The chicken sandwich is really good and has a great balance of heat and flavor. The sauce that comes on the side is great for fries and adding to the sandwich, or using with the tenders. If you like spicy chicken sandwiches, check them out. I hadn't heard of this place before but I like it and will try different heat levels next time.
Atmosphere: 5
Food: 5
Service: 5
Leon-is -noeL
The house chicken sauce was a little too sweet but the chicken sandwiches are good. So are the chicken fries. Dope customer service and cool atmosphere.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fusion Fries, Sandwich, Original Hot Chicken Sandwich, Fries
Sierra Fernandez
We love Houstons Hot Chicken and have came here countless times. We bring our friends and family here as well and everyone loves it! However there have been some major issues recently which prompts me to write a new review. We are almost always impressed by the quality of food, cleanliness, and fun, friendly staff, however our last few visits have been worse and worse. We think that this is due to new management and having a high turnover rate.Last time we were here we asked for one of the meals and the “new” female worker had no clue what we wanted and asked multiple questions that we had already answered as we were placing the order. She forgot to give us our drink cups and when we asked for it she gave us the wrong sizes. One big pet peeve and issue we noticed that day was food was not coming out together, not only ours but everyone’s in the restaurant. The food is always served very hot and can wait 20 seconds to be delivered together.Our most recent visit was just unacceptable for multiple reasons. First, bathrooms were very dirty. After someone had to complain, a female worker went in and threw away trash off the floor but didn’t wipe anything down or clean the toilet, just shut the lid for the next person to discover the mess. Another worker went in soon after to clean the bathroom again, however the toilet was still not cleaned and the trashcan was again left full.We ended up having to eat at a dirty table once again due to being close to capacity, however once everyone left tables were still not being cleaned. The same female worker ended up very slowly and reluctantly wiping down the tables with the same towel that she used to wipe down the trash can! She was all over the place cleaning the tables, doing little bits from each instead of fully finishing one and on to the next. The floors throughout the establishment were absolutely filthy, never being swept after wiping down the tables however the rugs were swept by a different person? Trash bins were being wiped down but overflowing trash was not being removed. Supplies near fountain drink were not being restocked as well and when they were restocked, someone would restock again minutes later. There is no communication between the staff members too busy on their phone or talking to do their job and it takes multiple people to complete the smallest tasks.Food is always amazing and the only reason why we return, however sauce cups were half filled this last time resulting in running out of sauce halfway through the meal. Fries were also not seasoned. A reoccurring issue we’ve had on multiple visits is running out of food such as fries and buns. After asking why this happens an employee mentioned that “corporate limits the amount of food a location receives a week regardless of how busy the location is”Sadly we won’t be visiting this location in person anymore and will have to end up getting food delivered or not at all because of the disgusting dining area. Every time I touched our already dirty table I couldn’t help but question if it was also wiped down with a trash can rag. So disappointing to watch this place go from our top favorite to one we feel we might get sick going to at this point
irina gabriela williams
I wanted to try this place as someone highly recommended.I ordered the original chicken sandwich and 3 tenders medium spicy for my husband and the same for me but hot and I asked the guy to mark the boxes for medium spicy and hot.I got home and gave my husband the sandwich and he almost died because of the very spicy chicken. I checked the boxes and no marks on both. I gave him the other sandwich and was the same. So both of them were spicy!!!! So my husband didn’t have the chance to taste the sandwich! I tried both the sandwich and the tenders and they have this flour taste like you actually feel the flour and not the meat!!!Anyway that was first and last time going there! The sauce is way too sweet the French fries no taste
Atmosphere: 1
Food: 1
Service: 1
WARRIORa72
Been here a few times, it’s very tasty. Unfortunately the food poisoning the next morning decided my last trip here?
