Had an online order to avoid waiting in line, they refused cancelling the order saying it was too late, the wait time exceeded 50 minutes, and finally left after being repeatedly told it was on it's way.
Atmosphere: 1
Food: 1
Service: 1
Sharon Mathews
It took 45 minutes at the Fallon, NV location #6717. We gave up and canceled the order. An entire lobby of people still waiting to get their food. An absolute dumpster fire of a crew. At least 2 employees declared it was their last day.. We ended up at Arbys instead. 5min
Atmosphere: 1
Food: 1
Service: 1
Chad Seagraves
I have tried to give this place the benefit of the doubt time and time and time again from getting frozen burgers handed to me waiting 20 to 30 minutes in a drive-through line when it’s only one other car to strange acting front desk employees I’m done coming to this establishment something has to change here
Atmosphere: 1
Food: 1
Service: 1
James Stamper
Severly understaffed
Atmosphere: 2
Food: 4
Service: 2
Jean Femister
Waited 40 minutes for our dine in food. It was cold!
Atmosphere: 1
Food: 1
Service: 1
Michael Cummerow (Oaklandasfan80)
I have been to this store numerous times and every time I consistently hear profanity and the employees not doing their jobs. They all stopped production to say hello to a former worker in the drive through. Extremely unprofessional!
I am also waiting for my delivery order every time I come in
Atmosphere: 1
Food: 2
Service: 1
Michele Littlejohn
Usually kids working but at the moment they seem really nice and helpful.
Atmosphere: 4
Food: 3
Service: 5
Thomas Carr
Food was cold and not fresh. Mobile order and had to wait 25 minutes in the drive thru line. 2 car in front of me. Awful service. Cody needs to be thr janitor. Customer service skills are atrocious.
Zee Adorno
Got off work at 8:30 and has been stuck in a line for 40 minutes just to get told none of the stoves were on to cook food and had 2 teens and an adult horseplaying around in the building. Quality of customer service is dropping. Do Better
Atmosphere: 2
Food: 2
Service: 1
Jonathan Sullivan
The food wasn’t fresh and it took them 40 minutes to serve 3 cars
Placed a mobile order. When I got to the window, I specifically asked for the food to be fresh. Reason being is because a few nights prior they sold me really old food. The lady which seemed to be a manager assured me that the food had just been made.
When I get home of course the food is old and cold. I came back and there were 2 female managers up front. The one who told me the food was fresh(she was helping a customer). The other female manger looked me dead and my face and literally turned her back to me. Not once acknowledging me.
Then they went around the corner and felt as though something was funny. In all my yrs being a general manager at restaurants and hotels, I’ve never treated a customer like this. (Time stamped At 18 at approximately 2:40).
Food: 1
Service: 1
Jeff Perthel
Came in at 4 pm 7/29 customers had a small dog sitting on the table they were seated eating. What is the health depr regs on that situation
Nancy Cuneo Garcia
The burger was good, but without the cheese I ordered. The mango peach lemonade was very tart. The wait was longer than expected.
Atmosphere: 4
Food: 3
Service: 2
scott gordon
It was the worst food I've ever had from a Burger King in my life.Do not eat here
Atmosphere: 1
Food: 1
Service: 1
Joseph Howard
I haven't eaten at this location in 5 years , gave , it another shot , bad move , ice cold fries under cooked onion rings and stale chicken sandwich , ask for condiments and got none ..if you want good Hot BK , go to the one on USA Parkway
Had an online order to avoid waiting in line, they refused cancelling the order saying it was too late, the wait time exceeded 50 minutes, and finally left after being repeatedly told it was on it's way.
Atmosphere: 1
Food: 1
Service: 1
It took 45 minutes at the Fallon, NV location #6717. We gave up and canceled the order. An entire lobby of people still waiting to get their food. An absolute dumpster fire of a crew. At least 2 employees declared it was their last day.. We ended up at Arbys instead. 5min
Atmosphere: 1
Food: 1
Service: 1
I have tried to give this place the benefit of the doubt time and time and time again from getting frozen burgers handed to me waiting 20 to 30 minutes in a drive-through line when it’s only one other car to strange acting front desk employees I’m done coming to this establishment something has to change here
Atmosphere: 1
Food: 1
Service: 1
Severly understaffed
Atmosphere: 2
Food: 4
Service: 2
Waited 40 minutes for our dine in food. It was cold!
Atmosphere: 1
Food: 1
Service: 1
I have been to this store numerous times and every time I consistently hear profanity and the employees not doing their jobs. They all stopped production to say hello to a former worker in the drive through. Extremely unprofessional!
I am also waiting for my delivery order every time I come in
Atmosphere: 1
Food: 2
Service: 1
Usually kids working but at the moment they seem really nice and helpful.
Atmosphere: 4
Food: 3
Service: 5
Food was cold and not fresh. Mobile order and had to wait 25 minutes in the drive thru line. 2 car in front of me. Awful service. Cody needs to be thr janitor. Customer service skills are atrocious.
Got off work at 8:30 and has been stuck in a line for 40 minutes just to get told none of the stoves were on to cook food and had 2 teens and an adult horseplaying around in the building. Quality of customer service is dropping. Do Better
Atmosphere: 2
Food: 2
Service: 1
The food wasn’t fresh and it took them 40 minutes to serve 3 cars
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Placed a mobile order. When I got to the window, I specifically asked for the food to be fresh. Reason being is because a few nights prior they sold me really old food. The lady which seemed to be a manager assured me that the food had just been made.
When I get home of course the food is old and cold. I came back and there were 2 female managers up front. The one who told me the food was fresh(she was helping a customer). The other female manger looked me dead and my face and literally turned her back to me. Not once acknowledging me.
Then they went around the corner and felt as though something was funny. In all my yrs being a general manager at restaurants and hotels, I’ve never treated a customer like this. (Time stamped At 18 at approximately 2:40).
Food: 1
Service: 1
Came in at 4 pm 7/29 customers had a small dog sitting on the table they were seated eating. What is the health depr regs on that situation
The burger was good, but without the cheese I ordered. The mango peach lemonade was very tart. The wait was longer than expected.
Atmosphere: 4
Food: 3
Service: 2
It was the worst food I've ever had from a Burger King in my life.Do not eat here
Atmosphere: 1
Food: 1
Service: 1
I haven't eaten at this location in 5 years , gave , it another shot , bad move , ice cold fries under cooked onion rings and stale chicken sandwich , ask for condiments and got none ..if you want good Hot BK , go to the one on USA Parkway
Atmosphere: 1
Food: 1
Service: 1
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