Jersey Mike's Subs

Absolutely horrible, management treats their staff poorly, always understaffed especially during the lunch rush. Extremely unhygienic. Never come here.

Atmosphere: 1

Food: 1

Service: 1

I tried to go here for lunch one day while my wife was getting poké next door. There were only two customers in the restaurant, but the two employees were so slammed with online orders or something they didn't even take my order before my wife came walking in from next door with all her food. YOU HAVE GOT TO HIRE MORE PEOPLE. YOU ARE UNDERSTAFFED. I was afraid to even order a hot sandwich because the two guys working could barely keep up with cutting meat and cheese. I can't imagine how it would have fallen apart if they had to go to the grill and make a Philly. I left and drove to another sandwich shop at Eastern and St Rose where they consistently make every order in under ten minutes and went home. I'm guessing I actually SAVED myself time by doing this. My wife had a meeting to get to, so I didn't have time to stand around looking at your UNDERSTAFFED workers drowning in lunch orders. This restaurant is obviously mismanaged and not worth my time in any way.

Atmosphere: 1

Food: 1

Service: 1

Ordered a club sub and few add ons and the 2 workers in there (sorry i didn’t get their names) treated me amazingly as always. Super upbeat and added a nice touch as I’m celebrating my 21st 🥳

6 month update, this is still the absolute best location in the city, super clean and they have the most friendly staff. I’ll keep coming here EVERY time I’m in the mood for a sub.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soda Bottle, Brownie

Great service from the employees there . However my online order was over 30 minutes late from what was said because the store was not properly staffed . The staff they did have was doing an exceptional job. Do better for your staff’s sake Jersey Mike’s !!! Help them succeed .

Again the poor staff that was there working insanely quick and still behind I felt for them. Food was great .

Atmosphere: 5

Food: 5

Service: 5

I had a very good experience last week when I visited this Jersey Mike’s location. The store manager served me promptly, asking the appropriate questions to make sure I had a great sandwich. As I ate my meal, I listened to how he greeted his customers. I found him professional, friendly, and pleasantly engaging his customers during a busy lunch hour. At the end of my visit, I complimented him for running a good shop! When I’m back in the area and hungry for a good gluten-free sandwich, I’ll come back to his shop again!

Atmosphere: 5

Food: 5

Service: 5

Excellent Customer Service and friendly staff...the food was delicious.

Atmosphere: 5

Food: 5

Service: 5

Honestly I’m always coming to this location and it’s always filled with workers, but today there was only One person today Zachary (Who might I added a fantastic job). He made sure take care of the people who are in line 1st and then do the pick up orders. I didn’t mind waiting longer for mine. I had a kind of difficult order, but he said he called his boss three times no answer and the store manager didn’t schedule anybody from that timeframe. I’m sorry as an ex Assistant manager of a fast food joint I always ensure during our busy times there are more than one person working. Shame on the store manager for not scheduling them, They need to be reprimanded or properly trained. Zack on the other hand needs a promotion or a raise or something. He did a fantastic job. I have no bad words about Zach.

Atmosphere: 5

Food: 5

Service: 5

Alexa Madison provided great service they made a nice Jersey style sandwich.
This is my favorite Jersey Mike's.
Thank you for the great service.

Atmosphere: 5

Food: 5

Service: 5

I actually have been to this location twice. I’m a frequent consumer of Jersey Mikes. I love the freshness of the sandwiches.
Today was a bad day going in. The two gals that were working was a bit overwhelmed. The gal taking my order was talking to her friend while serving me. Unprofessional as she should have had him wait because it was so busy and filled with people eating n waiting to be served. Instead we had to listen to their conversation etc. The other gal who had the job of toppings totally got my order mixed up with an order after mines. Like other locations where one customer is taken care of one by one, she proceeded to help another customer with their sandwich. Moving down the line together. Then proceeded to cut both of our sandwich’s as if we were together. Not the case. I plainly told her it was two separate bills. After such a mess up with my sandwich. I paid! She discounted me for the mix up. That was nice of her.
I then went to sit down and noticed the knife she used to cut our sandwiches was still on the counter top. Unsafe and dangerous. Needless to say not even sanitized after every cut like other locations. I sat there for the remaining half hour eating my meal. The knife stayed on the counter cut after cut.
This place needs training about safety & cleanliness. This location is the dirtiest I’ve ever seen any Jersey Mikes. I feel bad for the owner as he/she shouldn’t have workers like this at all.

Atmosphere: 2

Food: 4

Service: 1

Good food. Good service from employees.

Atmosphere: 5

Food: 5

Service: 5

Came in today to get a club sub and it was so yummy! Thanks Angel for all your help! Best customer service I’ve ever had at a Jersey Mike’s ☺️ location clean, everything fresh. The perfect lunch.

Atmosphere: 5

Food: 5

Service: 5

Pure perfection

Atmosphere: 5

Food: 5

Service: 5

Deshawn, Teddy & Dom were all A1 in this experience. Amazing sandwich and great customer service.
Show them love when you slide through!

Atmosphere: 5

Food: 5

Service: 5

I visited this location of Jersey Mike’s a few days ago and ordered a club sandwich. It was the only thing I ate that day, and shortly after, I developed severe food poisoning. I’ve never had issues here before, but I did notice that the lettuce on my sandwich looked old. Right after making my order, the staff replaced it with a fresh batch, which makes me believe the older lettuce may have been the cause.

I ended up extremely ill, requiring an IV and medication from urgent care. Please be cautious and don’t hesitate to request fresh produce if anything looks questionable. Unfortunately, after this experience, I’m not sure if I can ever go back.

Atmosphere: 1

Food: 1

Service: 1

Great sandwiches worth the price with great service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stubborn Soda