Came by yesterday at 4:20ish and nearly got whiplash from the sass on the barista at the drive thru window. We admittedly had a messy order. We accept accountability for that. We told him sorry the first time he said please order at the box next time. He continued to scold us again though and said "we're not gonna do this next time, right?" after he handed us the additional drink we added. We tipped on the drink and asked for an additional water as well since we couldn't get it out quick enough when we added our drink, and he then went off on us like we were kindergarteners. He could have just told us to rejoin the line again or come inside at any point, as we had politely asked if it was possible to add the drink to begin with. Instead he chose to unleash his bad mood and talk to us like we'd committed a crime. The tone was wild for the lack of seriousness in the issue. Just tell people to go back around if it's their mess up, we would've understood! We aren't Karen's and understand when requests can't be fulfilled. Service workers deserve respect and it's what we gave by ASKING for a courtesy, fully understanding the answer could be no. That wasn't reciprocated and there was zero excuse for that.
Jay Carter
I tried to give them a chance after waiting 20 minutes behind 1 car but they suck
Atmosphere: 1
Food: 1
Service: 1
Abby Felix
I’ve came here for years and it bothers me that they’ve gone down hill. They charge more for extras (for example; extra caramel drizzle) and there’s been multiple times I’ve driven off without my extra caramel. Insane to me that years ago when Starbucks didn’t charge for it they actually got my order right and now that I’m paying for it, I don’t get what I’m asking for. I hate to be that person as well that comes back when it’s busy and asks you to remake an order when I know you guys don’t have the time and neither do I. I wish you guys would just make what people ask for. Or when you do give me extra caramel it’s like a tiny miniature line ugh
Summer Blair Tapar
the cake pop has cured my severe deadly illness. thank you produce more and you will create sals
Vegetarian options: no vegetarian cake pop. we should create vegetarian cake pops made out of vegetarian and normal cake pop recipes.
Dietary restrictions: removed sweet tooth. created a black hole of multiple sweet tooths. they are not my teeth. hlep
Parking: the parking was amazing. did not know that there were lines on the ground to show I should park there. I usually parked on the roof but was seen and had to evacuate Jupiter
Kid-friendliness: very frendly.
Wheelchair accessibility: my wheelchair is free.
Atmosphere: 5
Food: 3
Service: 4
Torie Felton
Short wait time, pretty clean sitting area. One of the better locations for convenience and consistency.
Atmosphere: 4
Food: 4
Service: 4
Isla Daichi
If I could rate this a 0 I would. This Starbucks location is very unprofessional and very rude. Also the coffee is not hitting the same like other locations. The management team is very rude as well
Atmosphere: 1
Food: 1
Service: 1
Cel Este
Can't be buying this daily if I want to retire in a few years, but it's always good for a treat.
Ale Borja
It is impressive how this store gets so many orders wrong. This is a quality control issue. I go to this location since it’s close by but honestly I get better service and correct drinks at the Albertsons Starbucks down the street. I have to go in and ask for a remake or refund on simple drinks like iced tea lemonade much too often.
Atmosphere: 3
Food: 3
Service: 1
Michael Dunbar
Quick and easy
Atmosphere: 5
Food: 5
Service: 5
Jhanz Halog
Dirty places people working rude even trash full all the time also people not working their to clean all the trash very disgusting health department more better to visit this dirty place ?
I have been coming to this Starbucks location for years and I’ve crossed paths with many of the workers. One stood out to me though, her name is Valerie. She was so sweet and kind to me when I placed my order. She had the biggest smile on her face and I’ve never experience better customer service than I have with her. What stood out the most was her attention to detail and the care she put into making my drink. The latte was perfectly crafted, with just the right balance of flavors. Valerie carefully handed me my drink during the morning rush hours despite all of the chaos. I will continue to frequent this location since I know that it is of quality.
Atmosphere: 5
Food: 5
Service: 5
Disppointed
So I put all the reviews on here and everyone seems to love this place but they are extremely slow it's probably taking me almost 45 minutes just to get to the window with a total of four cars in front of me little ridiculous
Atmosphere: 1
Food: 5
Service: 3
Stewart Webb
Great food, coffee ( of course ) and atmosphere.
The people here are always energetic and super nice. Shoutout to Dani and the rest of the team at this location! Definitely a great spot in Henderson.
