Do not order sandwiches from here. There sandwiches are a joke. One slice of turkey one slice of cheese and barely any lettuce or tomatoes.Waste of money.
T Ann Locorriere
Love their sandwiches.
Atmosphere: 5
Food: 5
Service: 5
rickey potts
For some reason every time I call this Jimmy John’s always an issue customer service is trash doesn’t make no sense. sometimes they trying to act like they’re polite but they’re not literally call yesterday call today. What’s the number? I don’t know It by Hard because I got a knew number. Oh I need the number. I don’t understand why it’s not popping up on my screen doesn’t make no sense but all right.
Atmosphere: 1
Food: 2
Service: 1
Heather Barrett
Thank You to Pharohyce (name on my receipt) for the excellent customer service and great sandwich! He greeted everyone who came in very kindly!
Atmosphere: 5
Food: 5
Service: 5
Jeannie
Excellent customer service. I made a mistake with my order and they went above and beyond to fix it and get it delivered.
Atmosphere: 5
Food: 5
Service: 5
Raj Nassar
I love Jimmy John's sandwiches so do my wife and kids they use quality ingredients and the bread omg! Soft on the inside and a lil crunchy on the outside so it doesn't get saugy just like a sub should
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gargantuan Sub
carol davis
Sandwich not made as ordered, employees seemed oblivious. Sandwiches laid on the counter for me. I asked for a bag and employee pointed to the bags, for me to bag myself. Asked for receipt, not given one. Fortunately, sandwiches were good, but will not be going back to this particular store.
Atmosphere: 2
Food: 4
Service: 2
Gary Ketchum
Its always a pleasant visit when I do go.Pharo , Kaitlyn, and Madalynn have always been prompt, friendly and know what I want. Will always come back for more!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: blt
RoseAnne Nation
Love JJ's! Eat here several times a week, great subs, great staff, super fast delivery ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Ham and Avocado
Gage Tarbox
Fantastic staff. Timely as humanly possible. I left with a smile.
I really enjoy this cold cut sub spot , everything tastes fresh and is very affordable , and thanks to that young dude Jose he made my sub quick , and was very helpful . ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: blt
antoinette watson
I was not impressed with the food, but the staff on Lake Mead was wonderful. I had the Chicken Caesar Wrap. It had way too much mayo and Caesar dressing, also too much lettuce and not enough chicken. The price was too expensive for a wrap. I ordered a wrap, 2 oatmeal rasin cookies that were horrible (too much cinnamon) and a soda, which cost me almost $20 way too much
Atmosphere: 4
Food: 1
Service: 5
angel roldan
Food great, staff very friendly, good atmosphere.
Nicollette B
Update: I ended up going in when I got off work to explain the situation and Madeline assisted me. She was very kind and welcoming. She was a huge help and very understanding to my frustrations. Her calm nature and ability to remediate the situation has left me in admiration. Thanks to Madeline, I will be back. I am leaving my original review ONLY because corporate/ franchise needs to be aware of how their general manager Dawn is treating people and potentially losing customers. Thanks to Madeline and the other gentleman there for saving a customer!For the GM: Completely awful! I ordered for delivery and they brought the wrong chips AND forgot an item! I called and the general manager Dawn was extremely rude and condescending! She did not listen and spoke extremely fast without letting me get two words in. Her only remedy was to credit my jimmy johns account which is odd because I DONT HAVE ONE! I ordered online as a guest at checkout so I don’t know what she thinks she would credit! She refused to refund me for the missing/ wrong items or redeliver the correct items. If this is how Jimmy Johns does business then I won’t go to any location at all!
Atmosphere: 5
Food: 5
Service: 5
John Smith
That guy Daejah is always rude. I stopped going there just because of him. There's a Subway just down the street.
Do not order sandwiches from here. There sandwiches are a joke. One slice of turkey one slice of cheese and barely any lettuce or tomatoes.Waste of money.
Love their sandwiches.
Atmosphere: 5
Food: 5
Service: 5
For some reason every time I call this Jimmy John’s always an issue customer service is trash doesn’t make no sense. sometimes they trying to act like they’re polite but they’re not literally call yesterday call today. What’s the number? I don’t know It by Hard because I got a knew number. Oh I need the number. I don’t understand why it’s not popping up on my screen doesn’t make no sense but all right.
Atmosphere: 1
Food: 2
Service: 1
Thank You to Pharohyce (name on my receipt) for the excellent customer service and great sandwich! He greeted everyone who came in very kindly!
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service. I made a mistake with my order and they went above and beyond to fix it and get it delivered.
Atmosphere: 5
Food: 5
Service: 5
I love Jimmy John's sandwiches so do my wife and kids they use quality ingredients and the bread omg! Soft on the inside and a lil crunchy on the outside so it doesn't get saugy just like a sub should
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gargantuan Sub
Sandwich not made as ordered, employees seemed oblivious. Sandwiches laid on the counter for me. I asked for a bag and employee pointed to the bags, for me to bag myself. Asked for receipt, not given one. Fortunately, sandwiches were good, but will not be going back to this particular store.
Atmosphere: 2
Food: 4
Service: 2
Its always a pleasant visit when I do go.Pharo , Kaitlyn, and Madalynn have always been prompt, friendly and know what I want. Will always come back for more!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: blt
Love JJ's! Eat here several times a week, great subs, great staff, super fast delivery ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Ham and Avocado
Fantastic staff. Timely as humanly possible. I left with a smile.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I really enjoy this cold cut sub spot , everything tastes fresh and is very affordable , and thanks to that young dude Jose he made my sub quick , and was very helpful . ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: blt
I was not impressed with the food, but the staff on Lake Mead was wonderful. I had the Chicken Caesar Wrap. It had way too much mayo and Caesar dressing, also too much lettuce and not enough chicken. The price was too expensive for a wrap. I ordered a wrap, 2 oatmeal rasin cookies that were horrible (too much cinnamon) and a soda, which cost me almost $20 way too much
Atmosphere: 4
Food: 1
Service: 5
Food great, staff very friendly, good atmosphere.
Update: I ended up going in when I got off work to explain the situation and Madeline assisted me. She was very kind and welcoming. She was a huge help and very understanding to my frustrations. Her calm nature and ability to remediate the situation has left me in admiration. Thanks to Madeline, I will be back. I am leaving my original review ONLY because corporate/ franchise needs to be aware of how their general manager Dawn is treating people and potentially losing customers. Thanks to Madeline and the other gentleman there for saving a customer!For the GM: Completely awful! I ordered for delivery and they brought the wrong chips AND forgot an item! I called and the general manager Dawn was extremely rude and condescending! She did not listen and spoke extremely fast without letting me get two words in. Her only remedy was to credit my jimmy johns account which is odd because I DONT HAVE ONE! I ordered online as a guest at checkout so I don’t know what she thinks she would credit! She refused to refund me for the missing/ wrong items or redeliver the correct items. If this is how Jimmy Johns does business then I won’t go to any location at all!
Atmosphere: 5
Food: 5
Service: 5
That guy Daejah is always rude. I stopped going there just because of him. There's a Subway just down the street.
Atmosphere: 1
Food: 5
Service: 1