger from Carl’s Jr. ery poor management I mean very poor management. People are just not trained correctly in food safety. Owners of Carl’s Jr. in Carson City. I hope you read this and understand your restaurant is a big flop you can turn this around you would have people in a long line out the door. We all waited for this. I know at least 30 people. They said they’d never walk back in there again.
Employees don't recognize your or you feel rushed when getting order taken. ALso food seems just thrown together even when I'm the only customer at that time. Not so much good service as I have had at other locations.
Atmosphere: 3
Food: 3
Service: 2
Brian Meiers
Food was really good. A little disappointing that the staff at the front counter could not answer my question about the church shake.
Atmosphere: 4
Food: 4
Service: 2
Mikus Maximus
My son and I went in today for lunch, we were the only customers at the moment. The service was pleasant and the food was the best we've had yet at this location! It was all fresh & prepared nicely. The restaurant was fairly clean and well kept. Looking forward to visiting again 😊
Atmosphere: 4
Service: 5
Andrew McFarland
I’ve never been and never plan to but this store rocks.
Atmosphere: 5
Food: 5
Service: 5
Marc Reville
I waited for years for Carl’s Jr. to return to Carson City. I am so glad they are back. The food has been great and wait times have been minimal. The staff has been friendly and attentive. I try to go there two to four times a month. I love Carl’s Jr. and I hope they are here for many years.
I really wanted to get a burger but I ended I up getting the Western Bacon chicken and it looked nothing like the picture and the meat really old tasting and rubbery and was gross, I ended up throwing it away at my house.
Food: 1
Service: 2
Can't go wrong with a double bacon western cheeseburger staff was new but friendly
Atmosphere: 5
Food: 5
Service: 5
Not my favorite place to eat but my my loves their western bacon cheeseburger. The onion rings are de ent as are the fries. I could not get their mobil app working yesterday so I lost out on reward points. I tried to send a comment to home office it gave me an error code.
Atmosphere: 4
Food: 4
Service: 5
Normally awesome! Worth the stop.
Atmosphere: 5
Food: 5
Service: 5
Went there when they first open. Wasn't too satisfied hamburger buns were hard. So today I went after they had the fire and they reopened I ordered my food went through the drive-thru. Open my western bacon cheeseburger to eat on the way home and it was cold. Very big let down disappointed will not be going back.
Food: 1
Service: 2
Had cash and they didn't want to break my note, so I had to go somewhere else
Atmosphere: 1
Service: 1
Excellent Carls. Temporarily closed though, usually hit this place twice a month or so on my way through.
Atmosphere: 5
Food: 5
Service: 5
Stopped by to grab a quick bite to eat and they were closed. 7:15 pm on Monday evening.
My review is based on service and how I am treated rather than basing it on the food. All fast food to me is mediocre, it's just a matter of what I'm craving, and if I can force myself to spend money on a fast-food meal.
At this Carl's Jr., which by the way I heard had a fire and will be temporarily closed, the employees (per some reviews) maybe don't get enough credit for the work they do. They work hard, and I have seen many times that they need more help, yet they do their best. I pick-up and deliver food, so sometimes I am able to see what goes on behind the counter for more than a 30 second encounter. I've never seen anyone standing around, a little stressed maybe, but I can relate to that. They always treat me with respect and kindness; they notice you are there, instead of ignoring you like your invisible, they have even offered me a cup to get something to drink while I wait. (Hmm, where have I heard about that kind of kindness before). Maybe people are just in too much of a hurry. Hec, we used to have to stand in line and order, then wait in line to get it. Now days, if people are in such a hurry, get the App. order ahead. Just don't be surprised if your ice or shake is melted and your hot food is cold. That's what you give up for speed. You want your shake still frozen or your burger and fries hot, then go stand in line and order and prepare to have to wait. In regard to the fire, hopefully the employees are o.k., have a job and still getting paid so they can survive.
Have a great day!
Atmosphere: 5
Food: 5
Service: 5
The four times I’ve been in there. Food is always sitting up on the char broiler It’s always cold. I finally just gave up. I won’t go back there. It’s pretty sad cause that’s my favorite restaurant. I have to drive all the way to Reno to get a good burger from Carl’s Jr. ery poor management I mean very poor management. People are just not trained correctly in food safety. Owners of Carl’s Jr. in Carson City. I hope you read this and understand your restaurant is a big flop you can turn this around you would have people in a long line out the door. We all waited for this. I know at least 30 people. They said they’d never walk back in there again.
Restaurantji Recommends
Employees don't recognize your or you feel rushed when getting order taken. ALso food seems just thrown together even when I'm the only customer at that time. Not so much good service as I have had at other locations.
Atmosphere: 3
Food: 3
Service: 2
Food was really good. A little disappointing that the staff at the front counter could not answer my question about the church shake.
Atmosphere: 4
Food: 4
Service: 2
My son and I went in today for lunch, we were the only customers at the moment. The service was pleasant and the food was the best we've had yet at this location! It was all fresh & prepared nicely.
The restaurant was fairly clean and well kept. Looking forward to visiting again 😊
Atmosphere: 4
Service: 5
I’ve never been and never plan to but this store rocks.
Atmosphere: 5
Food: 5
Service: 5
I waited for years for Carl’s Jr. to return to Carson City. I am so glad they are back. The food has been great and wait times have been minimal. The staff has been friendly and attentive. I try to go there two to four times a month. I love Carl’s Jr. and I hope they are here for many years.
Atmosphere: 5
Food: 5
Service: 5
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