Atmosphere: 5
Food: 5
Service: 5
Jeson Hoskins
I have to say in a world of inflation, shrink-flation and everyone starting to actually cut back, customer service and quality of product reign supreme. While there are probably too many Starbucks in the area I highly recommend this location. They get my drink correct every time (not overly complicated I like the cold brew and sometimes treat myself with the salted caramel foam on top, just the foam bc I want to drink my coffee with a nice extra foam here or there, no extra cream so that it's not only less calories but more refreshing.) I've been helped by different people at this location and this still manage to get it right every time. If you are looking for Starbucks in the area, this is your location! (plus they have a big public use space, when others in the areas shrank theirs)
Came by yesterday at 4:20ish and nearly got whiplash from the sass on the barista at the drive thru window. We admittedly had a messy order. We accept accountability for that. We told him sorry the first time he said please order at the box next time. He continued to scold us again though and said "we're not gonna do this next time, right?" after he handed us the additional drink we added. We tipped on the drink and asked for an additional water as well since we couldn't get it out quick enough when we added our drink, and he then went off on us like we were kindergarteners. He could have just told us to rejoin the line again or come inside at any point, as we had politely asked if it was possible to add the drink to begin with. Instead he chose to unleash his bad mood and talk to us like we'd committed a crime. The tone was wild for the lack of seriousness in the issue. Just tell people to go back around if it's their mess up, we would've understood! We aren't Karen's and understand when requests can't be fulfilled. Service workers deserve respect and it's what we gave by ASKING for a courtesy, fully understanding the answer could be no. That wasn't reciprocated and there was zero excuse for that.
I tried to give them a chance after waiting 20 minutes behind 1 car but they suck
Atmosphere: 1
Food: 1
Service: 1
I’ve came here for years and it bothers me that they’ve gone down hill. They charge more for extras (for example; extra caramel drizzle) and there’s been multiple times I’ve driven off without my extra caramel. Insane to me that years ago when Starbucks didn’t charge for it they actually got my order right and now that I’m paying for it, I don’t get what I’m asking for. I hate to be that person as well that comes back when it’s busy and asks you to remake an order when I know you guys don’t have the time and neither do I. I wish you guys would just make what people ask for. Or when you do give me extra caramel it’s like a tiny miniature line ugh
the cake pop has cured my severe deadly illness. thank you produce more and you will create sals
Vegetarian options: no vegetarian cake pop. we should create vegetarian cake pops made out of vegetarian and normal cake pop recipes.
Dietary restrictions: removed sweet tooth. created a black hole of multiple sweet tooths. they are not my teeth. hlep
Parking: the parking was amazing. did not know that there were lines on the ground to show I should park there. I usually parked on the roof but was seen and had to evacuate Jupiter
Kid-friendliness: very frendly.
Wheelchair accessibility: my wheelchair is free.
Atmosphere: 5
Food: 3
Service: 4
Short wait time, pretty clean sitting area. One of the better locations for convenience and consistency.
Atmosphere: 4
Food: 4
Service: 4
If I could rate this a 0 I would. This Starbucks location is very unprofessional and very rude. Also the coffee is not hitting the same like other locations. The management team is very rude as well
Atmosphere: 1
Food: 1
Service: 1
Can't be buying this daily if I want to retire in a few years, but it's always good for a treat.
It is impressive how this store gets so many orders wrong. This is a quality control issue. I go to this location since it’s close by but honestly I get better service and correct drinks at the Albertsons Starbucks down the street. I have to go in and ask for a remake or refund on simple drinks like iced tea lemonade much too often.
Atmosphere: 3
Food: 3
Service: 1
Quick and easy
Atmosphere: 5
Food: 5
Service: 5
Dirty places people working rude even trash full all the time also people not working their to clean all the trash very disgusting health department more better to visit this dirty place ?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Coffee was acceptable.
Atmosphere: 5
Food: 4
Service: 5
I have been coming to this Starbucks location for years and I’ve crossed paths with many of the workers. One stood out to me though, her name is Valerie. She was so sweet and kind to me when I placed my order. She had the biggest smile on her face and I’ve never experience better customer service than I have with her. What stood out the most was her attention to detail and the care she put into making my drink. The latte was perfectly crafted, with just the right balance of flavors. Valerie carefully handed me my drink during the morning rush hours despite all of the chaos. I will continue to frequent this location since I know that it is of quality.
Atmosphere: 5
Food: 5
Service: 5
So I put all the reviews on here and everyone seems to love this place but they are extremely slow it's probably taking me almost 45 minutes just to get to the window with a total of four cars in front of me little ridiculous
Atmosphere: 1
Food: 5
Service: 3
Great food, coffee ( of course ) and atmosphere.
The people here are always energetic and super nice.
Shoutout to Dani and the rest of the team at this location! Definitely a great spot in Henderson.
Atmosphere: 5
Food: 5
Service: 5
I have to say in a world of inflation, shrink-flation and everyone starting to actually cut back, customer service and quality of product reign supreme. While there are probably too many Starbucks in the area I highly recommend this location. They get my drink correct every time (not overly complicated I like the cold brew and sometimes treat myself with the salted caramel foam on top, just the foam bc I want to drink my coffee with a nice extra foam here or there, no extra cream so that it's not only less calories but more refreshing.) I've been helped by different people at this location and this still manage to get it right every time. If you are looking for Starbucks in the area, this is your location! (plus they have a big public use space, when others in the areas shrank theirs)
Atmosphere: 5
Food: 5
Service: 5
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