Their food is really good, and very fairly priced if you're able to eat a lot lol my only complaint is, it could get a little loud at times. Other than that, it was a really good experience!!!
Atmosphere: 4
Food: 5
Service: 5
John Smith
It took a long time for the server to come over to the table so we could place an order, I think there was only one server for a while. After we ordered she returned and only gave us one napkin each so we asked for napkins and drinks and water and then she didn't come back for a long time again. We ended up having to make requests to the bus girl who was very nice..... the biggest problem is while the customers waites the servers and the other employees were by the front register chit-chatting and then after that they all stayed at a table in the back and we're eating while all the customers waited for their service and their food. We think that Mr Kim's Korean BBQ is much better... the service is better and the food is better but I give it three stars because it was okay.
Atmosphere: 1
Food: 3
Service: 1
Kevin Souch
We have been here 4 times in the past and it was very very good. This time wow the polar opposite the food quality has diminished the condiments came in small little plastic shooter cups and enough for maybe 1 person there was 3 of us. We couldn’t get extra tongs because the waiter told us there not washed yet. The waiter said the rice will take 20 mins. But the best one is the waiter told us we have to make sure we want the hot sauce because it’s expensive. We asked for simple things throughout the meal had to ask different waiters they kept forgetting. All of us were never asked for a refill on our pops. Food quality terrible service lacking. We found out this place changed hands since last time we ate here. Bathrooms disgusting restaurant floors dirty. Makes sense now why such a 360 in every way from great to terrible new owner.
Atmosphere: 1
Food: 1
Service: 1
DeyDey Ackhavong
We went there and eat just me and my wife and daughter we seen my parents there with 2 of my family members they had a total of 4 and we had a total of 3 they sat us close at separate tables and my mom was being generous and paid for all of us and they charged her over $50 gratitude we argue with them and told them we wasnt even together we sat at different tables the guy gave us attitude saying we came in as a big group and its the law we paid this was such a rip off even tho we explain it was suppose to be seperate bills we told him to bill us seperate he came back with receipt saying on the paper that we had a party of 7 when it was just us 3 and my mom's receipt was a saying it was a party of 7 which she only had 4 people these waiters are money hungry my mom just ended up paying buy we will never go eat here ever again there worker are thieves with smirks on there faces as we left and its christmas eve horrible people BEAWARE
Service: 1
Rayden Ackhavong
This was by far the worst dining experience we’ve ever had, and it completely ruined what was meant to be a Christmas gift from my daughter.
We had 7 people total dining, seated at separate tables, yet when the bill came we were shocked to see that the restaurant wrote down 14 people and added an extra $65 charge to our bill. Our total came out to $345, which my daughter paid as a Christmas gift for our family.
There was no explanation, no attempt to clarify, and no accountability when we questioned it. This was not only unfair, but extremely upsetting—especially since we had planned on leaving a generous tip.
Instead of feeling grateful, my daughter left in tears and I left feeling awful. Overcharging customers and inflating party size is unacceptable, dishonest, and unprofessional.
We will never return, and I strongly advise others to check their bill carefully before paying.
Atmosphere: 1
Food: 1
Service: 1
Jack He
First time being there because it’s close to my house. We like to gamble in next door Barley’s, so we passed it almost every day, for Curiosity, we decided to give it a try. Very disappointed: the bbq grill is very slow, we called the severs many many times, they all TRIED to fix it, but… Service is also very slow, no severs would voluntarily came to ask us if we needed anything, they packed at the rear of the restaurant chattering, we had to waive to them or asked loud to get their attention, but, food and beverages sent to our table like turtle delivered Food quality is so so, no better than we bbq in our backyard! We were half filled then didn’t be allowed to order anything because the restaurant only allowed eating time is 2 hours…
Atmosphere: 1
Food: 1
Service: 1
KD S (blacklisted23)
I had a table just for me. All throughout my dinner all i had was 1 piece of tiny napkin. I may not be a messy eater. But what if i was. That tiny napkin wouldnt do anything. My corncheese took forever because the servers actually forgot about it. I would understand if the place was super busy. The server saw my hand up couple of times and ignored it and passed it on the other server. At the end i was also waiting for the calamari, after waiting for a while i had told the server all i want is the strawberry icecream and the bill. Good thing the icecream came quick. Then the server had said while giggling “you still want the calamari?” Like bruh you know how you treated me walked off after paying and still tipped them. Couldve been a better tip if they gave a better service. But the servers didnt care. I wasnt being difficult just to disclose that
Atmosphere: 3
Food: 3
Service: 1
Patrice
Fist time there with family of 7 no kids, automatic gratuity. Shred with the hostess that it was our fist time and she do not tell the waiter and the waiter didn't ask. They took our order, it took a while and then when the food go there they brought everything and just put everything in no order in the table raw, pork, beef, and shrimp zero explanation, no confirmation of my food allergy that is in my app. It was crazy. I had to get up and ask a different waiter to get forks for the table. Very disappointing I share with waiter her apologized and tried to make it up he did better.
