Hot N Juicy Crawfish

Food was good. Our server Keanu was so friendly, excellent service and very attentive to our needs.

Atmosphere: 5

Food: 5

Service: 5

Awesome food!

Atmosphere: 5

Food: 5

Service: 5

Our waiter Myren was amazing! Very patient in explaining the menu and provided excellent service with a great attitude. The food was also delicious, which made our dining experience even better.

Atmosphere: 5

Food: 5

Service: 5

“KEEP CRACKIN AND SEE WHAT HAPPENS”

My friend and I passed up 2 other Hot n Juicy locations coming from Henderson due to personal preference based on previous experiences. We dined here last night looking forward to crab legs and fried veggies. Upon entering, it took 10 minutes for us to be acknowledged/greeted although the restaurant wasn’t full. We watched as the entire staff gathered to sing happy birthday to a guest, ignoring us before and after the song. I’m not against the celebration, but I feel that one employee could have missed that and greeted/seated us. Our waitress MJ (team lead) informed us during the ordering process that fried veggies were all gone. She then began trying to persuade me to purchase etoufée as a substitute because they “both contain vegetables,” which was weird since what I wanted was fried finger food and what she was pushing as a suitable substitute was a stew with rice. My friend and I both ordered 1lb crab legs. She ordered loaded crab fries with hers and I had 1 corn, one potato, 6 smoked sausage, and fried shrimp. My friend’s loaded crab fries were not completely cooked; the middle of each fry tasted starchy and dense while the outside was soft and bright white. I ordered my crab legs, potatoes, corn, and sausage as juicy Cajun mild, yet all of it was super salty and spicy. The fried shrimp were excellent, though. I noticed that 4/6 crab legs in my cluster had no meat in them when I cracked them open, which is disappointing when you’re paying almost $50/lb for these crab legs. Our server, MJ came by a while later to check on us and I showed her those crab legs while voicing my concern.

Her response: “KEEP CRACKIN AND SEE WHAT HAPPENS”
Then she kinda smirked and walked off.

When I went to the restroom, I found that the non-disabled person toilet had dried poop on the seat.

Later our server MJ came by again, never following up with my concern, nor even making eye contact with me and chose to focus on my friend asking her if she wanted another beer…although we both had alcoholic beverages and mine was 75% empty. This behavior felt deliberate and was unprofessional, especially from a Team Lead. My friend is a local small business owner and I am an advanced practice healthcare professional at the largest acute care facility in the Vegas valley. Additionally, I have extensive experience in retail, food service, and customer-facing banking, as I worked my way through school in these industries. I am well aware that this person MJ could have and should have handled this situation a lot differently. Even if there was nothing she could do about it, she could have pretended to be empathetic or sought the assistance of someone who could do something about it. We left there feeling unappreciated and like that $177 would’ve been better spent elsewhere. I’m a New Orleans native and had previously considered Hot n Juicy to be my 1st choice for boiled seafood and the Spring Mountain location to be my preferred location in Las Vegas. However, after last night I probably won’t be back.

Atmosphere: 3

Food: 2

Service: 1

If you have GERD, don't order extra extra spicy haha
Besides that, the food is amazing. Is it worth the acid reflux? Yes.

Atmosphere: 5

Food: 5

Service: 5

Jon was great!! Very attentive!

Atmosphere: 5

Food: 5

Service: 5

Hot & Juicy Crawfish on Spring Mountain is one of my favorite places in Chinatown. The food is always fresh, flavorful, and cooked to perfection, but what really makes this spot stand out is the service. The entire staff is amazing, friendly, attentive, and always making sure you have everything you need. Still, MJ deserves a special mention because she goes above and beyond every single time. She’s not only professional and efficient, but also genuinely warm and caring, which makes every visit feel extra special. Thanks to her and the whole team, you don’t just come here for the food, you come for the experience.

Atmosphere: 5

Food: 5

Service: 5

Great food and friendly service but didn’t get my drink until half way through dinner and took 20 minutes to get the check

Atmosphere: 4

Food: 4

Service: 3

Amazing Food, Amazing service from MJ and Shayla, Food was hot and ready they offer extra of anything you may need an awesome place to have a seafood boil at

Atmosphere: 5

Food: 5

Service: 5

We had a variety of things today and everything was amazing; the 1/2 lb of green & black mussels, crab legs, 1/2 lb of shrimp! Our server KALANI was really hear as well! Constantly checking up on our table and makeing sure everything came out to the table!! Thank you KALANI for this amazing experience!

Atmosphere: 5

Food: 5

Service: 5

Food 10/10
Our server Kalani 10/10
Music 11/10

Atmosphere: 5

Food: 5

Service: 5

Kalani was a wonderful host. Kind and professional and attentive. Made sure everything was great. Definitely would come back and hope he is assisting me again! Thanks

Atmosphere: 5

Food: 5

Service: 5

Fresh seafood 😋

Atmosphere: 5

Food: 5

Service: 5

Absolutely lovvvve Jon!!!!!! His energy and service was ON POINT! 100/10 for Jon 🌟

Atmosphere: 5

Food: 4

Service: 5

Jon was an amazing server and host made the experience 10/10

Atmosphere: 5

Food: 5

Service: 5