QDOBA Mexican Eats

Stopped in after a long day's work to get a burrito.
The burrito was really, really on the small side.Today.I eat here pretty frequently.So I said something like, hey, that burrito's a little small as opposed to offering a solution.She just said.Is there anything else that I can get you?And then proceeded to do a bad job.The rest of the time, making the burrito.Because she was mad that I said something. High turn over rate here .

Atmosphere: 1

Food: 1

Service: 1

The girl Ivy worked the register was lovely, super kind, AND welcoming, 10/10! But… Don i believe he was working the line (serving the food) was so rude and made comments towards my weight! Wouldn’t recommend if he’s working!

Atmosphere: 3

Food: 2

Service: 2

Had Qdoba door dashed a couple months back and we ordered 4 different bowls, but 2 of them came half empty. The portion size was terrible. This evening I decided to go again and give it a second try. Terrible decision. I asked for a bowl with steak and the worker proceeded to say, “we don’t have steak right now.” Mind you we went around 7oclock and Qdoba doesn’t close until 10pm. She didn’t offer a second option or offer to make a batch if we wanted to wait, she just looked at me with a blank stare. I didn’t want to ask if she could make some because I feel like a worker with good customer service would offer to make some considering they had 3 hours until closing. I decided to get chicken as an alternative, it was burnt. I walked back to my car to see that 4 other people parked to go inside Qdoba to probably be disappointed like myself.

Atmosphere: 1

The upper hand lady very rude she was doing the papers on the side the goes to yell at the other employee that’s working to get order out very unprofessional

Atmosphere: 1

Food: 5

Service: 5

Disappointed, there was no protein on tacos that were ordered to go. Leadership didn't seem to care.

Atmosphere: 1

Food: 1

Service: 1

Disappointed, order 3 meals to go, when I arrived at home found no protein on the 🌮 tacos only soft corn tortilla and lettuce. Shift lead did not seem happy about me returning the food for a refund, she didn't apologize, or even look at me, February 15th 2025. I went to Panda 🐼 for food instead

Atmosphere: 1

Food: 1

Service: 1

My experience was amazing the food was amazing but when there is three people screwing around in the back and you've got a line of people out front and the only employee working the front lines name is Haley who is an absolute amazing employee I feel this store needs to re-evaluate the way that things are ran because this situation has happened more than once and every time Haley is solo. I want to show appreciation to Haley for not being overwhelmed or stressed when she is the only person working the front line with such amazing customer service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vegetarian, Shrimp Tacos, Mango Salsa Salad, Tortilla Chips, Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor, Family Meals Come with All of the Fixings to Make Flavorful Tacos or Bowls for 4-5 People, 3 Taco Build Your Own, Chicken Queso Burrito, Caramelized Salmon Salad, Burritos

Came in to grab a quick bite with the family—first time at QDOBA (liked the name and love Mexican food). Glad we gave it a shot. Food was good (tasted fresh) and pretty quick. Natalie helped us with our order and was great. The only downside was that there was no option to leave a tip on the card (unless I just missed it?)—it’s 2025, safer to not carry cash around anymore. Will definitely come back next time we’re in Carson City.

Atmosphere: 5

Food: 5

Service: 5

I had such a great experience with Cindy specifically she’s such a hard worker very sweet and kind, even complimented my jacket! One of the best workers there!

Atmosphere: 5

Food: 5

Service: 5

Bad experienced next time employee should check all the hot line dishes regularly specially the black beans. I had it last night black beans burnt I thought it was charcoal from the meat but it came from the black beans.

Atmosphere: 3

Food: 1

Service: 1

1 star is being generous!
We ordered delivery. The food shows up and there's NO protein in the bowls. The rice and beans are so cold they are stiff and lumped together. There was no cutlery (even though I asked for it and it's even on the order slips attached to the items). I called after I placed my order and asked to have pickled jalapeños on the side since there was nowhere to add any special instructions. There was fresh jalapeños in my order, but not pickled ones. I ordered a queso on the side that cost almost $5 and it is the smallest cup. I just spent about $46 on this order and can't even enjoy it. Called to get a refund and the "manager on duty" claims not to know how to issue a refund. She also claimed to have "given us what they could, but they ran out of steak" when there is NO steak in the bowls. My phone number is attached to this order and I could've been contacted to be asked about it and instead it was just sent like it was correct. Again, I had called after I placed my order even and it was never mentioned. Now, not only do I not have the correct order, I have no more money to get something else in it's place. I hope they get it together, for their sake.
Zero stars, do not recommend.

Food: 1

Service: 1

Very slow every time I go in it’s nothing but waiting and they look all dirty working there and the floor and prep station always dirty . Not worth it I tried and tried and never again . They have no worry for being fast

Atmosphere: 1

Food: 3

Service: 1

The older lady with glasses and blonde hair that always wears blue is always sitting here degrading her workers and making them feel terrible in front of us customers while we are eating. She should handle these things in the back. Very unprofessional

Atmosphere: 1

Food: 3

Service: 2

The last 2 times I have been the service has been absolutely horrible, Rude staff members. The younger female employee's really need some more training and need to learn how to treat people with respect.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Vegetarian, Tortilla Chips, Burritos

Good food, and good portions. The restaurant is usually clean, and the staff friendly. Qdoba website reports most ingredients as being gluten free, so great options here. I would say the pickled onions and jalapenos are some of my favorite toppings, don't skip them!

Dietary restrictions: Good for gluten free

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chicken Queso Bowl