The tall, stocky Filipino guy at Grill City who has a very loud voice and strong accent was very rude and obnoxious! He was yelling in front of other costumers. This is unacceptable when you're a regular costumer. Their service is already very slow but this is beyond acceptable. He shouldn't be working at the counter dealing with costumers if he's not capable of what costumer service truly is! This makes me not want to go back!
Norbert Torres
Slow line, rude workers, poor customer service
Wenmin Fang
When we came here to order at 5:15, most of the items were gone and the staff was slow. This experience was not very pleasant.
Atmosphere: 5
Food: 3
Service: 1
Ariel Selma
Was craving arroz caldo on a rainy day but it was barely warm and I'm pretty sure its been sitting in the temperature danger zone. I had to do a smell test before taking 2 bites and stopping. The picture advertised has an egg and other toppings but didn't come with any. What a rip off for $7. Go to red ribbon for their arroz caldo. My girlfriend ordered kare kare which was thin, soupy, and lacked the signature kare kare peanut taste. The quality of the food at 10am in the morning made me wonder why the hell I spent $50 here. Didn't even bother asking for a replacement.
Atmosphere: 1
Food: 1
Service: 1
Jon H.
This place is a joke. 1 skewer of chicken and rice for 15 dollars. I would never eat here again.
M H
I bought the belo belo halo halo today. I went early because I wanted to make sure I got the fresh food. The belo belo halo halo is hot, but the ingredients are very hard and no mochi . One of the main ingredients missing, and it's just like it been warm up many times, and they mixed with the other new ingredients. I'm so disappointed.
Atmosphere: 4
Food: 1
Service: 2
Rene A.
This place is not a good place for Filipino food. The taste, ingredients used and quality is terrible. It is pricey. They need to improve. Will not patronize. Go somewhere else, maybe some Chinese place.
Christopher P.
Food was average kinda what I expected but server used same tongs to serve all food and was expensive for being a cafeteria.
Kenji W.
This place is located inside the Filipino supermarket Seafood City. There is ample parking outside. The set-up is nice, with a good selection of items, and a dining area. Everything is clean and neat for customers. I've been here several times. Not being Filipino, I'm not sure how some of the food is supposed to taste, and there are some items i'm not intersted in trying - like intestines. When I've asked what some items are, many of the workers have not been able to tell me in English unfortunately. I like their pancit noodles, palabok, pompano fish, and bbq chicken on skewers. A few months ago, they had some awesome, delicious salmon. I guess it was something special, because I have not seen it since that one week when i happened to go there. I would like to say the food is good in general. Here's the problem. They are very, very, very slow. Staff does not seem to be trained well. They often seem confused by what customers are requesting. The cashier takes a very long time, the line backs up, and people get frustrated. Either the cashiers need more training, or they need a cash register system. I'd say if you're going to go there, be prepared to be line for quite a while, unless you're the only one there at the time. I really hope they improve. This is a convenient place to get authentic Filipino food.
marie sanchez
Finally after driving from Colorado. Taste of Philippines! Delish food. Highly recommend the grilled squid, bbqs and fish! Lots of Filipino food option, our favorite was the caldereta. Got some halo halo, dessert soup bilo bilo, taho with flan! Delicious and the ladies were friendly. Huge servings too like family style and combo meals for your liking!
Grill City servers need training on how to do their job. VERY UNPLEASANT PEOPLE, lack of customer service especially the older women wannabes, who are all STUCK UP! Meanwhile customers were just asking for a side item, suka etc. NEED TO BE TRAINED ON FOOD HANDLING, always watch when they make halohalo for you, they use same gloves that they use in registers to level off/ compress the ice in halohalo and tell you its clean. Whats clean with that? You touched money!!!. DISGUSTING! Attn: NEVADA HEALTH INSPECTORS...violators here!
Aznlegacy Entertainment
Food flavor is good, not great. Hot food items leaning towards being already cold. Hopefully they can fix this minor problem. Will be back should I need quick Filipino food fix.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Breakfast Plates
Darryl Duncan
Rude staff. Started helping someone else before my transaction was completed.
Betty B.
The pancit bihoh is being served with little to no meat and the vegetable only if you ask for them. The servers are rude and make you feel unwelcome.
Mrs. L.
These people are the worst. I ordered my mom food through DoorDash and they would not give it to him. I've never experienced this through DoorDash EVER! On top of that he waited like half an hour for the food. I spoke with the lady who works there told her my name and order and they would still not give him the food. They are RACIST because he didn't look like someone who would order food from them they would not give him the food. Do NOT order from here! SHUT THIS PLACE DOWN!