Atmosphere: 5
Food: 2
Service: 5
Elizabeth Brown
This was my second time at HHC. I had it a couple of years ago and was randomly craving it so decided to try it out again. It was just as delicious as I remember! I got the lift-off last time and it was great, but I wanted to try the spicy to see if I could taste more of the chicken. I am a huge spicy food fanatic, but I have to say the spicy tastes better than the life-off in my opinion! I love burning my mouth off, but not if it’s at the expense of flavor.I haven’t tried Dave’s, but I don’t think I’ll ever need to since HHC meets my hot chicken needs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Original Hot Chicken Sandwich, Sauce, Fries
Kelly Hayden
They know how to make tasty chicken! I wish they would change out a battery in a smoke detector or figure out what the intermittent beeping is! Drove me crazy the few moments I was in only to order a pick up to go. I even commented to a cashier who said he ignores it now. Wow!
Atmosphere: 1
Food: 4
Service: 4
Prescott Brigham
Pretty good variety. Its a chain so you get consistency.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Honey Butter, Sandwich, Original Hot Chicken Sandwich, Fries
Laura Martinez
Hermis provided us with the absolute best service. We are out of town and he took the time to go over the menu with us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Hot Chicken Sandwich, Cookie, Tenders & Waffle
Ricky G
Ronnie has some of the best customer service I’ve seen in a while he is very attentive to detail and a hard worker.
Recommended dishes: Fusion Fries, Sandwich, Original Hot Chicken Sandwich, Sauce, Fries
Gina Mafiaa
I Ordered A Cheesy Spicy Chicken Sandwich And It Was Hella Good. I Asked How Spicy It Was I Was Told It Was Habanero Spicy, And They Sold Me At It Was Habanero Spicy. Glad I Came.
Recommended dishes: Sandwich, Original Hot Chicken Sandwich Meal
William Hammock
Normally I do not enjoy these fast casual type of places and I was extremely happy. I resisted trying the place because earlier said the chicken wasn't good. I can only assume these reviewers love dark meat and not whole white chicken breast deliciousness-ocity. Our table tried the salad (mild), hot original (medium) sandwich, no spice sandwich and soup. All items where tasty but my favorite was the salad with mild chicken, all the flavors worked extremely well. ... oh and this place fills you up big time. ... my comparison would be Big chicken which is ok, more expensive and way way less of a meal than this awesome place. Although this is like sit down.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Sandwich, Fries
rj linthicum
Excellent place to dine, being from Texas i couldnt have chose a better place to
The chicken sandwich is really good and has a great balance of heat and flavor. The sauce that comes on the side is great for fries and adding to the sandwich, or using with the tenders. If you like spicy chicken sandwiches, check them out. I hadn't heard of this place before but I like it and will try different heat levels next time.
Atmosphere: 5
Food: 5
Service: 5
The house chicken sauce was a little too sweet but the chicken sandwiches are good. So are the chicken fries. Dope customer service and cool atmosphere.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fusion Fries, Sandwich, Original Hot Chicken Sandwich, Fries
We love Houstons Hot Chicken and have came here countless times. We bring our friends and family here as well and everyone loves it! However there have been some major issues recently which prompts me to write a new review. We are almost always impressed by the quality of food, cleanliness, and fun, friendly staff, however our last few visits have been worse and worse. We think that this is due to new management and having a high turnover rate.Last time we were here we asked for one of the meals and the “new” female worker had no clue what we wanted and asked multiple questions that we had already answered as we were placing the order. She forgot to give us our drink cups and when we asked for it she gave us the wrong sizes. One big pet peeve and issue we noticed that day was food was not coming out together, not only ours but everyone’s in the restaurant. The food is always served very hot and can wait 20 seconds to be delivered together.Our most recent visit was just unacceptable for multiple reasons. First, bathrooms were very dirty. After someone had to complain, a female worker went in and threw away trash off the floor but didn’t wipe anything down or clean the toilet, just shut the lid for the next person to discover the mess. Another worker went in soon after to clean the bathroom again, however the toilet was still not cleaned and the trashcan was again left full.We ended up having to eat at a dirty table once again due to being close to capacity, however once everyone left tables were still not being cleaned. The same female worker ended up very slowly and reluctantly wiping down the tables with the same towel that she used to wipe down the trash can! She was all over the place cleaning the tables, doing little bits from each instead of fully finishing one and on to the next. The floors throughout the establishment