Normally they don't make mistakes on my order ,but last time they got my simple order completely wrong twice ,they also got more mayo on the outside of my bag than on the inside of the burger,word of advice check your food before you leave and don't be in a hurry
Laurie
The food was decent however not hot I did a mobile order and picked up immediately so there was no reason for there to be a temperature issue. The staff appeared to be very flustered and frustrated. They were treating what appeared to be a new employee with lack of patience.
Atmosphere: 3
Food: 3
Service: 3
I R
Waited over 30 minutes for 2 of the grinch meals and when I got home there was no dill pickle fry seasonings , I paid extra and waited extra only to receive regular menu items a big mac and fries. Extremely unsatisfied.
Atmosphere: 1
Food: 2
Service: 1
TnT Wallis
Dont understand the bad reviews, It's McDonald's have never had a problem here, and a young lady name similar to Veronica very helpful to ALL the customers very pleasant and helpful making sure everything was right, shes a credit to your company
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Big Mac, Cheeseburger, Sausage Mcmuffin, French Fries, Quarter Pounder Hamburger, Quarter Pounder with Cheese
paulpratt
Top tier service. Exceeded expectations.
Atmosphere: 4
Food: 4
Service: 5
Zachary Abramowski
McDonald's has been my reliable go-to spot for quick meals for years now, and it continues to deliver exactly what I expect - fast, affordable food that hits the spot when I'm in a hurry or craving something familiar.
The consistency across locations is impressive. Whether I'm traveling or just stopping by my local McDonald's, I know exactly what I'm getting. Their breakfast menu is particularly solid - the Egg McMuffin and hash browns are morning staples for me. The all-day breakfast at some locations was a game-changer, though I wish it was available everywhere.
The mobile app deserves special mention. It makes ordering incredibly convenient, offers great deals and rewards, and the curbside pickup option is perfect for busy days. I've saved quite a bit of money using their daily deals and point accumulation system.
Service speed is generally excellent, especially during breakfast and lunch rushes when efficiency really matters. The staff at my local location are friendly and get orders right most of the time. When mistakes happen, they're usually quick to fix them.
My main critique is that food quality can vary depending on the time of day and how busy they are. Sometimes fries are perfectly crispy and hot, other times they're lukewarm. Despite minor inconsistencies, McDonald's remains a dependable choice for affordable, quick meals that satisfy cravings without breaking the bank.
Atmosphere: 5
Food: 5
Service: 5
Rainbow Skull Studios
Me and my husband made a little pitstop on the way home to get some desert, all we ordered was 2 chocolate chip cookies and a mcflurry. Waited almost 20 minutes for the order I understand they get busy but for 2 small items it shouldn't take 20 minutes to get them together.
Atmosphere: 1
Food: 1
Service: 1
Roberto
Ordered three things from the monopoly menu to get three pieces of monopoly game pieces. They gave me my food and drink in the boxes that dont have those pieces to peel off. This is fraudulent. We are paying to get those game pieces!
Atmosphere: 1
Food: 1
Service: 1
Kalie Young
Anytime I have ordered from this location whether it be online or in person.There's always an item messed up and the employee's are very rude. The location is always behind on orders. When mentioning an item is messed up they say there is nothing they can do. The worst location in henderson. They don't care if the customer leaves happy.
Atmosphere: 1
Food: 2
Jason
I have been standing here at the counter for over 5 minutes and not one person asked me if I needed help.
They were real good helping me pick food out as i cant eat tomatoes.
Atmosphere: 5
Food: 5
Service: 5
Will Mason
Bad attitudes when you walk inside and try to ask a question they walk by like your not there
Atmosphere: 3
Food: 5
Service: 1
Andy Enamorado
You just stand there in the counter and they will not help you at all just ignoring like we just a piece of trash standing there they just pass next to you like we are just a cardboards tanding so annoying .Had to just leave.
Service: 1
Alicia Ortiz Balcazar
It’s the 3rd time I go to this McDonald’s and they always forget items. This time was two burgers, horrible experience.
Amanda
The prices are lower than other stores because of where it’s located. We went for dinner to grab take away, we had to wait for a few mins for our food and they forgot my sauces of course. Make sure you check if you get your sauce.
