Ordered a large pizza and it was more like a medium. This was the worst pizza I've ever had. The crust was so thin (ordered hand tossed) and hard. Hardly any sauce and there was onion on it which I didn't order. This was so disgusting I threw it away. This location on Eastern Avenue should be ashamed for putting out a substandard product. A frozen pizza is better than this.
Food: 1
Service: 2
No Subscriber
Very Rude Old Lady that works night shift her attitude sucks
Literally the worst service I have ever received from any customer service/food spot in my life. Waited over 10 mins with no acknowledgement, even as I called out to see if maybe they just didn’t realize I was there. After some time, my food comes out and I ask the employee if she had heard me calling. She was the rudest person and completely unapologetic. When I asked for a manager, she said she was the manager. I asked for her name for my documentation and she looked me dead in the eye and walked away not saying another word. I can’t believe they actually pay her to work there, I wouldn’t hire someone with that kind of customer service if she was the last person on earth. Lastly, there was a kid hanging out in the back. That doesn’t seem very sanitary and the kid doesn’t seem like she should’ve been there. I’ll never go back to this place and urge you to stay away.EDIT: Changing my review to 3 stars after I had the most wonderful, professional chat with the District Manager. She showed true care for her customers and a genuine interest in making her Pizza Hut locations offer better service for everyone. If anybody does have issues with this location, I urge you to reach out and get it resolved as well.
Atmosphere: 3
Food: 5
Service: 3
Suanne Demo
Delivered on time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Pizza
Precious Gems
Food is disgusting, stale and tasteless. Don't order from here unless you wanna get food poisoning.
Food: 1
Kristin Clark
Pre-placed an order for a pickup at 4:30pm. Upon arrival many other customers were yelling and upset as they had been waiting for their pickup orders for 1-3 hours! I go up to counter and they cannot find my order. I show them the confirmation emails and that it is the right location. Takes roughly 25 min to locate my order. Once they do, it takes another 35 min for my order to be ready. At this point it’s past an hour over my original pickup time. Get home and the food is not great. My kids personal pizzas are swimming in oil. The large pizza is missing toppings. And the cinnamon sticks are raw in the middle.The way I saw them “handling” the other customers was terrible as well. Telling them it’s not their problem, if they want to cancel they have to do it via their bank etc.
Atmosphere: 1
Food: 1
Service: 1
Steve Facer
Never will I order from this location again. I ordered my food, received a message that was food was out for delivery and it didn't show up for over 45 minutes. I ask the delivery driver why it took so long and he shrugged his shoulder and told me it is what it is. Food was cold and good luck trying to get anybody on the phone. Horrible customer service. Regret giving this horrible driver a 5 dollar tip.Edit, I've been on hold for over 10 minutes with nothing. When you call the main number, it calls some place that isn't at the store. What an absolute joke this store is. How is the company allowing this site to stay open with all of these complaints??
Atmosphere: 1
Food: 1
Service: 1
Kieran Czyzniejewski
Pizza was decently priced, but also pretty dry and
Atmosphere: 3
Food: 3
Service: 3
Nicole Lee
I was looking forward to a comforting meal, but what I received was far from it. The pizza was extremely dry, as if it had been sitting out for hours. The crust, which I usually enjoy, was hard and lacked the usual softness and chewiness you'd expect from a freshly baked pizza. But the most disappointing aspect was the cheese – it was overcooked to the point of being rubbery and had lost all its delightful, gooey texture. This was not the quality I expected from a well-known chain like Pizza Hut.
Im very disappointed with this pizza hut for it being in henderson it should be
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Meat Lovers Pizza
Christina D.
Bad customer service! Told us twice we couldn't change to delivery (Mama og picked up food after 30 minutes of trying to change it because we were on hold for SO LONG. Our pizza is on straight cardboard, no cover under the pizza (photo) NEVER EATING PIZZA HUT AGAIN!!!
Nikki T.
The worst location I've encountered after order pizza on 3 different occasions. I order extra cheese there's still barely any cheese I order pan pizza and the sauce is overwhelming as if I asked for extra sauce. Ratio are just way to off for me to spend money on food that's probably the easiest to make.
