Jamba Juice Carson Valley Plaza

Shoutout to Sarah at Jamba Juice for turning what should’ve been a quick smoothie run into an awkward experience. Nothing says “welcome” like being treated as an inconvenience for existing and ordering a drink. The eye rolls, the monotone responses, the general vibe of “I’d rather be anywhere else” really added a unique flavor to my smoothie. Customer service clearly isn’t her passion, and it shows. If you enjoy feeling like you’re bothering someone by giving them business, this is the place for you. Not to mention my order was wrong and I found a bug on my lid!

Do not order here! I have placed mobile orders twice within the last month. Both times I've gotten to the store and was unable to get my order or a refund. Last time the store was closed because the manager walked out. This time the mobile order kiosk is broken and the girl at the register says she can't make my smoothies or give a refund. I showed her my receipt and she still won't make them. Now I have to fight for my money back a second time within a month.

1 person working..

Service: 1

We were so excited to get this today ( 12/14/2025. We were sitting there for at least 10 minutes waiting for it to open. ( no big deal). Right before its about to open we look up through the window and saw the young man in there blow his nose, and wipe his nose with his bare hands and NOT wash his hands.

Yep, we left. No thank you.
Last time we were here, they were out of several mixes to make drinks we wanted too.

Thats the last time for us. That is gross.

We will not be back here.

Atmosphere: 1

Food: 1

Service: 1

I’ll start off by saying, the smoothies were good. But the customer service was poor! I waited 45 min to get two small smoothies. Other people would come in and get their smoothies first. They completely forgot! Also, did not get a receipt to tell them what I ordered. I asked for a refund on one drink as I didn’t receive it, Jeanne, I think her name is, stated “we don’t do that”. Her attitude was poor and her work ethic was subpar at best. The other young lady was working very hard and clearly picking up the slack of her team member. Also, there was no air conditioning. It was scorching hot in there.

They had no paper towers in the bathroom. It looks like the floor has not been cleaned in ages. Jeanne made a comment about my child when my kid touched the counter at the cash register, “ooo germs”. And she pushed product to the side. My daughter was nowhere near the work space that is considered to be “clean”, with regulation for health.

Also, last time I checked, I thought you wear a uniform when you work. She was in pink sweats… I’m sorry but what happened to professionalism.

Atmosphere: 1

Food: 3

Service: 1

Order took over 30 minutes and only four people were in front of me. The two lady’s working seemed like they didn’t know what they were doing. Ice machine was broken… I can go on

Honestly, Cormik and Sara went out of their way to make my bowls amazing! Fantastic customer service delicious yogurt bowls!

Atmosphere: 5

Food: 5

Service: 5

Every time I go they're out of bananas, no matter how many times they get a truck. Hopefully they can fix this issue.

Atmosphere: 5

Food: 3

Service: 4

This is the fourth time I have ordered Jamba Juice from this location on DoorDash to bring it to me at work for breakfast, and every time it was so chunky I couldn’t even drink it through a straw. I literally had to use a fork! And kept getting mouthfuls of unblended vitamin powder, it’s horrible! So I went off on the manager today on the phone and she sounded like a kid on the phone, who didn’t even know what to say when I discussed the issue with he. So I will not go to this Jamba Juice again because apparently it is ran by a bunch of kids that don’t even know how to use a blender! Way too expensive to just have to throw away and all four times now I’ve had to throw them away!

Food: 1

Service: 1

It's a pretty standard Jamba juice shop. Parking was easy pickin up the orders was easy and the people behind the counter were very nice. The store was clean as well and had a nice atmosphere.
The smoothies are a little bit more expensive than what I'm used to paying.

Great service, and drinks always comes out perfect!

Atmosphere: 1

Food: 1

Service: 1

The acai bowl was great, but the customer service was horrible. Took my daughter for a treat to the topsy location, and the cashier was rude, gave dirty looks also paid for Nutella drizzle and he didn't put it on. Never coming back!

Guy working was friendly, tried the blue colored smoothie.

Atmosphere: 4

Food: 5

Service: 5

disgusting i always order from here i just bought breakfast as my first meal of the day mid bite i notice HAIR in my bowl not a small piece a literal pinky length of hair i nearly threw up what a mess.

Atmosphere: 1

Food: 1

Service: 1

Never open on time but it’s good

Atmosphere: 3

Food: 5

Service: 1