The staff was amazing especially John this is the best location I been to thank you ?
Atmosphere: 5
Food: 5
Service: 5
adriana lozada
The food is delicious and very accessible, the customer service is always good, whatever the time, highly recommended
Atmosphere: 5
Food: 5
Service: 5
Brent Gschwend
Good, fresh food prepared quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Dinner
James Reyes
Food was awesome and service was excellent! I’m coming back to this location. Thank you for being there!
Atmosphere: 5
Food: 5
Service: 5
LA FIESTA
Sometimes the tortillas for the tacos seem a bit stale and the chicken a bit cold. Nothing like piping hot food. The staff is always friendly and
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken Taco Al Carbon
Jonathan Munoz
No customers inside, no one at the front to attend you,2 huge kiosk up front and the lady at the drive thru looks too busy to help so it looks like management is pushing you to have to use the kiosk.. couldn’t customize my
Atmosphere: 3
Food: 5
Service: 1
M. Palmer
The first time I have came here in 3 years that everything was correct. JADEN helped tremendously and honestly if he isn’t the manager should definitely be trained to be one. Great customer service skills, very efficient, and was awesome to deal
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Guacamole
Kyla Burton
I love their fit bowls! The Centennial Hills location is my favorite.Kid-friendliness: ?Wheelchair accessibility: Easily wheelchair accessible inside and out
I'm a frequent customer. Been in there a handful of times in the past week. The service is consistent, but more importantly, the quality of the food is consistent. I have also noticed that many older customers, or those who don't speak or read much English, have difficulty using the self-service kiosks. However, I notice that on every occasion, an associate steps in to assist them. Restaurant is usually pretty clean. Thanks again, staff! See you all soon.
Adrian Sampson
Great customer service good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad - Under 500 Calories
Floyd Barten
Easy to find location. Food was good and the place was clean. The food portions have gotten smaller over the last few years but that is typical for all restaurants. They have 2 self kiosks to order from. Sign up for there rewards application to receive coupons.Parking: Easy access parkingKid-friendliness: Kids menu available
Atmosphere: 4
Food: 4
Service: 4
Jay A.
Dirty, understaffed, slow. These self-service kiosks are the worst. Confused customers take forever to order, and there's nobody around to assist. Please STOP this horrible system. Tables were dirty. Bathrooms were gross. Overworked staff just couldn't keep up. These efforts to save money by replacing humans with screens are gonna kill this business. I'm already gone.
Erikka
The crew is awesome and the food is hot and delicious.
The staff was amazing especially John this is the best location I been to thank you ?
Atmosphere: 5
Food: 5
Service: 5
The food is delicious and very accessible, the customer service is always good, whatever the time, highly recommended
Atmosphere: 5
Food: 5
Service: 5
Good, fresh food prepared quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Dinner
Food was awesome and service was excellent! I’m coming back to this location. Thank you for being there!
Atmosphere: 5
Food: 5
Service: 5
Sometimes the tortillas for the tacos seem a bit stale and the chicken a bit cold. Nothing like piping hot food. The staff is always friendly and
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken Taco Al Carbon
No customers inside, no one at the front to attend you,2 huge kiosk up front and the lady at the drive thru looks too busy to help so it looks like management is pushing you to have to use the kiosk.. couldn’t customize my
Atmosphere: 3
Food: 5
Service: 1
The first time I have came here in 3 years that everything was correct. JADEN helped tremendously and honestly if he isn’t the manager should definitely be trained to be one. Great customer service skills, very efficient, and was awesome to deal
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Guacamole
I love their fit bowls! The Centennial Hills location is my favorite.Kid-friendliness: ?Wheelchair accessibility: Easily wheelchair accessible inside and out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Bowl, Stuffed Chicken Quesadilla, Double Chicken Avocado Salad - Under 500 Calories, Chicken Dinner, Shredded Chicken Quesadilla
Helpful and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
I always come to this Pollo Loco because the staff is always friendly. The quality of the food is great!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I'm a frequent customer. Been in there a handful of times in the past week. The service is consistent, but more importantly, the quality of the food is consistent. I have also noticed that many older customers, or those who don't speak or read much English, have difficulty using the self-service kiosks. However, I notice that on every occasion, an associate steps in to assist them. Restaurant is usually pretty clean. Thanks again, staff! See you all soon.
Great customer service good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad - Under 500 Calories
Easy to find location. Food was good and the place was clean. The food portions have gotten smaller over the last few years but that is typical for all restaurants. They have 2 self kiosks to order from. Sign up for there rewards application to receive coupons.Parking: Easy access parkingKid-friendliness: Kids menu available
Atmosphere: 4
Food: 4
Service: 4
Dirty, understaffed, slow. These self-service kiosks are the worst. Confused customers take forever to order, and there's nobody around to assist. Please STOP this horrible system. Tables were dirty. Bathrooms were gross. Overworked staff just couldn't keep up. These efforts to save money by replacing humans with screens are gonna kill this business. I'm already gone.
The crew is awesome and the food is hot and delicious.
Atmosphere: 5
Food: 5
Service: 5