Very rude and slow service. The drive-thru is advertised as 24/7, but I was told they close at 4am even though I ordered before that. I had a card issue and the employee told me to drive around. When I came back, I was told the drawer was closed and they couldn’t take my order. Extremely poor customer service and a huge waste of time.
Atmosphere: 1
Food: 1
Service: 1
Richard McGar
I work till late night early morning and it can be 2am 3am or 4am and drive through always says the same thing, we are sorry our systems are rebooting. Too many times leads me to think thats code for we dont want to work
Atmosphere: 1
Food: 1
Service: 1
Isawasquirrel Ilikepiekinda
They always park me when I go ...what's the point of going thru the DRIVE - THRU if I'm just going to be parked?
Atmosphere: 1
Food: 1
Service: 1
Parker:xgps
good service, burger more like beef jerky. can't feel spending more if value buys arent. waiting in front of the store for not fresh hurts even worse.
Atmosphere: 3
Food: 2
Service: 4
Isabelle Shavlik
Went through the drive thru. We waited 10 minutes. My husband went in and they weren't even making our order. We showed them our receipt so then we had to wait for them to make it ..
Atmosphere: 3
Food: 5
Service: 3
Jennifer Jackson
Horrible every time I get this location is horrible and never get order right food always cold can’t even call not one wish I could get a manager maybe if you can’t provide fresh food why even have a business
Mark Montoya
Smelled like sewer or grease traps.
Atmosphere: 2
Food: 4
Service: 4
Justin Marlar
Just wasn't that good
Atmosphere: 2
Food: 1
Service: 2
John Bevis
Have been here several times and you are lucky if the order is right. Don’t even bother asking for a sauce or napkins. Just got a medium fries and the container is maybe 1/3 full. Been here multiple times and lucky if my order is right, let alone anything else.
Most everything here is ok. One concern is this.. at the drive through window, the metal frame at the window is covered in LAYERS of dust. Looks awful!
Atmosphere: 1
Food: 3
Service: 3
Marisol Peña
Tasty meals , HONEST and kind staff. We lost a bag with our passports and cash which was returned with everything inside!!!! We really want to thank all the staff and wish them the best luck!!😊
Atmosphere: 5
Food: 5
Service: 5
Carolina Aguilar
On Tuesday at aroud 12:20am past by the drive thru and got a combo 13 a home style ranch and two tacos when I stared eat the sandwich was hard then I notice the the chicken sandwich was raw I went back to telling them and the lady on the drive thru didn't even apologized . She asked my if I wanted more food and i said not she gave me a refund for the sandwich .not great service at all
Atmosphere: 1
Food: 1
Service: 1
Boy B
Order 4 tacos and a large curly fry. Tacos were sub par compared to some other Jack locations. Curly fries were burning my mouth hot and delicious. Employee was very nice.
Food: 3
Service: 5
Recommended dishes: French Fries
Melina Solorio
I come here almost all the time, and every time I do they forget something. I'm only leaving a review this time because whoever was going my order has me repeat myself 3 times and when finally getting to the window, she seemed pretty high and still forgot something. It's getting irritating, do better. **Had to edit my review because they overcooked the chicken on the sandwich and it was inedible.
Very rude and slow service. The drive-thru is advertised as 24/7, but I was told they close at 4am even though I ordered before that. I had a card issue and the employee told me to drive around. When I came back, I was told the drawer was closed and they couldn’t take my order. Extremely poor customer service and a huge waste of time.
Atmosphere: 1
Food: 1
Service: 1
I work till late night early morning and it can be 2am 3am or 4am and drive through always says the same thing, we are sorry our systems are rebooting. Too many times leads me to think thats code for we dont want to work
Atmosphere: 1
Food: 1
Service: 1
They always park me when I go ...what's the point of going thru the DRIVE - THRU if I'm just going to be parked?
Atmosphere: 1
Food: 1
Service: 1
good service, burger more like beef jerky. can't feel spending more if value buys arent. waiting in front of the store for not fresh hurts even worse.
Atmosphere: 3
Food: 2
Service: 4
Went through the drive thru. We waited 10 minutes. My husband went in and they weren't even making our order. We showed them our receipt so then we had to wait for them to make it ..
Atmosphere: 3
Food: 5
Service: 3
Horrible every time I get this location is horrible and never get order right food always cold can’t even call not one wish I could get a manager maybe if you can’t provide fresh food why even have a business
Smelled like sewer or grease traps.
Atmosphere: 2
Food: 4
Service: 4
Just wasn't that good
Atmosphere: 2
Food: 1
Service: 2
Have been here several times and you are lucky if the order is right. Don’t even bother asking for a sauce or napkins. Just got a medium fries and the container is maybe 1/3 full. Been here multiple times and lucky if my order is right, let alone anything else.
Atmosphere: 1
Food: 1
Service: 1
Friendly service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Most everything here is ok. One concern is this.. at the drive through window, the metal frame at the window is covered in LAYERS of dust. Looks awful!
Atmosphere: 1
Food: 3
Service: 3
Tasty meals , HONEST and kind staff. We lost a bag with our passports and cash which was returned with everything inside!!!! We really want to thank all the staff and wish them the best luck!!😊
Atmosphere: 5
Food: 5
Service: 5
On Tuesday at aroud 12:20am past by the drive thru and got a combo 13 a home style ranch and two tacos when I stared eat the sandwich was hard then I notice the the chicken sandwich was raw I went back to telling them and the lady on the drive thru didn't even apologized . She asked my if I wanted more food and i said not she gave me a refund for the sandwich .not great service at all
Atmosphere: 1
Food: 1
Service: 1
Order 4 tacos and a large curly fry. Tacos were sub par compared to some other Jack locations. Curly fries were burning my mouth hot and delicious. Employee was very nice.
Food: 3
Service: 5
Recommended dishes: French Fries
I come here almost all the time, and every time I do they forget something. I'm only leaving a review this time because whoever was going my order has me repeat myself 3 times and when finally getting to the window, she seemed pretty high and still forgot something. It's getting irritating, do better. **Had to edit my review because they overcooked the chicken on the sandwich and it was inedible.
Atmosphere: 1
Food: 1
Service: 1
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