Roberto's Taco Shop

The food and service at Roberto's is always excellent.

Atmosphere: 5

Food: 5

Service: 5

Our go to for Mexican food as It's always excellent. The service is always great and the quality is above the rest.

Atmosphere: 5

Food: 5

Service: 5

Clean dining area and kitchen. The food didn't seem as fried or crunchy as I remember though. The chimichanga use to be very crunchy and fried, but I had a light crisp and a soft tortilla the most recent time, and was disappointed. Also, the chicken was different and not authentic. It tasted like it came out of a can

Atmosphere: 5

Food: 4

Service: 5

W Horizon Rodge Location.

Just an honest review. It’s fine. Maybe it would be better if it was eaten at location and carry out. We arrived 10 minutes before the pickup time I was given. And we live 5 minutes from the restaurant.

Got the 2 X Cheese enchiladas. Cheese wasn’t melted at all. Enchilada sauce tasted canned, like a store bought sauce which isn’t a huge deal, but it left a sour after taste.

Rolled Tacos- Dry. They were crispy, but dry on the inside. The unmelted cheese and semi warm guacamole didn’t help much either.

Carne Asada fries. These were good. Soggy, likely from the pickup time I was given being way off. It flavor was there and Carne Asada was a good texture.

Chimichanga w/ rice and beans- this was a good one but can’t go wrong with a fried burrito!

Moral- if you’re gonna get takeout, order it there and then take it to go. Don’t order online because in my experience, the pickup time was not correct and the food sat way longer than it needed to and got cold which drastically changed the flavor and ability to enjoy most of the food. Or eat at location. Best fir a lunch spot, or a pop in.

Atmosphere: 4

Food: 3

Service: 4

Local Mexican restaurant. It's not fancy, but foods are great. And open 24 hours👌🥳😍

Atmosphere: 4

Food: 5

Service: 5

Always good 24/7

Atmosphere: 5

Food: 5

Service: 5

I love Roberto's in Henderson! We live in Arizona and every time we go into Las Vegas for anything, we stop at Roberto's. Their food is always delicious! I get the Carnitas Super Nachos (No Cotija Cheese 🤢)... delicious!! My husband loves the Al Pastor or Carne Asada fries. We've had several items on the menu and everything has been outstanding!
Aside from the food being so good, everyone that works here is nice, courteous and professional. To top it off, the place is immaculately clean! I have never seen anything dirty here. The bathrooms, floors, tables, everything is super clean and it always smells clean.
You cannot go wrong here. If you want amazing Mexican food, great service and a clean place to eat... THIS IS THE PLACE!! My family and I love it!

Atmosphere: 5

Food: 5

Service: 5

I've been to a few Roberto's Taco Shops and I have mostly enjoyed the food. I stopped at the Horizon Ridge location for lunch when driving through Henderson. I ordered the #1 combo - cheese enchilada and beef taco. The taco shell was in pieces, but I managed with a fork and knife. It was the enchilada that was of poor quality - the cheese inside the enchilada was not melted. It was just grated, cold yellow cheese. As my Spanish language skills are pretty non-existent, as was the English language skills of the cashier I tried to communicate the problem to, I left completely dissatisfied.

I sent an email and photos to the franchisor and Isabel Guerra replied to my email. She offered me a refund or replacement meal, but I had to drive 55 miles to get the refund or replacement meal. I asked Isabel to either mail me the refund or make arrangements at a location close to me and she declined. She actually refused and expected me to drive 55 miles for a $12.35 refund. The biggest shocker for me was Isabel explaining in her email that their cheese doesn't melt - it just gets soft! What? In an enchilada? Given this poor, actually terrible, approach to customer 'service', I will not go back to Roberto's. Doesn't matter to a customer if the store is a corporate or franchisee, the franchisor is the one that suffers. No more Roberto's for me due to the careless handing of a customer complaint, which I tried to get them to make right before posting online about my experience.

Atmosphere: 1

Food: 1

Service: 1

Always good. So consistent. Nice to know exactly what your getting

Atmosphere: 5

Food: 5

Service: 5

Great breakfast burrito

Food is good and fast

Atmosphere: 4

Food: 4

Service: 4

Excellent food, service and cleanliness

Atmosphere: 5

Food: 5

Service: 5

Always great food

Good portion of food clean place

Atmosphere: 5

Food: 5

Service: 5

Great. Breakfast. Burritos.

Atmosphere: 3

Food: 5

Service: 4