Jimmy John's
1321 W Sunset Rd Ste. 110, Henderson
(702) 558-0510
Recent Reviews
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Me and my husband have been going to this location since we’ve moved here three years ago. Today is the first time that we were very disappointed. First off we didn’t really get a greeting like we usually do when we walk in. The cashier had an attitude. No service the smile and I said I wanted to get the beach club and he rudely said he couldn’t hear me. So I spoke up no big deal. Ordered my sandwiches, told me the amount and to pay “here” pointing at the card reader. As I was doing that he just took off somewhere in the back. I guess he was done with me. Usually someone asks if I would like receipt. The sandwich meat… 3 strips of meat. That’s it? As we were eating the “kid” that was making sandwiches was hacking up a lougee. Gross!!! It looks like there was an older guy there who might be a manager and he was eating something. He told that same kid to come and “try a piece” (no biggie). But when the kid ate whatever it was he did not wash his hands when he went back to touch other food. Cross contamination! We won’t be coming back to this location.
Atmosphere: 2
Food: 2
Service: 1
The food was great it was made fresh.
Atmosphere: 5
Food: 5
Service: 5
What’s the purpose of the app and getting a notification saying order is ready? I get to the store and lady says it’ll be a second and when I was asked what can they do for me I said I have a pick up order. She says it’ll be a couple of minutes. Come on Jimmy John’s, you guys are better than this. If I wanted to go in and order I would’ve hence why I placed an app order….smfh!!!! Time stamp on when I took a photo of the order tracking from the lady handed my my drinks. Saying 1:34pm ready for pick up and 2:06pm when I was handed my drinks. I don’t recommend using the app to order because you risk the possibility of not having your order ready. Best option if you don’t want to waste time is to come in and order, there was no customers when I came in but I know that’s not always the situation and it can get pretty busy.
Ordered a sandwich with only one item besides the meat and lettuce and they even messed that up
Atmosphere: 3
Food: 3
Service: 1
Just because a promotion ended it doesn’t mean you should stop all ability to create a sandwich you have the ingredients for. I called ahead but…if people want the picklewich…just do it. It’s not that hard. Lame that you can’t/won’t do it by request. Just don’t intro it at all then.
fast fresh and polite
Atmosphere: 5
Food: 5
Service: 5
I wanted to leave a review for this location and realized four years ago I also gave them five stars. My family and I came in at 9:01pm thinking they closed at 9:30. We found out they actually close at 9:00. The manager Liz was there and said no we'll take your order, I asked if she was sure and she said yes. So once again I leave a five star review for excellent customer service and I'm sure great food. Thank you guys again!
Atmosphere: 5
Food: 5
Service: 5
The sandwich was all bread. Barely had meat and a veggies on it. Bread was hard and thin. I won’t go to this location again.
The service was awesome the guys were quick at our order,
Atmosphere: 5
Food: 5
Service: 5
I like it
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My daughter and I ordered a sandwich for lunch today. When the order arrived, it was short one drink and the entire meal smelled like cigarette smoke. When I called the store, the manager made it again and delivered it himself promptly. I appreciate his help in the matter and for his customer service and professional attitude.
Atmosphere: 5
Food: 5
Service: 5
Fresh sandwich under $10. Clean tables. Nice and helpful staff.
Atmosphere: 4
Food: 4
Service: 5
Love Jimmy John's. Very polite, the sandwiches are always very neat and tasty. Extra credit point goes to one of the guys working there. They have switched from using Grey Poupon on their sandwiches instead going with plain yellow mustard. He could tell that came as a shock to me so as I sat down to eat, he comes out to give me the last jar (and I mean like a 28 Oz. jar) of Grey Poupon. Score!!!
Atmosphere: 5
Food: 5
Service: 5
Gavin made our first time eating at Jimmy John’s a great experience. He helped us pick out our sandwiches and was very kind in walking us through signing up for the rewards program. A+
Atmosphere: 5
Food: 5
Service: 5
Ordered a large group box lunch in advance. It was prepped and ready on time. Everyone was so friendly and the environment was clean and comfortable. I love this local JJ for all our business lunch needs. Also, I can't sleep on the Spicy Italian Sammy with Jalapeños. Always a pleasure at my local Jimmy John's.
Atmosphere: 5
Food: 5
Service: 5
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