El Pollo Loco
9460 W Sahara Ave, Las Vegas
(702) 254-6037
Recent Reviews
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Paper thin, dried out chicken breasts are like jerky
At least the chicken is good.
Inside it's a filthy dump
How dunb are ppl at this location. Every time we have been there we always have to go back. I'm stupid for not remembering what I order till I get home. DONE with this location. I'll drive further to give another location a chance to o et charge me Maybe.
Pollo is Pollo!
Great Food. The place is clean. Janice was very personable, professional, and overall amazing customer service!
Atmosphere: 5
Food: 5
Service: 5
I like the chicken ? burritos.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips and Guacamole, Quesadilla, Chicken Avocado, Grilled Chicken, Double Chicken Avocado Salad
This place is amazing staff is so friendly and helpful and food is great I always get the quesadilla and they get it so fast! I love their guacamole and salsa Fresca is one of my favorites! Shoutout to Nahomy she’s so nice and gets orders fast for you ! This is my go to fast food but fresh .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
This location states opening hours 10Am. It's 10:15 and they are still closed. Workers literally just sitting around staring at us. Horrible customer service and lazy employees.
Service: 1
Double check your order, especially in drive thru.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chips and Guacamole, Grilled Chicken
We arrived at 9:20, it is closed. The notice says it closes at 10:30. Don't do that with clients, no one is here to waste their time.
Restaurantji Recommends
It says it closes at 10:30pm and at 9 it was closed....
Food was not flavorful. The chicken doesn't look fresh and they spray the cleaner over the side of the chicken. Very toxic.
Atmosphere: 1
Food: 1
Service: 1
Im very disappointed in the service I received today. I’ve always had a good experience whenever I go. I went thru the drive thru to order my food once I got to the window I had a coupon on the app that I wanted to use the scanner wasn’t working and I wasn’t able to use my coupon :( I also wasn’t able to earn points for my order in the app. Once I had already left I realized that I didn’t get my cup of water that I asked for.
Atmosphere: 1
Food: 2
Service: 2
Self service and no one seems to understand English. Is this the reason why orders aren't taken by a live person?
Atmosphere: 1
no salsa, no condiments. what's going on? how do you eat? it's all dry.
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