Cafe Rio Fresh Modern Mexican

I put an order at the drive thru and they got it completely wrong I wanted pork and then gave me chicken and they gave my wife beans and she didn't want beans and she wanted sour cream and guacamole in her burrito and they didn't even do that. Like this is ridiculous.

Everytime I come they can never get anything right and they are always out of something.waist of time coming here also contacted customer service and was hung up on.SMH

CAFE RIO * STAFF ATE PHENOMENAL 😋 💖 ♥️

No guacamole and I was charged for it.

This is the second night in a row that I've had a issue with my order. Last night not such a horrible experience, I was just hungry. And yes the redeemed back my rewards. Tonight on the other had I placed my order at 8:22, order to be ready at 8:40. Now I arrive at 8:45. My oder wasn't ready said it popped up just then. Now 8:56 pm and waiting for my food. Also they seem to be out of food at or b4 9pm . They close at 10. When u order online nothing is 86 . I will return to the Stephanie location. Closer to home dont mean better.

At this particular location, ask for Brianna, and have her make you her recommended tacos. She won't gatekeep them, and they're bomb. Best cafe Rio combo I ever had. 😁

This was just a really strange experience. This location has a drive through, I have pneumonia and chose it for convenience. I ordered online. There was a 30 minute wait time. When I arrived I was told that my food wasn’t started and that it would be another 10 min and I need to wait inside. There were 7 employees. 3 of which were cooking, one was dancing, and the others were standing around. No other customers were in at this time. After an additional 30 minutes I finally received my food, which had the wrong proteins and sodas that were undrinkable. I was just disappointed with my experience as a whole. This location is just odd, the ingredients always seem inconsistent and the employees often seem bothered by having to serve anyone. I will never return to this location.

Atmosphere: 1

Food: 2

Service: 1

This location is the worst cafe rio I have been to in Vegas everytime I order from here something is messed up. Well this time I ordered delivery through their app and when it was delivered I got the smallest amount of food I have ever received! My bowl didn't even fill me up and I got some guacamole on the side that cost me $1.79 and they put half of a tablespoon in it!! Plus they put jalapeños in the bowl when I didn't order them what the heck why am I paying these high prices for barley any food! I have gotten the bowl many times and it had more food enough to have leftovers and this one didn't even fill me up it ruined my night after a long shift at work I deserve to get the normal amount in my bowl..

Atmosphere: 1

Food: 1

Service: 1

Won't give them one star, but very disappointed that this is the 3rd out 4th visit that they are out of shredded beef. Just very bummed as it's my favorite item. How do you run a restaurant like this? ?

Atmosphere: 3

Food: 3

Service: 1

Went through the drive through. When i got home my salads were both made wrong. One was missing sauce, the other had the wrong meat completely. One of the salads had a long hair in it. Disgusting.

Food: 1

Service: 1

I was the only person in drive thru took 7min to take my order in every item she was asking for a minute I don't know if she was new employee ,very disappointed with the service I am wondering if that's the problem for the restaurant to be always empty.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Burrito

EVERYTHING ABPUT THIS PLACE IS

Atmosphere: 5

Food: 5

Service: 5

Great store with helpful staff

Atmosphere: 5

Food: 5

Service: 5

After work I decided to head over to Cafe Rio since it's right across the street from where I work so I head there once I get in I ask for a burrito they have no rice so she goes to check with someone about the rice she comes back says we don't have anymore rice and it's 10pm 1 hour before closing so I leave I gotta say this is one of the worst experiences I've had with Cafe Rio ever

Atmosphere: 1

Food: 5

Service: 1

Cafe rio is now down sizing their portions. Got a salad my usual, barely any meat, beans, or rice and skimpy lettuce. Practically have to double everything now. I’m disappointed. I would rather pay more than have a child’s portion of salad