Normally they don't make mistakes on my order ,but last time they got my simple order completely wrong twice ,they also got more mayo on the outside of my bag than on the inside of the burger,word of advice check your food before you leave and don't be in a hurry
The food was decent however not hot I did a mobile order and picked up immediately so there was no reason for there to be a temperature issue. The staff appeared to be very flustered and frustrated. They were treating what appeared to be a new employee with lack of patience.
Atmosphere: 3
Food: 3
Service: 3
Waited over 30 minutes for 2 of the grinch meals and when I got home there was no dill pickle fry seasonings , I paid extra and waited extra only to receive regular menu items a big mac and fries. Extremely unsatisfied.
Atmosphere: 1
Food: 2
Service: 1
Dont understand the bad reviews, It's McDonald's have never had a problem here, and a young lady name similar to Veronica very helpful to ALL the customers very pleasant and helpful making sure everything was right, shes a credit to your company
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Big Mac, Cheeseburger, Sausage Mcmuffin, French Fries, Quarter Pounder Hamburger, Quarter Pounder with Cheese
Top tier service. Exceeded expectations.
Atmosphere: 4
Food: 4
Service: 5
McDonald's has been my reliable go-to spot for quick meals for years now, and it continues to deliver exactly what I expect - fast, affordable food that hits the spot when I'm in a hurry or craving something familiar.
The consistency across locations is impressive. Whether I'm traveling or just stopping by my local McDonald's, I know exactly what I'm getting. Their breakfast menu is particularly solid - the Egg McMuffin and hash browns are morning staples for me. The all-day breakfast at some locations was a game-changer, though I wish it was available everywhere.
The mobile app deserves special mention. It makes ordering incredibly convenient, offers great deals and rewards, and the curbside pickup option is perfect for busy days. I've saved quite a bit of money using their daily deals and point accumulation system.
Service speed is generally excellent, especially during breakfast and lunch rushes when efficiency really matters. The staff at my local location are friendly and get orders right most of the time. When mistakes happen, they're usually quick to fix them.
My main critique is that food quality can vary depending on the time of day and how busy they are. Sometimes fries are perfectly crispy and hot, other times they're lukewarm. Despite minor inconsistencies, McDonald's remains a dependable choice for affordable, quick meals that satisfy cravings without breaking the bank.
Atmosphere: 5
Food: 5
Service: 5
Me and my husband made a little pitstop on the way home to get some desert, all we ordered was 2 chocolate chip cookies and a mcflurry. Waited almost 20 minutes for the order I understand they get busy but for 2 small items it shouldn't take 20 minutes to get them together.
Atmosphere: 1
Food: 1
Service: 1
Ordered three things from the monopoly menu to get three pieces of monopoly game pieces. They gave me my food and drink in the boxes that dont have those pieces to peel off. This is fraudulent. We are paying to get those game pieces!
Atmosphere: 1
Food: 1
Service: 1
Anytime I have ordered from this location whether it be online or in person.There's always an item messed up and the employee's are very rude. The location is always behind on orders. When mentioning an item is messed up they say there is nothing they can do. The worst location in henderson. They don't care if the customer leaves happy.
Atmosphere: 1
Food: 2
I have been standing here at the counter for over 5 minutes and not one person asked me if I needed help.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
They were real good helping me pick food out as i cant eat tomatoes.
Atmosphere: 5
Food: 5
Service: 5
Bad attitudes when you walk inside and try to ask a question they walk by like your not there
Atmosphere: 3
Food: 5
Service: 1
You just stand there in the counter and they will not help you at all just ignoring like we just a piece of trash standing there they just pass next to you like we are just a cardboards tanding so annoying .Had to just leave.
Service: 1
It’s the 3rd time I go to this McDonald’s and they always forget items. This time was two burgers, horrible experience.
The prices are lower than other stores because of where it’s located. We went for dinner to grab take away, we had to wait for a few mins for our food and they forgot my sauces of course. Make sure you check if you get your sauce.
Atmosphere: 3
Food: 4
Service: 4
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