Cafe Rio Fresh Modern Mexican

I had a poor experience with my order today. I specifically requested double meat on my nachos, but I only found around five small pieces of meat. The dish itself was poorly constructed; there was an excessive amount of sour cream, and the guacamole was just a sloppy scoop in the center. The food counter was visibly messy and the staff seemed uncoordinated. It's clear there's a lack of proper organization and care here. I hope they can improve their service and quality control in the future. Management needs to address this matter!

Atmosphere: 1

Food: 1

Service: 1

So good taste ..!!!!

Very oustanding flavor ..!!!!

Atmosphere: 5

Food: 5

Service: 5

I hadn't tried Cafe Rio before. I have been to this location 3x in the last couple of months. Love the food, and you get so much for what you pay for. Great tasting food, & nice staff.

Atmosphere: 5

Food: 5

Service: 5

2nd time eating at a Café Rio. 2 different ones. They both were gross. Food looks like it's been sitting since the day before. Never again.

Atmosphere: 3

Food: 1

Service: 1

Service was great and food was fantastic. Public restrooms, plenty of seating and parking. Handicap accessible. Definitely recommend

Atmosphere: 5

Food: 5

Service: 5

Workers were rude. 2/3 entrees ordered had a hair in it. I asked for extra cotija and they started talking about je in Spanish (which is speak)

Atmosphere: 4

Food: 1

Service: 1

Food was really good, but very slowservice.

Atmosphere: 4

Food: 5

Service: 2

Ordered the steak burrito worst burrito I have ever tasted absolutely 0 flavor even the sauce that was on top was bland and my green sauce was gelatin the burrito was hot so why was the sauce all gelatin like... I was basically chewing a wet tortilla with unseasoned meat. Waste of $15.. which is a crime in the first place. I'll stick to the corner tacos stands or even Robertos. Now I remember why i stop coming here.

Food: 1

Food was pretty good for fast food. The pork was tasty as was the steak. Salad was huge….but because it was mostly lettuce.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Sweet Pork Barbacoa

The cafe Rio on Durango is absolutely filthy. Both the black beans and the pinto beans looked extremely old and we're all dried out. I told the girl the beans didn't look good but she really couldn't have cared less. They were down to the last bit of rice and the girl didn't offer to get a fresh batch, she just scooped the small amount that was left into my taco salad shell. Food was all over the place, all the food that had been spilled and dripped throughout the day was just left there for what looked like a very long time. The lettuce was down to the last bit that was sitting in its own water that looked dirty. The girl who originally started making my food went to the back to check on more lettuce so another girl started making the rest of my salad bowl. There was no more lettuce in the back so I didn't even get fresh lettuce. The 2nd girl was definitely nicer than the girl who originally helped me. She's the only reason I even gave the service a 3. I wanted to tell the girl nevermind on the food, but I don't like being rude, so I just paid for the meal. But I was nervous I would end up getting sick from the food so I went to the subway that's next door and purchased another meal. Whoever runs that Cafe Rio truly needs to step down and allow someone else who actually cares to run that place because it is truly disgusting. When I told the person making my sandwich at subway my experience, he said he's heard terrible things about them. So they have a bad rep.

Atmosphere: 2

Food: 1

Service: 3

Very good lunch menu. Affordable prices with different varieties. You can choose a vegetarian menu as well. I would prefer revisiting

The food was cold, dry and they did not provide us any of the sauces except ordered. We placed online order for pick up and no one helped us we stood there for over 25 minutes just to find out our food had been on the back counter the whole time. I asked the cashier for help and she just looked at me and walked away. I walked over to the end of the line and asked the employee who was making tortillas off the manager/supervisor was available and she told me it was the same woman who was the cashier that walked away. She not once spoke to us and out of 6-8 employees working there Thursday 4/17/2025 not even one asked if we needed help. Once one employee finally came over to the pick up area he told us our god was sitting on the back counter because one order was for shrimp tacos and they don’t have anymore shrimp and handed us the bag of cold food. They not once tried to remake the food knowing we have been there the whole time. This was the first experience. The food was cold, the meat in every fish was very dry.

Food was awful & so was the service! Will NEVER go back there.

Servers put plenty of meat and cheese in burrito
Don't skimp on portion sizes unlike at other cafe rio I've been too
Restaurant also a lot cleaner than other cafe rio I've been too
I'll be back 😁

I love all the workers here and definitely recommend this place to others !! The food is fire !! The employees are very welcoming and calm. The environment is also welcoming and wonderful. 10/10 recommend!