I will never buy onion rings here again, not the real thing.
Atmosphere: 4
Food: 2
Service: 3
John Ruiz
Was out late to drop of my wife for a late flight, treated myself to some BK. Forgot to order my drink when I placed the order on the app. Asked to pay for one when I arrived to pick up, staff was courteous enough to comp me the drink!
Atmosphere: 5
Food: 5
Service: 5
Rise and shine, Be yourself
This evening we wanted to order drive through. We put the order through, and we're told to proceed to the window for the pick up. The employee open the window and with the rud, disrespectful attitude announced that our order hasn't been done. He told me if I want to repeat the order. Of course I wasn't going to after how he treated us. They have 0 customer service and didn't care about sales.I will not ever buy anything from this company or recommend anyone
Atmosphere: 1
Food: 1
Service: 1
Mad Bitch
The woman working at noon today could not have been more unpleasant. Asking for extra napkins will cause her to accuse you of harassing her. The rude comment that people don’t know how to use the kiosk… excuse me miserable woman but you work there. It’s literally your job. What you are paid to do. If you can’t have any kindness go work somewhere out of the public’s eye. I feel sorry for people as miserable with life as you are. What a way to live. Won’t be back.
Atmosphere: 1
Food: 1
Service: 1
rlippincott
$10 for a whopper and small fries (no drink). Are you serious?Burger wasn’t even warm enough to melt the cheese.
Atmosphere: 2
Food: 2
Service: 3
Tony Gugliuzza
Drive through meal, first time in a long time. The whopper Jr burgers have changed and are super skimpy now no flavor like they used to taste. What’s happened to BK???Parking: No issues
Food: 1
Service: 5
Recommended dishes: Whopper Jr
G R S.
Well, the food was bad, but that's not a surprise. It's been a long time since I have eaten breakfast at BK and now I remember why. I'm sure they prepared it correctly, so this is more of a criticism to the floundering chefs at Restaurant Brands. My real complaint is that the soda machines weren't mixing correctly. I used the self-service one and both Diet Coke and Coke Zero had no sweetness. I had them pour me one from the drive-thru, and it had the same issue. This is the sign of a restaurant that just doesn't care. Those machines are expensive, and sodas are profitable, so it's asinine that they wouldn't keep tabs on that.
B Moscoso
The bad news is X day you go and the restaurant is close only drive
Atmosphere: 4
Food: 5
Service: 3
Amberlynn C.
mozzarella sticks were old and completely dry. The cheese was nonexistent. My dogs didn't even want to eat it. I got the spicy chicken sandwich and it tasted like a moth ball. My bf said day crew makes the food better than night crew. Really disappointing when the best thing about your meal is the soda
I had the new chicken. Nicely done and tasty. The staff was very friendly and nice.
Atmosphere: 5
Food: 5
Service: 5
lala rodriguez
Just a little pricey.
Debbie Barry
Alejandro was incredible with helping me with a special diet that I need right now. So patient and kind! Thank you for caring so much about individual. Customer needs! Our party of five all enjoyed our meal, but especially me, with his expertise and sensitivity.
Atmosphere: 5
Food: 5
Service: 5
Vanesssa Thomas
Their drive-through was not answering you could see there's workers inside and they don't close until midnight but yet 15 minutes till closing they're not even trying to come to the window or the intercom and I called the number at the
Service: 1
tamla middleton
Waited in drive thru for 15 min then I see workers coming out the back door to smoke and talk to a friend when the line is stretched out to the parking lot. Obviously customer service means nothing at the Eastern & Serene Burger King. I will say the young lady at the window was polite but had the wrong order at
I will never buy onion rings here again, not the real thing.
Atmosphere: 4
Food: 2
Service: 3
Was out late to drop of my wife for a late flight, treated myself to some BK. Forgot to order my drink when I placed the order on the app. Asked to pay for one when I arrived to pick up, staff was courteous enough to comp me the drink!
Atmosphere: 5
Food: 5
Service: 5
This evening we wanted to order drive through. We put the order through, and we're told to proceed to the window for the pick up. The employee open the window and with the rud, disrespectful attitude announced that our order hasn't been done. He told me if I want to repeat the order. Of course I wasn't going to after how he treated us. They have 0 customer service and didn't care about sales.I will not ever buy anything from this company or recommend anyone
Atmosphere: 1
Food: 1
Service: 1
The woman working at noon today could not have been more unpleasant. Asking for extra napkins will cause her to accuse you of harassing her. The rude comment that people don’t know how to use the kiosk… excuse me miserable woman but you work there. It’s literally your job. What you are paid to do. If you can’t have any kindness go work somewhere out of the public’s eye. I feel sorry for people as miserable with life as you are. What a way to live. Won’t be back.
Atmosphere: 1
Food: 1
Service: 1
$10 for a whopper and small fries (no drink). Are you serious?Burger wasn’t even warm enough to melt the cheese.
Atmosphere: 2
Food: 2
Service: 3
Drive through meal, first time in a long time. The whopper Jr burgers have changed and are super skimpy now no flavor like they used to taste. What’s happened to BK???Parking: No issues
Food: 1
Service: 5
Recommended dishes: Whopper Jr
Well, the food was bad, but that's not a surprise. It's been a long time since I have eaten breakfast at BK and now I remember why. I'm sure they prepared it correctly, so this is more of a criticism to the floundering chefs at Restaurant Brands. My real complaint is that the soda machines weren't mixing correctly. I used the self-service one and both Diet Coke and Coke Zero had no sweetness. I had them pour me one from the drive-thru, and it had the same issue. This is the sign of a restaurant that just doesn't care. Those machines are expensive, and sodas are profitable, so it's asinine that they wouldn't keep tabs on that.
The bad news is X day you go and the restaurant is close only drive
Atmosphere: 4
Food: 5
Service: 3
mozzarella sticks were old and completely dry. The cheese was nonexistent. My dogs didn't even want to eat it. I got the spicy chicken sandwich and it tasted like a moth ball. My bf said day crew makes the food better than night crew. Really disappointing when the best thing about your meal is the soda
No onion and The Onion
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
I had the new chicken. Nicely done and tasty. The staff was very friendly and nice.
Atmosphere: 5
Food: 5
Service: 5
Just a little pricey.
Alejandro was incredible with helping me with a special diet that I need right now. So patient and kind! Thank you for caring so much about individual. Customer needs! Our party of five all enjoyed our meal, but especially me, with his expertise and sensitivity.
Atmosphere: 5
Food: 5
Service: 5
Their drive-through was not answering you could see there's workers inside and they don't close until midnight but yet 15 minutes till closing they're not even trying to come to the window or the intercom and I called the number at the
Service: 1
Waited in drive thru for 15 min then I see workers coming out the back door to smoke and talk to a friend when the line is stretched out to the parking lot. Obviously customer service means nothing at the Eastern & Serene Burger King. I will say the young lady at the window was polite but had the wrong order at
Atmosphere: 1
Food: 3
Service: 1