Lisa
When you upgrade your grilling to the premium they disappear and you don't get your value as you can only order a certain amount. When you go to order more and they don't show up and you order more to make sure they got you order in, they charge you for not eating it. They don't give you enough tongs so cross contamination is unavoidable.
Brian
Excellent menu and food. Staff was friendly but not as quick as we would like. Enjoyed atmosphere
Had the regular all you can eat. Great deal overall. When we got there there were only two people working and unfortunately took a bit too long to get anything. It was good that we ordered everything we wanted at once. Some meats were not that great, if you like really good meats you should consider the premium all you can eat.
Quinn
Took forever to get our food when the table next to us sat down after us and got everything much faster
Sasha Gardner
I have been here a few times before and it was a great experience with great staff, quick service, etc. Last night however was just terrible. The service was greatly lacking and it wasn't even busy. We asked for things multiple times such as another plate to eat off of for one of our friends, replacement of an obviously burning grill plate, utensils, and even water. Service was just terrible. We had a big party and gratuity was added to all of our checks with terrible service like that and came out to over $122 for the basic meal with 2 soft drinks and one soju. Worst money I've ever spent honestly, go elsewhere because this is not worth what you are about to spend. Also, their women's bathroom toilet wasn't working, it was full of waste and did not flush so I didn't even get to use the bathroom. Just overall not the experience I had in the past and I won't be back. Very disappointed.
Atmosphere: 3
Food: 3
Service: 1
makaya rivers
This place is great for family or young adults. Food is great and the deals are awesome. I don't have pictures because I eat the food so quick before I remember to take a picture.
Atmosphere: 5
Food: 5
Service: 5
Julio
Never disappoints! Have been going to Gen every time we visit a new city on vacation and every time is perfect as usual Have a family customer for life!
Their food is really good, and very fairly priced if you're able to eat a lot lol my only complaint is, it could get a little loud at times. Other than that, it was a really good experience!!!
Atmosphere: 4
Food: 5
Service: 5
It took a long time for the server to come over to the table so we could place an order, I think there was only one server for a while. After we ordered she returned and only gave us one napkin each so we asked for napkins and drinks and water and then she didn't come back for a long time again. We ended up having to make requests to the bus girl who was very nice..... the biggest problem is while the customers waites the servers and the other employees were by the front register chit-chatting and then after that they all stayed at a table in the back and we're eating while all the customers waited for their service and their food. We think that Mr Kim's Korean BBQ is much better... the service is better and the food is better but I give it three stars because it was okay.
Atmosphere: 1
Food: 3
Service: 1
We have been here 4 times in the past and it was very very good. This time wow the polar opposite the food quality has diminished the condiments came in small little plastic shooter cups and enough for maybe 1 person there was 3 of us. We couldn’t get extra tongs because the waiter told us there not washed yet. The waiter said the rice will take 20 mins. But the best one is the waiter told us we have to make sure we want the hot sauce because it’s expensive. We asked for simple things throughout the meal had to ask different waiters they kept forgetting. All of us were never asked for a refill on our pops. Food quality terrible service lacking. We found out this place changed hands since last time we ate here. Bathrooms disgusting restaurant floors dirty. Makes sense now why such a 360 in every way from great to terrible new owner.
Atmosphere: 1
Food: 1
Service: 1
We went there and eat just me and my wife and daughter we seen my parents there with 2 of my family members they had a total of 4 and we had a total of 3 they sat us close at separate tables and my mom was being generous and paid for all of us and they charged her over $50 gratitude we argue with them and told them we wasnt even together we sat at different tables the guy gave us attitude saying we came in as a big group and its the law we paid this was such a rip off even tho we explain it was suppose to be seperate bills we told him to bill us seperate he came back with receipt saying on the paper that we had a party of 7 when it was just us 3 and my mom's receipt was a saying it was a party of 7 which she only had 4 people these waiters are money hungry my mom just ended up paying buy we will never go eat here ever again there worker are thieves with smirks on there faces as we left and its christmas eve horrible people BEAWARE
Service: 1
This was by far the worst dining experience we’ve ever had, and it completely ruined what was meant to be a Christmas gift from my daughter.
