Shake Shack Henderson

The food is great, gluten free bun even, but the thing that stood out the most was Caleb, and I hope I spelled his name right. He was very helpful, better than most waiters ive encountered. He was constantly cleaning up and checking on everyone. Its hard to find good work ethics these days, but he definetly should get a raise. Will definetely come back here again and recommend to others.

Atmosphere: 5

Food: 5

Service: 5

Food I had were hotdog and water. The service and atmosphere were fast, efficient and incredible.

Atmosphere: 5

Food: 5

Service: 5

Great place.

Atmosphere: 5

Food: 5

Service: 5

Too expensive for what you get

Atmosphere: 1

Food: 1

Service: 1

The food is awesome if they can get it right. You can’t talk to someone to order so you spend a lot of time making it right on the screen and paying a lot of money for it only to have the staff not care what you asked for and just give you what they want to give you. My order was given to me wrong, missing a second patty that I paid for and the fries were old, reheated and the scraps at the bottom.

Do better. Also, I tried calling but the managers phone just goes to voicemail with a promise to call back within 24 hours. 24?? I have a life and I can’t wait around for a call. For the prices you charge, someone should verify an order before giving it out and answer the phone when you call. Maybe invest in an order taker as well.

Atmosphere: 5

Food: 3

Service: 1

fine, dandy, excellent burgers, i had a mushroom burger that was damn fine, a custom made burger with an odd assortment of toppings that was a treat. the hot dog was a standout for me. then there is the chili, I'm sure many love it, i found it over processed and didn't enjoy the flavor but to each thier own, it doesn't mean i wont be back, it means i won't order chili there again.

Food: 5

Service: 5

Every Time I go to shake shack.It is great food is hot.I love the experience.Good people are great.Thank you shake shack

Atmosphere: 5

Food: 5

Service: 5

I thought the burgers would be bigger, but otherwise the food is delicious!

I love shake shack. They have the best burgers in my opinion. But their prices are outrageous. Especially when you consider you have to order yourself at a kiosk and it's pretty much fast food. Different style burger, but In-N-Out can do it for half the price.

Atmosphere: 4

Food: 5

Service: 3

The food quality here is great but we spent 40+ for two burgers, one fry, one hot dog, and two drinks and we were hungry when we left. I got a double meat burger but the patties are thin and not very filling.

Atmosphere: 4

Food: 5

Service: 4

good burger joint

Atmosphere: 5

Food: 5

Service: 5

We believe Shake Shack has the very best hamburgers around, even if they are on the expensive side for a fast-food restaurant. The restaurant is always maintained in an orderly way and most of the time, easy to find a place to sit and enjoy your meal. The staff members are always very friendly and cheerful, with special kudos today going out to Sean, you made our visit a bit more special. There are both indoor and outdoor dining areas. The only complaint we have is about the ecological design of the chairs and benches within the restaurant. The restaurant uses very firm and uncomfortable surfaces (chairs, tables) that are not ergonomically designed. The purpose, to make sitting for any length of time undesirable and limit the amount of time customers spend in the restaurant. So, if you are looking for a restaurant with more typical biophilic elements, Shake Shack is not your restaurant, order you meal-to-go instead.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fries, Shake Shack, Shackburger

Food was way high priced.could have went to in n out twice for a family of three

Atmosphere: 5

Food: 3

Service: 5

Only had a chocolate shake but it was great. Need a larger size.

Atmosphere: 5

Food: 5

Service: 5

Out of town, never had one. Very decent burger. I just like human interaction, that's a little missing especially for newbies. I like to be able to ask questions. It's still a good place to go.

Atmosphere: 4

Food: 4

Service: 4