So slow. 10 cars through the drive through in the amount of time it took to make mine.
Mike Hoffman
I placed a mobile order on 2-21-25. I ordered 1 dipping burrito. I waited 40+ min for my order to which they messed up. I went back in and waited another 20 minutes to get attitude from the supervisor asking me if I want my money back or if I want it remade, at this point I said, will it take my money back. She totally dismissed me and said., so you want your money back? I said yes, she then went on to start helping customers at the dive thru for like 10 min, I then lost my patients and yelled at here to stop and finish our transaction. I then asked for the Managers #, she said one min, and proceed to go back to helping customers in the drive thru for another 5 minutes. Then she comes back and gives me my money back, I ask her for her manager’s #, and she says sure and walks away, only to go back to the drive thru window and start helping customers again for another 5 mins, only to come back and tell me, she can’t give the the managers # and totally dismissed me. I’ve never felt so disrespected in my life. I’ll never go here ever again.
Atmosphere: 1
Food: 1
Service: 1
Blayne Mccord
I used to work here and it was not this bad I went today at 8 Just horrible my order was completely wrong fries from the steak garlic friesare harder than the pole my mom dances on my buddy ordered the number for and got two beef tacos instead of the crunchwrap supreme and a taco my girlfriend ordered a beefy five-layer burrito and got beans and onions smeared on a tortilla I spent $40 on WHAT like cmon bro why you gotta do me like that
Atmosphere: 1
Food: 1
Service: 1
Lea
Went to the drive thru, ordered a new item and was told I couldn't have different sauces to try out, could only get one of there because of stock being low. I agreed thinking I would only get one sauce. I ordered unsweetened tea with my order to. I get to window, gave my payment to the server, audrianna (name on reciept), who looked very annoyed with me. She handed my reciept to me which stated I paid for 2 of the same sauce, so I asked if it was possible to get one and one of the three sauces. She passive aggressively did so while they were still getting my unsweetened tea. I get my food and then get my drink. I wish her a merry Christmas by the name on reciept where she said that's my manager not me. My name is Christian. I simply said oh ok, my bad, happy holidays anyways. I left to eat my food on the road where I realized the tea I got was actually a sweet tea, I returned to the drive thru which was empty and request I get the unsweetened tea I ordered. She said ok and I was bet at the window from a guy who had a wild look in his eyes that handed me the drink and asked if I was happy?.... seriously the mood here is aggressive and not necessary... all I'm trying to do is just eat and go about my day. If the store owner cares about this store, please give course of action here somehow. I know it's hard to find good work, hence the now hiring sign out front, but it wouldn't be good if the employees get recorded assaulting people after knowing their behavior is aggressive weeks before. I like this location and have been going here since the 90s, let's not let these people drag it down.
Atmosphere: 1
Food: 1
Service: 1
Andrew Montgomery
Taco bell is to expensive now
Atmosphere: 1
Food: 2
Service: 1
Sophia Zalk
I absolutely hate to complain BUT the last seven times MINIMUM! I’ve been to this taco bell and spend 15-20$ and only got one this I actually ordered and it had everything I asked for it NOT to have. Plus for like a whole month the Pepsi wasn’t working. It’s like I came back to try again and was gravely disappointed EVERYtime.!! I’ve wasted over 100$ and get all the way home before I eat so there I no proof unless I waste everyone’s time and go through my order before leaving. If I ever go to this taco bell again that what I will have to do. But to be honest I doubt I’ll waste my time and money again.
I ordered a crunch wrap no lettuce or tomato a bean burrito no onion and a chip and cheese extra cheese and a Pepsi. I even made them repeat my order to ensure they understood. But once I got home I had a crunch wrap with tomato and lettuce, two soft taco supreme, and a Pepsi that had the worst carbonation/soda mixture.
Complete waste of time, money, and food. Super disappointed.
Atmosphere: 3
Food: 2
Service: 1
chowdergothic47
The management at this establishment is poor. But sierra goes far and beyond. She very kind and has wonderful customer service.
