Panda Express
2654 W Horizon Ridge Pkwy B10, Henderson
(702) 897-6199
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2654 W Horizon Ridge Pkwy B10, Henderson
(702) 897-6199
I went early morning right when it opened and spend over 40$ on burnt food ! Horrible experience and food is trash
Atmosphere: 1
Food: 1
Service: 1
Ordered a cub meal for my child. When we opened the box, we only had 2.5 pieces of entree. I understand they only give you a whopping 4 pieces for the kids meal. But 2.5 is....not a meal. So I asked if we could get one more piece. Because it was my kid's lunch. The young lady behind the counter had a pretty big problem with giving me one piece. The food was exactly what we expect Panda to be. But don't expect to be served and treated like a human and definitely don't order the cub meal! You only get four pieces!....if you're lucky. 02/07/2025 @ 2-3pm the other employees were kind. Maybe she was having a bad day. Don't let that keep you from doing your job properly ladies!
Atmosphere: 4
Food: 4
Service: 2
This incident happen around 1/6/2025
I have experience issues with this location before but this
was the last straw. Last Wednesday, I ordered 2 meals and
an appetizer thru the App and picked it up on my way home,
One of the containers was completely empty. Don't these
people check !! 1 called and no one answered. I went to the
website to complain and as expected heard nothing from
them. I'm done with Panda,.
Finally heard from Panda's complaint department after 3
weeks. They had the nerve to ask me if an EMPTY container
meant there was nothing in it. Don't insult my intelligence!!
Service: 1
I have a bad experience with this Hispanic lady with eye glasses , I’m asking for a spoon , she always no to me , but the other server always gave me a spoon , and she gave she slam it on my tray . Giving me attitude that I don’t deserve a spoon. I’m still giving 4 stars for everyone.
Atmosphere: 4
Food: 5
Service: 4
They were really greedy with the portions not even in north las vegas they do this wouldn't suggest this panda
Atmosphere: 2
Food: 2
Service: 2
Had the most disgusting meal of my life (Burbon Chicken) at this Panda Express. Tasted like orange chicken stuffed in a used gym sock and left in the sun for a week. Got it because the person working behind the counter said it was "the best thing we have going right now" (they are just told to say that nonsense by corporate, it's not a genuine recommendation). Was denied a refund by Panda Express. Reached out to PE customer service, never heard back.
Atmosphere: 2
Food: 1
Service: 3
Leaving this review because of the customer service that the two workers who helped serve my boyfriend and I had! From the moment we walked in the gentleman who was serving the food greeted us with a smile on his face. He had the BEST attitude and once he departed us to the cashier, she also had a great smile and attitude. Both deserve a raise or promotion. Whichever one! We did not get their names, but we were there 10/12/2024 at 4:50 PM! It’s hard to find places that leave you with a positive interaction!
Atmosphere: 5
Food: 5
Service: 5
Comfy seating, hot and fresh food. What more can you ask for out of Panda E!
The super greens are fire! Skip the rice and noodles and get the super greens.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Ordered online the night before, when I arrived my order wasn't ready on time. Waited almost 20 minutes. But they did try to make it right, by offering me additional items at no cost to me.
Food was good and also hot.
Atmosphere: 5
Food: 5
Service: 5
Horizon and eastern location staff is fast and friendly. It’s near our house and our family loves Panda. Family meal is an amazing deal.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The service was amazing! I came with my large family and needed help knowing how much to get, the employees were so helpful to get the most for the price. They checked on us multiple times to make sure we were taken care of and how the food was.
Atmosphere: 5
Food: 5
Service: 5
Staff is awesome and food is fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Clean, good area and amazing staff. Extra cudos to
Atmosphere: 5
Food: 5
Service: 5
Stevie is such a nice lady and deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Thank you Kalpit customer service was 10/10 customer service was out of this world extremely helpful knowledgeable and kind. Will be back to this Panda just based off of that experience but the food is excellent and facility was very clean !
Atmosphere: 5
Food: 5
Service: 5
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