The food at this one is fantastic . We use the order the chicken bowl. The location I'm talking about is on the corner of rainbow and warm springs
Alvaro Sanchez
Quality going down
Atmosphere: 3
Food: 3
Service: 3
Jen Taylor
Restaurant and bathroom floors were very dirty. It is unclear whether staff washed hands between mopping handling money and handling food period manager was pleasant
Atmosphere: 1
Food: 4
Service: 3
DarkSoldier 1995
I wasn’t given my receipt and I ordered churros and didn’t receive them either I was there in the drive thru around 1:15-1:20 pm in my red Toyota echo
Atmosphere: 1
Food: 3
Service: 1
John Valencia
Ordered double tostada chicken salad , does not come with any salsa! This location charges 50 cents per container of salsa! They don't even give one as complimentary! The interior is old and outdated, and there was no air conditioning on, so it was hot and stuffy and smelled of raw chicken! Really bad El pollo loco to eat at, just an awful experience here!
Atmosphere: 1
Food: 1
Service: 1
Sam Rogers
Always reliably delicious!!
Atmosphere: 5
Food: 5
Service: 5
Gamera Monster
Even a carnivore such as myself can only take so much of the hacking they do at Crazy Chicken.The guy hacking up the chicken really didn't want to be there. And who can blame him? What kind of job is that she you chop Chicken ? with a cleaver all day long?The service was okay. The food was okay except the hacked chicken was in the wrong proportions dur to terrible hacking.We liked the salad, that was the best part.I don't know what to tell you, but chances are we're not going there again.I have an idea for the franchise. Hire my friend, MechaGodzilla, to robochop your chicken. At least the robot won't get so bored it wants to die. And maybe the robot will do a better job.#yikes
Atmosphere: 2
Food: 3
Service: 2
Timetraveler Cassini
This el polo loco is only accepting mobile orders. They are not allowing you to eat in the restaurant. ??
Atmosphere: 1
Food: 1
Service: 1
Leonor Encarnacion
Hello. I take one star off for the cleanliness of the place. Today I came to eat at the Rainbow branch on the corner of Warm Spring and the floor and tables were very dirty and the bathroom looks like it hasn't been cleaned in months.
Atmosphere: 5
Food: 5
Service: 5
Jason Guerrero
I ordered baja shrimp and chicken taco bowl and when I started to eat it there was no chicken only shrimp.
We love El Pollo Loco but we won't be coming back to this location or trust the delivery service. We realized after the delivery driver left our place, that El Pollo Loco forgot some sides. Called the store and they said to driver there and come pick it up. Paid a $6 delivery charge and a $10 tip too.
Food: 5
rob Bellamy
I usually like Pollo Loco but lately it sucks. Subpar food. Prices are still great, quality is low. Don't know if I'll be back to this location. Order was missing
Atmosphere: 1
Food: 1
Service: 4
pamemia2004 RK
I passed by the window and was disgusted by the super bad attention there were 2 guys. And they were taking the orders reluctantly with no positive attitude and I waited 15 minutes for them to give me the food. And they didn't give me. Food. They didn't offer me any. Vevida. And they did everything. in a bad way.
Atmosphere: 1
Food: 1
Service: 1
Dino B
Use to always come here until some tranny weirdo showed up. I was in the drive through, and someone with a man voice was taking my order. When he verified what I wanted, I said "thank you sir". Then he promptly replies with a snarky attitude, "ummmmm I'm not a sir, don't call me sir". I replied "oook thanks". First I thought, maybe a body builder chick or mma fighter on steroids? Nope, a big giant tranny. Don't have time to be disrespected, don't have time to play make pretend, and I don't want to find out this clown mishandled my food out of retaliation because they were offended that I said thank you. Ill check in once in a while to see if the thing is still around, until then, I won't eat here.
Atmosphere: 1
Food: 1
Service: 1
Dino B.
Just giving anyone here that's a parent a heads up. Use to always come here until some tranny weirdo showed up. I was in the drive through, and someone with a man voice was taking my order. When he verified what I wanted, I said "thank you sir". Then he promptly replies with a snarky attitude, "ummmmm I'm not a sir, don't call me sir". I replied "oook thanks". First I thought, maybe a body builder chick or mma fighter on steroids? Nope, a big giant tranny. Don't have time to be disrespected, don't have time to play make pretend, and I don't want to find out this clown mishandled my food out of retaliation because they were offended that I said thank you. Ill check in once in a while to see if the thing is still around, until then, I won't eat here.