Ryan H
Well, I'm done. The staff at this location couldn't care less if the customer got their full order, and they show no sympathy for the amount of time they waste making customers drive back to retrieve the item(s) they forgot to put in the bag. No apology, no compensation, nothing. And tonight was the last straw. I pulled away from the drive thru and instantly knew that many of my items were missing from my order, and the items I did have were cold. My cantina chicken taco looked like they threw it into the bag as hard as they could. The crew member told us that the order wouldn't be remade and she would only make the items that were missing from the order, not for any good reason, but because she had a chip on her shoulder and didn't want to give me the satisfaction of being right about their terrible service. I came away from this transaction feeling downright disrespected. So I'm done spending money here. I took my refund and went to Roberto's instead. Because I know at least the food will be hot when I get it, and I won't have to come back because they messed up the simplest order. Is taking pride in your work seriously too much to ask Taco Bell??
Atmosphere: 1
Food: 1
Service: 1
Ed Flagg
Nobody in the restaurant waited 10 minutes for tacos and a burrito, pretty sad
Atmosphere: 1
Food: 3
Service: 2
Melissa Upson
Won’t open lobby for those who are in vehicles that won’t fit in drive through and won’t let you walk through drive up. Wacko business model. Really wanted a bean burrito.
Went there in the middle of the day today and the doors were locked, no notice or sign explaining why. Apparently only the drive thru was in use. What a lousy way to run this place
Atmosphere: 1
Service: 1
Lindsey Smith
Luckily Dine-in Was Open, Last Time I came Dine-in Was Closed.
This is not fast food. Don't come here if you want fast food. This is not a joke. If you're in any hurry whatsoever, plan on being late or go somewhere else. I've been in the drive thru for 22 min and I'm still there. People are behind me too, so I'm technically trapped.
Atmosphere: 1
Food: 2
Service: 1
Jessi Schultz
Can never pick up door dash or go inside doors are closed at 6. Says close time is 10pm
Raylene Beeler
Food is consistent. Wait time in drive thru at S Carson store is forever. If you change your mind from waiting, there isn't anywhere that you can get out. You're stuck.
So slow. 10 cars through the drive through in the amount of time it took to make mine.
I placed a mobile order on 2-21-25. I ordered 1 dipping burrito. I waited 40+ min for my order to which they messed up. I went back in and waited another 20 minutes to get attitude from the supervisor asking me if I want my money back or if I want it remade, at this point I said, will it take my money back. She totally dismissed me and said., so you want your money back? I said yes, she then went on to start helping customers at the dive thru for like 10 min, I then lost my patients and yelled at here to stop and finish our transaction. I then asked for the Managers #, she said one min, and proceed to go back to helping customers in the drive thru for another 5 minutes. Then she comes back and gives me my money back, I ask her for her manager’s #, and she says sure and walks away, only to go back to the drive thru window and start helping customers again for another 5 mins, only to come back and tell me, she can’t give the the managers # and totally dismissed me. I’ve never felt so disrespected in my life. I’ll never go here ever again.
Atmosphere: 1
Food: 1
Service: 1
I used to work here and it was not this bad I went today at 8 Just horrible my order was completely wrong fries from the steak garlic friesare harder than the pole my mom dances on my buddy ordered the number for and got two beef tacos instead of the crunchwrap supreme and a taco my girlfriend ordered a beefy five-layer burrito and got beans and onions smeared on a tortilla I spent $40 on WHAT like cmon bro why you gotta do me like that
Atmosphere: 1
Food: 1
Service: 1
Went to the drive thru, ordered a new item and was told I couldn't have different sauces to try out, could only get one of there because of stock being low. I agreed thinking I would only get one sauce. I ordered unsweetened tea with my order to. I get to window, gave my payment to the server, audrianna (name on reciept), who looked very annoyed with me. She handed my reciept to me which stated I paid for 2 of the same sauce, so I asked if it was possible to get one and one of the three sauces. She passive aggressively did so while they were still getting my unsweetened tea. I get my food and then get my drink. I wish her a merry Christmas by the name on reciept where she said that's my manager not me. My name is Christian. I simply said oh ok, my bad, happy holidays anyways. I left to eat my food on the road where I realized the tea I got was actually a sweet tea, I returned to the drive thru which was empty and request I get the unsweetened tea I ordered. She said ok and I was bet at the window from a guy who had a wild look in his eyes that handed me the drink and asked if I was happy?.... seriously the mood here is aggressive and not necessary... all I'm trying to do is just eat and go about my day. If the store owner cares about this store, please give course of action here somehow. I know it's hard to find good work, hence the now hiring sign out front, but it wouldn't be good if the employees get recorded assaulting people after knowing their behavior is aggressive weeks before. I like this location and have been going here since the 90s, let's not let these people drag it down.
