This location has single handedly made me hate Capriottis. The service I have received each time I go to this location is AWFUL and the quality of the food has declined so rapidly. It feels dirty inside, and even knowing that my food has sat in this environment repels me. On the rare occasion that I do come in here hoping that the last bad experience was a fluke, they OUT DO themselves over and over again. Please just pick somewhere else to go stop giving this place your business.
Atmosphere: 1
Food: 1
Service: 1
Mike Atwood
Sandwich was delicious and the workers friendly
Bob Nolan
Late afternoon steak stop. Being from Caps original area...always a stop when in Vegas. Of all the locations...this one is worth the drive. The staff was fantastic and the steaks were ON POINT! Couldn't ask for more!
Atmosphere: 5
Food: 5
Service: 5
Zeek & Rene Restaurant Promoters
We have been a fan of Cappriotti for years.We love their sandwiches, so delicious and not dry at all.Our favorite is: “American Wagyu cheese steak “ and it is so delicious that we keep coming back over and over again. Yummy! They even have vegetarian options like : Impossible Cheese Steak , Veggie Chicken cheese steak, Veggie Turkey.Their sub sandwiches are flavorful, made with award-winning traditional recipes, and fresh ingredients. Always fresh sandwiches at reasonable pricing.Employees are always friendly and welcoming. The place is super nice and always spotless.Always a go to spot for us when we need a quick bite and of course the food is always a bomb!Highly recommended! Definitely coming back!!
Atmosphere: 5
Food: 5
Service: 5
Mike L.
What do you get when you have a hangover from Friday (last) night and you've been putting up Christmas ornaments all day... Sandwiches to go from Capriottis's for dinner.. we ordered and split a classic Italian and the cold turkey. As always good sandwich, and good service.
Claudia Sandoval
Every time that I come to this store they never have bread ready ?
Atmosphere: 1
Food: 1
Service: 1
Taylor Oevering
Be careful when ordering online from this location. My family ordered two 8" subs and one 10" sub, and we received three 8". I understand they hire kids mostly but the quality control is non existent.
Candace Cochran
Normally the best sandwiches however it seems there’s a new staff that hasn’t been throughly trained. Had three sandwiches ruined today; one after having being remade. Expect grilled sandwiches to be cold and dry now.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Italian Sandwich, Cheese Steak
Nicholas McCutcheon
I've watched this location slip into incompetence. From orders taking longer to missing ingredients, things just keep getting worse as the staff leaves and more new kids are brought in. I recently ordered an item that was no longer offered via the app, and while in the past I've received a call from this location asking what changes I would like to make to my order, this time they literally just sat there and did nothing until I came to pick up my order, which was of course not ready. When my replacement order was finally done, the bread was burned, something I've never seen happen before in over a year of ordering. It makes me sad that such (potentially) good food is now only obtainable via an incompetent team of employees.
Miracle Slaughter
Chopped Cheese is my fav wish it wasn’t only for a limited time.
Drive a little further and go to the one on marks and sunset. The saff at this location is always high! They can't wait for you to leave so they can go sit in the back.
Atmosphere: 1
Food: 4
Service: 1
Emily S.
Wow ...this is my 3rd time here. First ordered ordered this through door dash for my mom Mother's Day because that's what she wanted and kept talking about some sandwich dip. We tried it and now I know why. This is the best sandwich we have had. We just visited and they told my mom they ran out of the dip. We were so upset because this dip is why I am coming back. I called the Stephanie location and the manager called me and said they happen to get some and that they can make for me within 30 minutes. That is amazing because I was just writing a letter to corporate asking to bring back the dip. They had it ready for me within 30 min. The ambiance is nice to eat your sandwich in but we took ours home. Will definitely return, the only improvement they need is training the workers with communication and menu items. They are young and teens but otherwise really friendly and really hard working. Thank you Capriotti's, please have the dip as a permanent part of your menu.
Mark M.
I really dont like writing bad reviews. I came in for lunch only an hour after they opened. I work on the road and sometines needing a bathroom break pushes lunch up a little early. The barhroom was about nasty as hell, trash was overflowing, the sink ,floor and mirror were just gross. I literally felt dirtier after washing my hands. I watched them making my sandwich and there was so many scraps of food on the white board that the only reason i didnt say anything is they had only been open about a half hour so the food shouldnt be rotten as i watched my bread get set right on top of all the food scraps. Have always loved Capriottis but even the bread tasted stale and i didnt even eat the 2nd half and only ate 3/4 of the first half. The only reason i gave a 2nd star is cuz the guys working were friendly as hell. There are to many sub shops popping up now that are cleaner and just as good if not better. I know management reaches out to these kind of reviews to see what they can do to make your next visit better...im tellin ya now, dont bother. I wont respond, and i wont be back. Its gonna take awhile for me to even want to try one of your other locations.
Sherrie R.
I love Capriotti's but don't eat here often because I feel it's pricier than other sandwich places. Haven't been here in a while so decided today I would splurge and spent $90 total on sandwiches that will last us through the weekend. Of the 4 sandwiches I got, 3 of them looked like a chimp had wrapped them and the meat and fillings were falling out of the sandwiches, and the paper was stuck to the filling and had to be picked out. I can't say I'll never eat Capriottis again, but in the future I will be visiting Jersey Mike's more, or will just go to a different Capriottis location. For the prices they charge they should have some sort of quality control in the product they are providing their customers.
Karen T.