We had 7 people total dining, seated at separate tables, yet when the bill came we were shocked to see that the restaurant wrote down 14 people and added an extra $65 charge to our bill. Our total came out to $345, which my daughter paid as a Christmas gift for our family.
There was no explanation, no attempt to clarify, and no accountability when we questioned it. This was not only unfair, but extremely upsetting—especially since we had planned on leaving a generous tip.
Instead of feeling grateful, my daughter left in tears and I left feeling awful. Overcharging customers and inflating party size is unacceptable, dishonest, and unprofessional.
We will never return, and I strongly advise others to check their bill carefully before paying.
Atmosphere: 1
Food: 1
Service: 1
First time being there because it’s close to my house. We like to gamble in next door Barley’s, so we passed it almost every day, for Curiosity, we decided to give it a try.
Very disappointed: the bbq grill is very slow, we called the severs many many times, they all TRIED to fix it, but…
Service is also very slow, no severs would voluntarily came to ask us if we needed anything, they packed at the rear of the restaurant chattering, we had to waive to them or asked loud to get their attention, but, food and beverages sent to our table like turtle delivered
Food quality is so so, no better than we bbq in our backyard!
We were half filled then didn’t be allowed to order anything because the restaurant only allowed eating time is 2 hours…
Atmosphere: 1
Food: 1
Service: 1
I had a table just for me. All throughout my dinner all i had was 1 piece of tiny napkin. I may not be a messy eater. But what if i was. That tiny napkin wouldnt do anything. My corncheese took forever because the servers actually forgot about it. I would understand if the place was super busy. The server saw my hand up couple of times and ignored it and passed it on the other server. At the end i was also waiting for the calamari, after waiting for a while i had told the server all i want is the strawberry icecream and the bill. Good thing the icecream came quick. Then the server had said while giggling “you still want the calamari?” Like bruh you know how you treated me walked off after paying and still tipped them. Couldve been a better tip if they gave a better service. But the servers didnt care. I wasnt being difficult just to disclose that
Atmosphere: 3
Food: 3
Service: 1
Fist time there with family of 7 no kids, automatic gratuity. Shred with the hostess that it was our fist time and she do not tell the waiter and the waiter didn't ask. They took our order, it took a while and then when the food go there they brought everything and just put everything in no order in the table raw, pork, beef, and shrimp zero explanation, no confirmation of my food allergy that is in my app. It was crazy. I had to get up and ask a different waiter to get forks for the table. Very disappointing I share with waiter her apologized and tried to make it up he did better.
When you upgrade your grilling to the premium they disappear and you don't get your value as you can only order a certain amount. When you go to order more and they don't show up and you order more to make sure they got you order in, they charge you for not eating it. They don't give you enough tongs so cross contamination is unavoidable.
Excellent menu and food. Staff was friendly but not as quick as we would like. Enjoyed atmosphere
Restaurantji Recommends
Had the regular all you can eat. Great deal overall. When we got there there were only two people working and unfortunately took a bit too long to get anything. It was good that we ordered everything we wanted at once. Some meats were not that great, if you like really good meats you should consider the premium all you can eat.
Took forever to get our food when the table next to us sat down after us and got everything much faster
I have been here a few times before and it was a great experience with great staff, quick service, etc. Last night however was just terrible. The service was greatly lacking and it wasn't even busy. We asked for things multiple times such as another plate to eat off of for one of our friends, replacement of an obviously burning grill plate, utensils, and even water. Service was just terrible. We had a big party and gratuity was added to all of our checks with terrible service like that and came out to over $122 for the basic meal with 2 soft drinks and one soju. Worst money I've ever spent honestly, go elsewhere because this is not worth what you are about to spend. Also, their women's bathroom toilet wasn't working, it was full of waste and did not flush so I didn't even get to use the bathroom. Just overall not the experience I had in the past and I won't be back. Very disappointed.
Atmosphere: 3
Food: 3
Service: 1
This place is great for family or young adults. Food is great and the deals are awesome. I don't have pictures because I eat the food so quick before I remember to take a picture.
Atmosphere: 5
Food: 5
Service: 5
Never disappoints! Have been going to Gen every time we visit a new city on vacation and every time is perfect as usual Have a family customer for life!
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