The tall, stocky Filipino guy at Grill City who has a very loud voice and strong accent was very rude and obnoxious! He was yelling in front of other costumers. This is unacceptable when you're a regular costumer. Their service is already very slow but this is beyond acceptable. He shouldn't be working at the counter dealing with costumers if he's not capable of what costumer service truly is! This makes me not want to go back!
Slow line, rude workers, poor customer service
When we came here to order at 5:15, most of the items were gone and the staff was slow. This experience was not very pleasant.
Atmosphere: 5
Food: 3
Service: 1
Was craving arroz caldo on a rainy day but it was barely warm and I'm pretty sure its been sitting in the temperature danger zone. I had to do a smell test before taking 2 bites and stopping. The picture advertised has an egg and other toppings but didn't come with any. What a rip off for $7. Go to red ribbon for their arroz caldo. My girlfriend ordered kare kare which was thin, soupy, and lacked the signature kare kare peanut taste. The quality of the food at 10am in the morning made me wonder why the hell I spent $50 here. Didn't even bother asking for a replacement.
Atmosphere: 1
Food: 1
Service: 1
This place is a joke. 1 skewer of chicken and rice for 15 dollars. I would never eat here again.
I bought the belo belo halo halo today. I went early because I wanted to make sure I got the fresh food. The belo belo halo halo is hot, but the ingredients are very hard and no mochi . One of the main ingredients missing, and it's just like it been warm up many times, and they mixed with the other new ingredients. I'm so disappointed.
Atmosphere: 4
Food: 1
Service: 2
This place is not a good place for Filipino food. The taste, ingredients used and quality is terrible. It is pricey. They need to improve. Will not patronize. Go somewhere else, maybe some Chinese place.
Food was average kinda what I expected but server used same tongs to serve all food and was expensive for being a cafeteria.
This place is located inside the Filipino supermarket Seafood City. There is ample parking outside. The set-up is nice, with a good selection of items, and a dining area. Everything is clean and neat for customers. I've been here several times. Not being Filipino, I'm not sure how some of the food is supposed to taste, and there are some items i'm not intersted in trying - like intestines. When I've asked what some items are, many of the workers have not been able to tell me in English unfortunately. I like their pancit noodles, palabok, pompano fish, and bbq chicken on skewers. A few months ago, they had some awesome, delicious salmon. I guess it was something special, because I have not seen it since that one week when i happened to go there. I would like to say the food is good in general. Here's the problem. They are very, very, very slow. Staff does not seem to be trained well. They often seem confused by what customers are requesting. The cashier takes a very long time, the line backs up, and people get frustrated. Either the cashiers need more training, or they need a cash register system. I'd say if you're going to go there, be prepared to be line for quite a while, unless you're the only one there at the time. I really hope they improve. This is a convenient place to get authentic Filipino food.
Finally after driving from Colorado. Taste of Philippines! Delish food. Highly recommend the grilled squid, bbqs and fish! Lots of Filipino food option, our favorite was the caldereta. Got some halo halo, dessert soup bilo bilo, taho with flan! Delicious and the ladies were friendly. Huge servings too like family style and combo meals for your liking!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Grill City servers need training on how to do their job. VERY UNPLEASANT PEOPLE, lack of customer service especially the older women wannabes, who are all STUCK UP! Meanwhile customers were just asking for a side item, suka etc. NEED TO BE TRAINED ON FOOD HANDLING, always watch when they make halohalo for you, they use same gloves that they use in registers to level off/ compress the ice in halohalo and tell you its clean. Whats clean with that? You touched money!!!. DISGUSTING! Attn: NEVADA HEALTH INSPECTORS...violators here!
Food flavor is good, not great. Hot food items leaning towards being already cold. Hopefully they can fix this minor problem. Will be back should I need quick Filipino food fix.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Breakfast Plates
Rude staff. Started helping someone else before my transaction was completed.
The pancit bihoh is being served with little to no meat and the vegetable only if you ask for them. The servers are rude and make you feel unwelcome.
These people are the worst. I ordered my mom food through DoorDash and they would not give it to him. I've never experienced this through DoorDash EVER! On top of that he waited like half an hour for the food. I spoke with the lady who works there told her my name and order and they would still not give him the food. They are RACIST because he didn't look like someone who would order food from them they would not give him the food. Do NOT order from here! SHUT THIS PLACE DOWN!