Las Vegas
Please don't ever remove the pan super Supreme,
Joshua Dales
Good food and customer service. I got stabbed there but I'll definitely go again
Ordered a large pizza and it was more like a medium. This was the worst pizza I've ever had. The crust was so thin (ordered hand tossed) and hard. Hardly any sauce and there was onion on it which I didn't order. This was so disgusting I threw it away. This location on Eastern Avenue should be ashamed for putting out a substandard product. A frozen pizza is better than this.
Food: 1
Service: 2
Very Rude Old Lady that works night shift her attitude sucks
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Wings, Meat Lovers Pizza, Pizza
Literally the worst service I have ever received from any customer service/food spot in my life. Waited over 10 mins with no acknowledgement, even as I called out to see if maybe they just didn’t realize I was there. After some time, my food comes out and I ask the employee if she had heard me calling. She was the rudest person and completely unapologetic. When I asked for a manager, she said she was the manager. I asked for her name for my documentation and she looked me dead in the eye and walked away not saying another word. I can’t believe they actually pay her to work there, I wouldn’t hire someone with that kind of customer service if she was the last person on earth. Lastly, there was a kid hanging out in the back. That doesn’t seem very sanitary and the kid doesn’t seem like she should’ve been there. I’ll never go back to this place and urge you to stay away.EDIT: Changing my review to 3 stars after I had the most wonderful, professional chat with the District Manager. She showed true care for her customers and a genuine interest in making her Pizza Hut locations offer better service for everyone. If anybody does have issues with this location, I urge you to reach out and get it resolved as well.
Atmosphere: 3
Food: 5
Service: 3
Delivered on time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Pizza
Food is disgusting, stale and tasteless. Don't order from here unless you wanna get food poisoning.
Food: 1
Pre-placed an order for a pickup at 4:30pm. Upon arrival many other customers were yelling and upset as they had been waiting for their pickup orders for 1-3 hours! I go up to counter and they cannot find my order. I show them the confirmation emails and that it is the right location. Takes roughly 25 min to locate my order. Once they do, it takes another 35 min for my order to be ready. At this point it’s past an hour over my original pickup time. Get home and the food is not great. My kids personal pizzas are swimming in oil. The large pizza is missing toppings. And the cinnamon sticks are raw in the middle.The way I saw them “handling” the other customers was terrible as well. Telling them it’s not their problem, if they want to cancel they have to do it via their bank etc.
Atmosphere: 1
Food: 1
Service: 1
Never will I order from this location again. I ordered my food, received a message that was food was out for delivery and it didn't show up for over 45 minutes. I ask the delivery driver why it took so long and he shrugged his shoulder and told me it is what it is. Food was cold and good luck trying to get anybody on the phone. Horrible customer service. Regret giving this horrible driver a 5 dollar tip.Edit, I've been on hold for over 10 minutes with nothing. When you call the main number, it calls some place that isn't at the store. What an absolute joke this store is. How is the company allowing this site to stay open with all of these complaints??
Atmosphere: 1
Food: 1
Service: 1
Pizza was decently priced, but also pretty dry and
Atmosphere: 3
Food: 3
Service: 3
I was looking forward to a comforting meal, but what I received was far from it. The pizza was extremely dry, as if it had been sitting out for hours. The crust, which I usually enjoy, was hard and lacked the usual softness and chewiness you'd expect from a freshly baked pizza. But the most disappointing aspect was the cheese – it was overcooked to the point of being rubbery and had lost all its delightful, gooey texture. This was not the quality I expected from a well-known chain like Pizza Hut.
Atmosphere: 1
Food: 1
Service: 1
Food was good excellent
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Im very disappointed with this pizza hut for it being in henderson it should be
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Meat Lovers Pizza
Bad customer service! Told us twice we couldn't change to delivery (Mama og picked up food after 30 minutes of trying to change it because we were on hold for SO LONG. Our pizza is on straight cardboard, no cover under the pizza (photo) NEVER EATING PIZZA HUT AGAIN!!!
The worst location I've encountered after order pizza on 3 different occasions. I order extra cheese there's still barely any cheese I order pan pizza and the sauce is overwhelming as if I asked for extra sauce. Ratio are just way to off for me to spend money on food that's probably the easiest to make.
Please don't ever remove the pan super Supreme,
Good food and customer service. I got stabbed there but I'll definitely go again