Went through drive through and ordered a chicken sandwich. It was literally not cooked all the way. Called, and she told me to bring the bag back for a replacement……. Girl give me a refund ew
Food: 1
Service: 1
Richard Rubin
Very polite staff. All of the food was correct.
Atmosphere: 4
Food: 5
Service: 5
Sharon DeGroot
Poor service. Long wait for food for service and food. Had chicken wrap. It was good. Crowded and noisy. An alarm went off and it was a long while before they turned it off. Very annoying!
Atmosphere: 2
Food: 3
Service: 1
Anna P
Employee named Christian is extremely rude I heard him cursing and on his phone
Atmosphere: 1
Food: 1
Service: 1
SONNETTE E
It was 1 drink...a simple enough order. After the long wait the line was much too long to go back around for what I actually ordered. Time is money and with the increase in price I should drink more water anyway.
William Randolph
Went through the drive through and the order taker was really nice. Then went to second window and the female , who had her badge covered was rude and had an attitude. Will not be footnote to this location and it's 2 minutes from my home.
Atmosphere: 1
Food: 1
Service: 1
JB Kiner
Don’t eat this poison!!
Atmosphere: 1
Food: 1
Service: 5
David Kozak
Terrible service, place is a joke with unqualified people working there and homeless people everywhere inside stinking up the place
Atmosphere: 1
Food: 1
Service: 1
Elsa Castilo correa
Today, March 1, I went to that store but I will never return. What a disappointment in service, starting with that Manager lady called Edith because I found out her name, what a lady who is so rude and arrogant with everyone and what bad service they provide in that store where everything was very dirty. I can't imagine the food. It's disgusting. I don't recommend it at all. I will never return to that place.
Atmosphere: 4
Will S
They need to hire more people or fire the lazy ones because this place will have you waiting 2 quarter hours for 1 quarter pounder.smdh
I was really disappointed with my experience here. The first time I got my order, I waited in an extremely long line, only for my food to still be cold when I finally received it. On top of that, my fries were redropped, making them hard on the outside. I called the manager, Lisa, the GM, and she assured me that they would remake my order.
When I went back, they still got it wrong. I specifically asked for no onions, yet they added onions. There was no tomato or pickle, even though I had asked for extra pickles. Meanwhile, the employees were playing around at the window instead of focusing on getting orders right. Overall, a frustrating experience, and I won’t be coming back.
Erika Dreyfus
The are extremely rude and mean. So is their employees. Do not 🚫 come to this location
Atmosphere: 1
Food: 1
Service: 1
beautyofroyalty
The manger was so Rude and bacon is not even a Bacon. She also forgot to put my bacon inside my bag I had to go back in to get it . I WILL NEVER VISIT
Atmosphere: 1
Food: 1
Service: 1
Christopher Ross
Curbside service and drive-thru have inconsistent times. Some days are very slow and other days very fast. If you come in a rush hour, it will likely take more than 5 minutes to get your food in the drive thru. If you ordered curbside and it's during a rush, expect to wait 10-20 mins. Not bashing the order takers and team members who deliver curbside because they tend to be friendly and polite. I have had a few orders where items were missing, and it was quite frustrating. What needs to be done is management needs to control the flow of orders, get everyone properly trained on how to be ready for rushes, and potentially hire more people. This seems to be either a staffing and labor issue or team members are overwhelmed and not properly prepped. I have run a restaurant before and I know how difficult rushes can be. So please work on this and don't take my criticism as "hating." The effort needs to come from the GM down to make rushes go smoothly.
Atmosphere: 3
Food: 4
Service: 2
Shirley Neuman
15 minutes before someone finally started taking orders at the register
Went through drive through and ordered a chicken sandwich. It was literally not cooked all the way. Called, and she told me to bring the bag back for a replacement……. Girl give me a refund ew
Food: 1
Service: 1
Very polite staff. All of the food was correct.
Atmosphere: 4
Food: 5
Service: 5
Poor service. Long wait for food for service and food. Had chicken wrap. It was good. Crowded and noisy. An alarm went off and it was a long while before they turned it off. Very annoying!
Atmosphere: 2
Food: 3
Service: 1
Employee named Christian is extremely rude I heard him cursing and on his phone
Atmosphere: 1
Food: 1
Service: 1
It was 1 drink...a simple enough order. After the long wait the line was much too long to go back around for what I actually ordered. Time is money and with the increase in price I should drink more water anyway.
Went through the drive through and the order taker was really nice. Then went to second window and the female , who had her badge covered was rude and had an attitude. Will not be footnote to this location and it's 2 minutes from my home.
Atmosphere: 1
Food: 1
Service: 1
Don’t eat this poison!!
Atmosphere: 1
Food: 1
Service: 5
Terrible service, place is a joke with unqualified people working there and homeless people everywhere inside stinking up the place
Atmosphere: 1
Food: 1
Service: 1
Today, March 1, I went to that store but I will never return. What a disappointment in service, starting with that Manager lady called Edith because I found out her name, what a lady who is so rude and arrogant with everyone and what bad service they provide in that store where everything was very dirty. I can't imagine the food. It's disgusting. I don't recommend it at all. I will never return to that place.
Atmosphere: 4
They need to hire more people or fire the lazy ones because this place will have you waiting 2 quarter hours for 1 quarter pounder.smdh
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was really disappointed with my experience here. The first time I got my order, I waited in an extremely long line, only for my food to still be cold when I finally received it. On top of that, my fries were redropped, making them hard on the outside. I called the manager, Lisa, the GM, and she assured me that they would remake my order.
When I went back, they still got it wrong. I specifically asked for no onions, yet they added onions. There was no tomato or pickle, even though I had asked for extra pickles. Meanwhile, the employees were playing around at the window instead of focusing on getting orders right. Overall, a frustrating experience, and I won’t be coming back.
The are extremely rude and mean. So is their employees. Do not 🚫 come to this location
Atmosphere: 1
Food: 1
Service: 1
The manger was so Rude and bacon is not even a Bacon. She also forgot to put my bacon inside my bag I had to go back in to get it . I WILL NEVER VISIT
Atmosphere: 1
Food: 1
Service: 1
Curbside service and drive-thru have inconsistent times. Some days are very slow and other days very fast. If you come in a rush hour, it will likely take more than 5 minutes to get your food in the drive thru. If you ordered curbside and it's during a rush, expect to wait 10-20 mins. Not bashing the order takers and team members who deliver curbside because they tend to be friendly and polite. I have had a few orders where items were missing, and it was quite frustrating. What needs to be done is management needs to control the flow of orders, get everyone properly trained on how to be ready for rushes, and potentially hire more people. This seems to be either a staffing and labor issue or team members are overwhelmed and not properly prepped. I have run a restaurant before and I know how difficult rushes can be. So please work on this and don't take my criticism as "hating." The effort needs to come from the GM down to make rushes go smoothly.
Atmosphere: 3
Food: 4
Service: 2
15 minutes before someone finally started taking orders at the register
Atmosphere: 2
Service: 2
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