I went in to try a sandwich and get info on their catering and delivery. In the end, he referred me to a location that's closer to our event that could deliver. I'm not going to lie, I also went to another sandwich shop nearby and their service was just as great. Awesome service to someone who didn't buy anything.
This location has single handedly made me hate Capriottis. The service I have received each time I go to this location is AWFUL and the quality of the food has declined so rapidly. It feels dirty inside, and even knowing that my food has sat in this environment repels me. On the rare occasion that I do come in here hoping that the last bad experience was a fluke, they OUT DO themselves over and over again. Please just pick somewhere else to go stop giving this place your business.
Atmosphere: 1
Food: 1
Service: 1
Sandwich was delicious and the workers friendly
Late afternoon steak stop. Being from Caps original area...always a stop when in Vegas. Of all the locations...this one is worth the drive. The staff was fantastic and the steaks were ON POINT! Couldn't ask for more!
Atmosphere: 5
Food: 5
Service: 5
We have been a fan of Cappriotti for years.We love their sandwiches, so delicious and not dry at all.Our favorite is: “American Wagyu cheese steak “ and it is so delicious that we keep coming back over and over again. Yummy! They even have vegetarian options like : Impossible Cheese Steak , Veggie Chicken cheese steak, Veggie Turkey.Their sub sandwiches are flavorful, made with award-winning traditional recipes, and fresh ingredients. Always fresh sandwiches at reasonable pricing.Employees are always friendly and welcoming. The place is super nice and always spotless.Always a go to spot for us when we need a quick bite and of course the food is always a bomb!Highly recommended! Definitely coming back!!
Atmosphere: 5
Food: 5
Service: 5
What do you get when you have a hangover from Friday (last) night and you've been putting up Christmas ornaments all day... Sandwiches to go from Capriottis's for dinner.. we ordered and split a classic Italian and the cold turkey. As always good sandwich, and good service.
Every time that I come to this store they never have bread ready ?
Atmosphere: 1
Food: 1
Service: 1
Be careful when ordering online from this location. My family ordered two 8" subs and one 10" sub, and we received three 8". I understand they hire kids mostly but the quality control is non existent.
Normally the best sandwiches however it seems there’s a new staff that hasn’t been throughly trained. Had three sandwiches ruined today; one after having being remade. Expect grilled sandwiches to be cold and dry now.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Italian Sandwich, Cheese Steak
I've watched this location slip into incompetence. From orders taking longer to missing ingredients, things just keep getting worse as the staff leaves and more new kids are brought in. I recently ordered an item that was no longer offered via the app, and while in the past I've received a call from this location asking what changes I would like to make to my order, this time they literally just sat there and did nothing until I came to pick up my order, which was of course not ready. When my replacement order was finally done, the bread was burned, something I've never seen happen before in over a year of ordering. It makes me sad that such (potentially) good food is now only obtainable via an incompetent team of employees.
Chopped Cheese is my fav wish it wasn’t only for a limited time.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Drive a little further and go to the one on marks and sunset. The saff at this location is always high! They can't wait for you to leave so they can go sit in the back.
Atmosphere: 1
Food: 4
Service: 1
Wow ...this is my 3rd time here. First ordered ordered this through door dash for my mom Mother's Day because that's what she wanted and kept talking about some sandwich dip. We tried it and now I know why. This is the best sandwich we have had. We just visited and they told my mom they ran out of the dip. We were so upset because this dip is why I am coming back. I called the Stephanie location and the manager called me and said they happen to get some and that they can make for me within 30 minutes. That is amazing because I was just writing a letter to corporate asking to bring back the dip. They had it ready for me within 30 min. The ambiance is nice to eat your sandwich in but we took ours home. Will definitely return, the only improvement they need is training the workers with communication and menu items. They are young and teens but otherwise really friendly and really hard working. Thank you Capriotti's, please have the dip as a permanent part of your menu.
I really dont like writing bad reviews. I came in for lunch only an hour after they opened. I work on the road and sometines needing a bathroom break pushes lunch up a little early. The barhroom was about nasty as hell, trash was overflowing, the sink ,floor and mirror were just gross. I literally felt dirtier after washing my hands. I watched them making my sandwich and there was so many scraps of food on the white board that the only reason i didnt say anything is they had only been open about a half hour so the food shouldnt be rotten as i watched my bread get set right on top of all the food scraps. Have always loved Capriottis but even the bread tasted stale and i didnt even eat the 2nd half and only ate 3/4 of the first half. The only reason i gave a 2nd star is cuz the guys working were friendly as hell. There are to many sub shops popping up now that are cleaner and just as good if not better. I know management reaches out to these kind of reviews to see what they can do to make your next visit better...im tellin ya now, dont bother. I wont respond, and i wont be back. Its gonna take awhile for me to even want to try one of your other locations.
I love Capriotti's but don't eat here often because I feel it's pricier than other sandwich places. Haven't been here in a while so decided today I would splurge and spent $90 total on sandwiches that will last us through the weekend. Of the 4 sandwiches I got, 3 of them looked like a chimp had wrapped them and the meat and fillings were falling out of the sandwiches, and the paper was stuck to the filling and had to be picked out. I can't say I'll never eat Capriottis again, but in the future I will be visiting Jersey Mike's more, or will just go to a different Capriottis location. For the prices they charge they should have some sort of quality control in the product they are providing their customers.
I went in to try a sandwich and get info on their catering and delivery. In the end, he referred me to a location that's closer to our event that could deliver. I'm not going to lie, I also went to another sandwich shop nearby and their service was just as great. Awesome service to someone who didn't buy anything.