were absolutely filthy, never being swept after wiping down the tables however the rugs were swept by a different person? Trash bins were being wiped down but overflowing trash was not being removed. Supplies near fountain drink were not being restocked as well and when they were restocked, someone would restock again minutes later. There is no communication between the staff members too busy on their phone or talking to do their job and it takes multiple people to complete the smallest tasks.Food is always amazing and the only reason why we return, however sauce cups were half filled this last time resulting in running out of sauce halfway through the meal. Fries were also not seasoned. A reoccurring issue we’ve had on multiple visits is running out of food such as fries and buns. After asking why this happens an employee mentioned that “corporate limits the amount of food a location receives a week regardless of how busy the location is”Sadly we won’t be visiting this location in person anymore and will have to end up getting food delivered or not at all because of the disgusting dining area. Every time I touched our already dirty table I couldn’t help but question if it was also wiped down with a trash can rag. So disappointing to watch this place go from our top favorite to one we feel we might get sick going to at this point
I wanted to try this place as someone highly recommended.I ordered the original chicken sandwich and 3 tenders medium spicy for my husband and the same for me but hot and I asked the guy to mark the boxes for medium spicy and hot.I got home and gave my husband the sandwich and he almost died because of the very spicy chicken. I checked the boxes and no marks on both. I gave him the other sandwich and was the same. So both of them were spicy!!!! So my husband didn’t have the chance to taste the sandwich! I tried both the sandwich and the tenders and they have this flour taste like you actually feel the flour and not the meat!!!Anyway that was first and last time going there! The sauce is way too sweet the French fries no taste
Atmosphere: 1
Food: 1
Service: 1
Been here a few times, it’s very tasty. Unfortunately the food poisoning the next morning decided my last trip here?
Atmosphere: 5
Food: 2
Service: 5
This was my second time at HHC. I had it a couple of years ago and was randomly craving it so decided to try it out again. It was just as delicious as I remember! I got the lift-off last time and it was great, but I wanted to try the spicy to see if I could taste more of the chicken. I am a huge spicy food fanatic, but I have to say the spicy tastes better than the life-off in my opinion! I love burning my mouth off, but not if it’s at the expense of flavor.I haven’t tried Dave’s, but I don’t think I’ll ever need to since HHC meets my hot chicken needs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Original Hot Chicken Sandwich, Sauce, Fries
They know how to make tasty chicken! I wish they would change out a battery in a smoke detector or figure out what the intermittent beeping is! Drove me crazy the few moments I was in only to order a pick up to go. I even commented to a cashier who said he ignores it now. Wow!
Atmosphere: 1
Food: 4
Service: 4
Pretty good variety. Its a chain so you get consistency.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Honey Butter, Sandwich, Original Hot Chicken Sandwich, Fries
Hermis provided us with the absolute best service. We are out of town and he took the time to go over the menu with us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Hot Chicken Sandwich, Cookie, Tenders & Waffle
Ronnie has some of the best customer service I’ve seen in a while he is very attentive to detail and a hard worker.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Sauce
Restaurantji Recommends
Great chicken sandwich. Will definitely go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fusion Fries, Sandwich, Original Hot Chicken Sandwich, Sauce, Fries
I Ordered A Cheesy Spicy Chicken Sandwich And It Was Hella Good. I Asked How Spicy It Was I Was Told It Was Habanero Spicy, And They Sold Me At It Was Habanero Spicy. Glad I Came.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Sandwich, Sauce, Spicy Chicken Sandwich Combo
Great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Original Hot Chicken Sandwich Meal
Normally I do not enjoy these fast casual type of places and I was extremely happy. I resisted trying the place because earlier said the chicken wasn't good. I can only assume these reviewers love dark meat and not whole white chicken breast deliciousness-ocity. Our table tried the salad (mild), hot original (medium) sandwich, no spice sandwich and soup. All items where tasty but my favorite was the salad with mild chicken, all the flavors worked extremely well. ... oh and this place fills you up big time. ... my comparison would be Big chicken which is ok, more expensive and way way less of a meal than this awesome place. Although this is like sit down.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Sandwich, Fries
Excellent place to dine, being from Texas i couldnt have chose a better place to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Butter, Sauce, Fries, Mild