Cold Stone Creamery
75 E Horizon Ridge Pkwy Ste 140, Henderson
(702) 868-9150
Recent Reviews
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Me and husband Went late at night for ice cream after a long day, we got our ice cream , sat in the tables to eat cause I was cold outside then , The two coworkers went to the back it was young guy and girl , My husband started to smell weed ,there were smoking in back inside he can't be around it cause he sick and takes medicine,
Atmosphere: 1
Food: 1
Service: 1
When asked about egg allergy information they state that they did not have any allergy information since corporate took it away from them.
If you have any food allergies so not recommend visiting this location.
Dietary restrictions: No information available in store.
Food: 1
Service: 1
Stale gummy bears :(
Atmosphere: 2
Food: 1
Service: 2
Such a clean and nice environment, everyone inside is always happy to be there, the workers are amazing to! Always seem to have a very nice young man in there with big dark hair and glasses, first time I came in I felt a little awkward.. since I'm racist ? ?♂️ but he was so welcoming with his beautiful brown skin and huge muscles! I almost fainted ? if anyone he definitely deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Showed up at 840 door was locked. Had to plead to come in. Ridiculous hours say till 9
Atmosphere: 1
Service: 1
DO NOT USE ONLINE ORDERING! The company needs to be aware of this problem! If the order is messed up, they cannot refund you and are not responsible for it! You are told to call Google. Seriously? If a store is too busy to complete orders correctly they should not take online orders! In this day and age you cannot screw over customers without accountability.
I got an ice cream here and it had weird chunks in it and tasted off like almost rancid. I've had this flavor before and it tasted great and didn't have the weird chunks in it. I called them up to request some kind of replacement and they said they couldn't do anything about it. So I guess I just spent $8 on an ice cream I can't eat.
Food: 1
Service: 1
Paid $95 for a cake, called to confirm the cake was done and ready, drove 30 minutes each way, and left with no cake, no refund, and no offer to make it right.Will not return, you guys lost another loyal customer
Atmosphere: 1
Food: 1
Service: 1
Placed an order online for pick up and paid for the larger size but they served me the smaller cup and decided to just put it in a larger cup since ordered 2 of the same size ! Lazy employees!!!
Atmosphere: 1
Food: 1
Service: 1
Cold stone is always good. There was only 1 worker but he was fast and friendly!
Restaurantji Recommends
My kids love this place!
Always a fun experience. Bad scheduling put 1 worker on duty, on a Friday, at 3pm when the schools let out. Needless to say the poor guy got swamped but killed it 1 order at a time.
Delicious he added a lot of extra I feel and some dripped on the cup and he took the time to wipe it off and make sure lid was on good super nice and friendly would eat here again for sure!
Isreal was so wonderful! food and atmosphere is great!
Always good
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