The food at this one is fantastic . We use the order the chicken bowl. The location I'm talking about is on the corner of rainbow and warm springs
Quality going down
Atmosphere: 3
Food: 3
Service: 3
Restaurant and bathroom floors were very dirty. It is unclear whether staff washed hands between mopping handling money and handling food period manager was pleasant
Atmosphere: 1
Food: 4
Service: 3
I wasn’t given my receipt and I ordered churros and didn’t receive them either I was there in the drive thru around 1:15-1:20 pm in my red Toyota echo
Atmosphere: 1
Food: 3
Service: 1
Ordered double tostada chicken salad , does not come with any salsa! This location charges 50 cents per container of salsa! They don't even give one as complimentary! The interior is old and outdated, and there was no air conditioning on, so it was hot and stuffy and smelled of raw chicken! Really bad El pollo loco to eat at, just an awful experience here!
Atmosphere: 1
Food: 1
Service: 1
Always reliably delicious!!
Atmosphere: 5
Food: 5
Service: 5
Even a carnivore such as myself can only take so much of the hacking they do at Crazy Chicken.The guy hacking up the chicken really didn't want to be there. And who can blame him? What kind of job is that she you chop Chicken ? with a cleaver all day long?The service was okay. The food was okay except the hacked chicken was in the wrong proportions dur to terrible hacking.We liked the salad, that was the best part.I don't know what to tell you, but chances are we're not going there again.I have an idea for the franchise. Hire my friend, MechaGodzilla, to robochop your chicken. At least the robot won't get so bored it wants to die. And maybe the robot will do a better job.#yikes
Atmosphere: 2
Food: 3
Service: 2
This el polo loco is only accepting mobile orders. They are not allowing you to eat in the restaurant. ??
Atmosphere: 1
Food: 1
Service: 1
Hello. I take one star off for the cleanliness of the place. Today I came to eat at the Rainbow branch on the corner of Warm Spring and the floor and tables were very dirty and the bathroom looks like it hasn't been cleaned in months.
Atmosphere: 5
Food: 5
Service: 5
I ordered baja shrimp and chicken taco bowl and when I started to eat it there was no chicken only shrimp.
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
We love El Pollo Loco but we won't be coming back to this location or trust the delivery service. We realized after the delivery driver left our place, that El Pollo Loco forgot some sides. Called the store and they said to driver there and come pick it up. Paid a $6 delivery charge and a $10 tip too.
Food: 5
I usually like Pollo Loco but lately it sucks. Subpar food. Prices are still great, quality is low. Don't know if I'll be back to this location. Order was missing
Atmosphere: 1
Food: 1
Service: 4
I passed by the window and was disgusted by the super bad attention there were 2 guys. And they were taking the orders reluctantly with no positive attitude and I waited 15 minutes for them to give me the food. And they didn't give me. Food. They didn't offer me any. Vevida. And they did everything. in a bad way.
Atmosphere: 1
Food: 1
Service: 1
Use to always come here until some tranny weirdo showed up. I was in the drive through, and someone with a man voice was taking my order. When he verified what I wanted, I said "thank you sir". Then he promptly replies with a snarky attitude, "ummmmm I'm not a sir, don't call me sir". I replied "oook thanks". First I thought, maybe a body builder chick or mma fighter on steroids? Nope, a big giant tranny. Don't have time to be disrespected, don't have time to play make pretend, and I don't want to find out this clown mishandled my food out of retaliation because they were offended that I said thank you. Ill check in once in a while to see if the thing is still around, until then, I won't eat here.
Atmosphere: 1
Food: 1
Service: 1
Just giving anyone here that's a parent a heads up. Use to always come here until some tranny weirdo showed up. I was in the drive through, and someone with a man voice was taking my order. When he verified what I wanted, I said "thank you sir". Then he promptly replies with a snarky attitude, "ummmmm I'm not a sir, don't call me sir". I replied "oook thanks". First I thought, maybe a body builder chick or mma fighter on steroids? Nope, a big giant tranny. Don't have time to be disrespected, don't have time to play make pretend, and I don't want to find out this clown mishandled my food out of retaliation because they were offended that I said thank you. Ill check in once in a while to see if the thing is still around, until then, I won't eat here.