McDonald's South Carson

Quality has gone down a lot, and prices of menu items has gone up a lot. Make it make sense. Don’t support greedy businesses practices.

Atmosphere: 3

Food: 2

Service: 4

Lots and lots of kids took my daughter here ,she had a blast .
Was hard to get employees to engage with you.
Everything is on self-help HMI
Sceen.
I was trying to wipe down my table. None of the employees would even make eye contact.
All the tables were dirty.
Other people could not get things like ketchup and nugget sauce. This is pretty standard nowadays.

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: French Fries

The lack of actual workers and the lack of supervision thereof is a bit disruptive.
The quality of the food is a bit less than I remember it.
The atmosphere is getting to be less as well. We can't even interact with the cashier anymore.
I just remember how it was; the food and the atmosphere, everywhere really, used to be so much more.
I miss the time.

Atmosphere: 1

Food: 3

Service: 1

Employees were dancing to loudly playing Mexican music and were unavailable to help anyone. Lots of laughing and playing and not much work being done. Food was Luke warm at best.

Atmosphere: 1

Food: 2

Service: 1

I’ve always known that going inside was a bad idea. Rude employees, dirty, and they ignore you completely and only care about the drive thru. But today I place a mobile order for the drive thru and see that the line is really long. So I opt to just go inside thinking maybe it’ll be quicker because I had a small order and placed it 15 minutes ago so it should likely be ready. I go up to the counter and wait 5 minutes to even be acknowledged that’s okay I guess but she didn’t even say anything to me she just walked up and looked at me. I explained and gave her my order number. She walked away and didn’t say anything at all. After waiting another 5 minutes I look and see on the app I can change my pickup option to inside. Thinking that will make it so I can see when it’s ready on the screen inside I click that and boom my order is cancelled immediately. I wish I could never go here again but it’s convenient because it is right next to my job. The app should at least TELL ME I have to go through the drive thru or cancel and let me choose not just immediately cancel. Anyways guess I’m starting my day with no breakfast, thanks. (Pic shows what it said after I clicked to change to pick up inside)

Atmosphere: 1

Food: 5

Service: 1

The lady that serving me was rude, I went back to get the happy meal because they forgot to prepared it. They gave me a big paperbag with all items with it but without the happy meal.. I ask the mexican lady that she forgot to serve it. She never say Hi or how can i help you she just look at me she said something spanish language that i dont understand. and pass by that looks like im just a wind.. the other lady with a long light curly hair ask her and she said that she gave the happy meal to me which was a lied…I’ m not gonna waste my gas to comeback just to get a free happy meal… it happened today feb 12 2024 at 9:-13 pm… it’s okay to chatting with workmate but it’s too much they went out of focus on their job.. they talking too much thats why they missed my order

Most of the time i went to this locAtion but tonight Im not happy because of the attiude of that lady.

Atmosphere: 2

Food: 4

Service: 1

Why is this location open? No service, a screen to order food from, and no one to clean the drink stations.

Atmosphere: 1

Food: 3

Service: 1

Went in tonight and food was forgot and when I went back in they made me feel as if I didn't order the missing food and when asking for sauce for my 20 piet he handed me two and made me feel like crap having to ask for two more. All the food was cold, unseasoned fries. One pickle on the cheeseburger, barely any ketchup, no baby onions. I've worked for mcds and they have fallen so far from good service. This is also not the first time our food is cold. It always seems to be cold. Like nothing ever fresh.

Atmosphere: 3

Food: 1

Service: 1

Was there for Door Dash. It took 25 minutes to get the order I was waiting for. There were people there before me that were still waiting when I left.

Omg I don't recommend it, my family and I wait more than 35 minutes for the food and I look at all the angry customers

Atmosphere: 1

Food: 1

Service: 1

Never gets my order right, and good luck if your on a lunch break and no one is kind!

Atmosphere: 1

Food: 1

Service: 1

The play place needs to stay open 24/7

Food: 5

Service: 5

No sprite its been months super irritating they need to get it fixed

Atmosphere: 1

Food: 1

Service: 1

I went through drive thru and the person that took my order I guess she was having problems hearing me so I spoke louder and she she made the comment ehh I guess she thought I didn't hear her so I said rude I drove to the window she took my payment and I asked to speak to a manager she said I am one but I'll get someone else, so he came to the window and I explained how she made the comment and didn't need to be rude and he said there was a problem with the speaker and I told him ok but that doesn't mean she has to make comments like that and he got rude and started telling me I needed to be quiet and listen to him, I told him your not going to talk to me like a child and said you can go and slammed the window closed I asked for a refund or me my food and got neither and instead they threatened to call the sheriff on me. I always go here in the morning and service is awesome but I went around 230 and it was so horrible I managed at McDonald's for 10 years so there was so many different ways she could have asked me to pull up if she couldn't hear me

Atmosphere: 1

Food: 4

Service: 1

Super slow service and unorganized. The drive-thru speaker is garbage; I couldn't understand them and they couldn't understand me. Don't even try to walk in and order or get counter service. The workers will ignore you, probably because they are understaffed.

Stick with a mobile order and go drive thru, hope for the best.

Atmosphere: 3

Food: 3

Service: 1