About two days ago, a fellow mall worker was talking to the guy with the man buns and glasses about her order and how she never returned for it due to a seizure. In return, this worker proceeds to be snarky and insensitive while walking away. As a mall worker, it was a shame to see this same worker, within the same night, vaping while closing the store. I see this individual vaping frequently while working, with a poor attitude and even worse customer service.
hannah hile
the workers are actually so rude .. a man in front of me must of been their friend or something and was giving him free stuff and while i was about to pay had the money, handing it out to the cashier, he turns around and goes in the back and grabs more stuff for this other guy. and i was just holding my money there waiting… while i was a paying customer and the other guy wasn’t. i should of just walked away but i actually did enjoy jamba and i work in customer service i would not just turn my back while a customer is handing me their money…
prWebMaster
This was the worst service experience I had in a very long while - called to find the schedule - spent 45 min to get there got there 4 minutes before closing time - I was refused in service - I kindly asked to be served pointed that I called in and spent 45 min to get there - I was told by the store manager that they will not take my order - the serving boy also rudely commented “see you tomorrow” and disrespectful laughed. - I will not step into that store even if they pay me - Did not ever saw such treatment. Do not recommend anyone to go there.
Atmosphere: 1
Service: 1
Maya Paine
so so disappointing. normally love the jamba juice but was heavily disappointed in the service today. two workers cussing and talking to their friends behind the counter in the way for us to see the menu and order. after that we went up to order and received the information “we have no fresh fruit” what jamba juice has no fresh fruit. my guess laziness! if i’m going to order something with banana in the name of it i would enjoy it to have bananas and yet the only banana i found were giant chunks of unblended fruit in the açaí. did i mention i ordered a waffle bowl and received the açaí. also ain’t no way i just paid 12$ for a yogurt bowl with two scoops of yogurt. i’m sorry this just ruined my day.
Food: 2
Service: 1
anne segal
The Acai bowl is literally Acai juice! All I ask is please please train your staff how to make it!! Take a look at Bahia fruit recipe and LEARN!
ashley n
Meh 4 employees standing around had to ask if they’re open, made the smoothie and wouldn’t pour it into two separate cups said I had too… first location to do this weird….
Kevin Buress
I always get the dreamsicle. Hands down my favorite thing here
John Raz
Waiting 30 minutes at the line to hear they’re out of any fresh juice ?
Erica
Pretty soon it be impossible to find a smoothie store because large drinks will be $20.
Love me some Jamba Juice when I see one. Anytime! Any day! I usually get the Orange Dream or Matcha green tea. Also love the steel cut oatmeal and assorted açaí bowls.
Dominic Young
Normally have a good experience here as I work in the mall so I frequent this location often. But I was grossed out today and won’t be returning. There was a male employee CLEARLY sick, red runny nose the whole deal. Wiping his nose while taking the order in front of me and the customer turned away disgusted and I did as well. Then I stood back for a while and watched him proceed to the back and touch over everything while periodically rubbing his obviously irritated nose. Very upsetting to see that, as Jamba Juice was my daily spot. This employees clearly should have been sent home. That’s a laps in management that can impact people and should be corrected.
ashley b
Meh 4 employees standing around had to ask if they’re open, made the smoothie and wouldn’t pour it into two separate cups said I had too… first location to do this weird….
jumbugg jumbugg
Excellent customer service. Was a pleasure getting my drink from this establishment.
S. V.B.
At lunch time all the fruit was already sold out?!
About two days ago, a fellow mall worker was talking to the guy with the man buns and glasses about her order and how she never returned for it due to a seizure. In return, this worker proceeds to be snarky and insensitive while walking away. As a mall worker, it was a shame to see this same worker, within the same night, vaping while closing the store. I see this individual vaping frequently while working, with a poor attitude and even worse customer service.
the workers are actually so rude .. a man in front of me must of been their friend or something and was giving him free stuff and while i was about to pay had the money, handing it out to the cashier, he turns around and goes in the back and grabs more stuff for this other guy. and i was just holding my money there waiting… while i was a paying customer and the other guy wasn’t. i should of just walked away but i actually did enjoy jamba and i work in customer service i would not just turn my back while a customer is handing me their money…
This was the worst service experience I had in a very long while - called to find the schedule - spent 45 min to get there got there 4 minutes before closing time - I was refused in service - I kindly asked to be served pointed that I called in and spent 45 min to get there - I was told by the store manager that they will not take my order - the serving boy also rudely commented “see you tomorrow” and disrespectful laughed. - I will not step into that store even if they pay me - Did not ever saw such treatment. Do not recommend anyone to go there.
Atmosphere: 1
Service: 1
so so disappointing. normally love the jamba juice but was heavily disappointed in the service today. two workers cussing and talking to their friends behind the counter in the way for us to see the menu and order. after that we went up to order and received the information “we have no fresh fruit” what jamba juice has no fresh fruit. my guess laziness! if i’m going to order something with banana in the name of it i would enjoy it to have bananas and yet the only banana i found were giant chunks of unblended fruit in the açaí. did i mention i ordered a waffle bowl and received the açaí. also ain’t no way i just paid 12$ for a yogurt bowl with two scoops of yogurt. i’m sorry this just ruined my day.
Food: 2
Service: 1
The Acai bowl is literally Acai juice! All I ask is please please train your staff how to make it!! Take a look at Bahia fruit recipe and LEARN!
Meh 4 employees standing around had to ask if they’re open, made the smoothie and wouldn’t pour it into two separate cups said I had too… first location to do this weird….
I always get the dreamsicle. Hands down my favorite thing here
Waiting 30 minutes at the line to hear they’re out of any fresh juice ?
Pretty soon it be impossible to find a smoothie store because large drinks will be $20.
Everything very tasty.
Restaurantji Recommends
Love me some Jamba Juice when I see one. Anytime! Any day! I usually get the Orange Dream or Matcha green tea. Also love the steel cut oatmeal and assorted açaí bowls.
Normally have a good experience here as I work in the mall so I frequent this location often. But I was grossed out today and won’t be returning. There was a male employee CLEARLY sick, red runny nose the whole deal. Wiping his nose while taking the order in front of me and the customer turned away disgusted and I did as well. Then I stood back for a while and watched him proceed to the back and touch over everything while periodically rubbing his obviously irritated nose. Very upsetting to see that, as Jamba Juice was my daily spot. This employees clearly should have been sent home. That’s a laps in management that can impact people and should be corrected.
Meh 4 employees standing around had to ask if they’re open, made the smoothie and wouldn’t pour it into two separate cups said I had too… first location to do this weird….
Excellent customer service. Was a pleasure getting my drink from this establishment.
At lunch time all the fruit was already sold out?!
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