Dairy Queen Grill & Chill
240 E Lake Mead Pkwy, Henderson
(702) 558-8221
Recent Reviews
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Horrible dirty and expensive place a medium combo hamburger 14 usd if you ask for ketchup or mustard it’s apart they charge you for everything I’ll never go back to that pigsty
Atmosphere: 1
Food: 1
Service: 1
Ranch was like water. Very strange.
Went through the drive thru around 7 PM and waited about 30 mins. Understandable if the place was short-staffed. Although once I got to the speaker to order, you could barely hear them. This is an issue especially for me because I am hard of hearing and the drive thru was the most convenient for me and I’ve never had issues with speakers being this quiet before. We got to the window finally and we were greeted by a very rude younger lady with glasses and a tattoo on her arm. She asked me if I wanted my receipt and I said yes, and then she handed me my card back and said “No receipt?” but she had an attitude this entire interaction. Maybe do better and hire people who actually want to do their job, or she needs a coaching.
Says open until 11pm Friday. Here at 930pm front doors locked. Not the first time this has happened. Won't be coming back anytime soon
Service: 1
Extremely rude young lady taking orders I don't think she wanted to be at work.
Food: 5
Service: 1
I had an issue with an in-app order (my fault) and Jamie was amazingly helpful. She cleared up the issue without any pushback. She made my order to perfection and did it quickly. Great customer service. And the mixing bowl mashup blizzard is delicious!
This Dairy Queen is supposed to be open until 11p but when I got there at 10:35 with my three friends the door was locked & the man in the store just said “oh well”. Fire these people if they don’t want to follow the rules set by THE BUSINESS ; or turn off the open sign so we don’t even get out the car. Will never go back again
Atmosphere: 1
Service: 1
Went through drive-through to get a small cone. Service was great, cone was spectacular and awesome like always. My only issue was that a small cone is over $4 bucks now. A small cone.... wow. That said, it doesn't matter cause their cones are the best.... I think they know they got me at any price. I need to buy some DQ stock!
Atmosphere: 5
Food: 5
Service: 5
Good food but poorly run business. Always under staffed and the wait for your food takes 15-20 minutes to be served.
Atmosphere: 3
Food: 4
Service: 1
My favorite go to....
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I asked to buy Star spangled banner popsicles and the cashier wouldn’t sell them to me. Told me it was an empty display box Tell me why an “empty” box is in a freezer!! Also, The freezer is locked 🤣🤣 What are they selling cakes and popsicles only to the people they want? Unbelievable. Terrible terrible customer service! That’s ok. I went to the Dairy Queen on Warm Springs and they were exceptional. I got my star spangled popsicle's there!
Atmosphere: 1
Service: 1
I bought a smoothie from this place and when I was sipping on it for some reason I felt something that was unusual and I spat it out I’m pretty sure sure it wasn’t banana lady but it was a sputum , I’m so disappointed and I’m gonna report this place
I dont expect much from fast food but DQ was the place to go for chicken tenders for me. This time they were just so dry! And the coating seemed different.
The cheeseburger was not liked. The ice cream was such a small amount and they forgot my sundae. $7.
Crossing them off the list of places to go
Atmosphere: 3
Food: 2
Service: 4
I popped in for an ice cream and ended up taking a blizzard home. I tried the turtle blizzard it was amazing!
Atmosphere: 5
Food: 5
Service: 5
Always good.
Atmosphere: 5
Food: 5
Service: 5
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