McDonald's

Name: McDonald's
Address: 601 N Stephanie St, Henderson, Nevada, 89014, US
Telephone: (702) 898-1881
Price range: $
Rating: 2.8

$ • Fast Food, Burgers, Coffee Shops

Hours:
601 N Stephanie St, Henderson
(702) 898-1881

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About McDonald's

This McDonald's location in Las Vegas is praised for its exceptional customer service and cleanliness. The staff goes above and beyond to ensure customer satisfaction, despite being busy. The dining area, play area, and restrooms are always clean, with a beautiful fish tank adding to the pleasant atmosphere. However, the restaurant has faced some inconsistencies in food quality and customer service, particularly during rush hours.

While the order takers and team members who deliver curbside service are generally friendly and polite, the curbside and drive-thru wait times can be inconsistent, with some days being very slow and others very fast. Management needs to improve the flow of orders, ensure proper training, and potentially hire more staff to handle the rushes effectively.

The restaurant's organization during busy times is also a concern, as the workers seem to prioritize drive-thru orders over customers waiting in the lobby. This has led to unacceptable wait times for some customers, with one reporting a 20-minute wait for their food.

While the service is generally good, the cleanliness and overall food quality have been issues for some customers. The restaurant is not considered the best option for those with dietary restrictions or those seeking healthier options.