This place is amazing staff is so friendly and helpful and food is great I always get the quesadilla and they get it so fast! I love their guacamole and salsa Fresca is one of my favorites! Shoutout to Nahomy she’s so nice and gets orders fast for you ! This is my go to fast food but fresh .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Kim Lewis
This location states opening hours 10Am. It's 10:15 and they are still closed. Workers literally just sitting around staring at us. Horrible customer service and lazy employees.
Service: 1
Lidia Gonzalez
Double check your order, especially in drive thru.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chips and Guacamole, Grilled Chicken
Sissy la brujita buena
We arrived at 9:20, it is closed. The notice says it closes at 10:30. Don't do that with clients, no one is here to waste their time.
Habana cuba
It says it closes at 10:30pm and at 9 it was closed....
Angelica Aquino
Food was not flavorful. The chicken doesn't look fresh and they spray the cleaner over the side of the chicken. Very toxic.
Atmosphere: 1
Food: 1
Service: 1
Lilian Vicente
Im very disappointed in the service I received today. I’ve always had a good experience whenever I go. I went thru the drive thru to order my food once I got to the window I had a coupon on the app that I wanted to use the scanner wasn’t working and I wasn’t able to use my coupon :( I also wasn’t able to earn points for my order in the app. Once I had already left I realized that I didn’t get my cup of water that I asked for.
Atmosphere: 1
Food: 2
Service: 2
Katheryn
Self service and no one seems to understand English. Is this the reason why orders aren't taken by a live person?
no salsa, no condiments. what's going on? how do you eat? it's all dry.
Empress Jahnea
Thank You El Polo Loco Great Manager at this Location Corey was so helpful even though I could see he was very busy Everything was GREAT!
Atmosphere: 5
Food: 5
Service: 5
Beatty Aranda
I loved my toast, but today I enjoyed the surprise that you can only place your order through the screen, new for me, I had not seen it in San Bernardino, I liked the service, the place is clean, the attention is good
Atmosphere: 4
Food: 4
Service: 4
Antoinette Baker
The energy in this location is great. Over the last couple of month you can tell the energy here in fun and positive.
Great Food. The place is clean. Janice was very personable, professional, and overall amazing customer service!
Atmosphere: 5
Food: 5
Service: 5
I like the chicken ? burritos.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips and Guacamole, Quesadilla, Chicken Avocado, Grilled Chicken, Double Chicken Avocado Salad
This place is amazing staff is so friendly and helpful and food is great I always get the quesadilla and they get it so fast! I love their guacamole and salsa Fresca is one of my favorites! Shoutout to Nahomy she’s so nice and gets orders fast for you ! This is my go to fast food but fresh .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
This location states opening hours 10Am. It's 10:15 and they are still closed. Workers literally just sitting around staring at us. Horrible customer service and lazy employees.
Service: 1
Double check your order, especially in drive thru.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chips and Guacamole, Grilled Chicken
We arrived at 9:20, it is closed. The notice says it closes at 10:30. Don't do that with clients, no one is here to waste their time.
It says it closes at 10:30pm and at 9 it was closed....
Food was not flavorful. The chicken doesn't look fresh and they spray the cleaner over the side of the chicken. Very toxic.
Atmosphere: 1
Food: 1
Service: 1
Im very disappointed in the service I received today. I’ve always had a good experience whenever I go. I went thru the drive thru to order my food once I got to the window I had a coupon on the app that I wanted to use the scanner wasn’t working and I wasn’t able to use my coupon :( I also wasn’t able to earn points for my order in the app. Once I had already left I realized that I didn’t get my cup of water that I asked for.
Atmosphere: 1
Food: 2
Service: 2
Self service and no one seems to understand English. Is this the reason why orders aren't taken by a live person?
Atmosphere: 1
Restaurantji Recommends
no salsa, no condiments. what's going on? how do you eat? it's all dry.
Thank You El Polo Loco Great Manager at this Location Corey was so helpful even though I could see he was very busy Everything was GREAT!
Atmosphere: 5
Food: 5
Service: 5
I loved my toast, but today I enjoyed the surprise that you can only place your order through the screen, new for me, I had not seen it in San Bernardino, I liked the service, the place is clean, the attention is good
Atmosphere: 4
Food: 4
Service: 4
The energy in this location is great. Over the last couple of month you can tell the energy here in fun and positive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
So fresh...and easy.
Parking: All the way around; pick-up options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad
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