Atmosphere: 1
Food: 1
Service: 1
Taco bell is to expensive now
Atmosphere: 1
Food: 2
Service: 1
I absolutely hate to complain BUT the last seven times MINIMUM! I’ve been to this taco bell and spend 15-20$ and only got one this I actually ordered and it had everything I asked for it NOT to have. Plus for like a whole month the Pepsi wasn’t working. It’s like I came back to try again and was gravely disappointed EVERYtime.!! I’ve wasted over 100$ and get all the way home before I eat so there I no proof unless I waste everyone’s time and go through my order before leaving. If I ever go to this taco bell again that what I will have to do. But to be honest I doubt I’ll waste my time and money again.
I ordered a crunch wrap no lettuce or tomato a bean burrito no onion and a chip and cheese extra cheese and a Pepsi. I even made them repeat my order to ensure they understood. But once I got home I had a crunch wrap with tomato and lettuce, two soft taco supreme, and a Pepsi that had the worst carbonation/soda mixture.
Complete waste of time, money, and food. Super disappointed.
Atmosphere: 3
Food: 2
Service: 1
The management at this establishment is poor. But sierra goes far and beyond. She very kind and has wonderful customer service.
Well, I'm done. The staff at this location couldn't care less if the customer got their full order, and they show no sympathy for the amount of time they waste making customers drive back to retrieve the item(s) they forgot to put in the bag. No apology, no compensation, nothing. And tonight was the last straw. I pulled away from the drive thru and instantly knew that many of my items were missing from my order, and the items I did have were cold. My cantina chicken taco looked like they threw it into the bag as hard as they could. The crew member told us that the order wouldn't be remade and she would only make the items that were missing from the order, not for any good reason, but because she had a chip on her shoulder and didn't want to give me the satisfaction of being right about their terrible service. I came away from this transaction feeling downright disrespected. So I'm done spending money here. I took my refund and went to Roberto's instead. Because I know at least the food will be hot when I get it, and I won't have to come back because they messed up the simplest order. Is taking pride in your work seriously too much to ask Taco Bell??
Atmosphere: 1
Food: 1
Service: 1
Nobody in the restaurant waited 10 minutes for tacos and a burrito, pretty sad
Atmosphere: 1
Food: 3
Service: 2
Won’t open lobby for those who are in vehicles that won’t fit in drive through and won’t let you walk through drive up. Wacko business model. Really wanted a bean burrito.
Service: 1
Restaurantji Recommends
Went there in the middle of the day today and the doors were locked, no notice or sign explaining why. Apparently only the drive thru was in use. What a lousy way to run this place
Atmosphere: 1
Service: 1
Luckily Dine-in Was Open, Last Time I came Dine-in Was Closed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mtn Dew Baja Blast Freeze, Soft Taco Supreme
This is not fast food. Don't come here if you want fast food. This is not a joke. If you're in any hurry whatsoever, plan on being late or go somewhere else. I've been in the drive thru for 22 min and I'm still there. People are behind me too, so I'm technically trapped.
Atmosphere: 1
Food: 2
Service: 1
Can never pick up door dash or go inside doors are closed at 6. Says close time is 10pm
Food is consistent. Wait time in drive thru at S Carson store is forever. If you change your mind from waiting, there isn't anywhere that you can get out. You're stuck.
Atmosphere: 4
Food: 3
Service: 4
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