KFC
7017 S Durango Dr, Las Vegas
(702) 891-5425
Recent Reviews
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Great service definitely #1 kfc location will go back
Don't Go. Driest Chicken ever! Tried to give me 3 thighs instead of 2 chicken breast in 8 pieces family meal. They smiled and gave me a old dry chicken breast that should have been thrown away. Call manager Joey. He hung up. Didn't care.
If I could give this place negative stars I definitely would. HORRIBLE!! The coleslaw tasted Spoiled, it was watery, runny, and had a horrible smell. Chicken was just thrown into the bag along with my sides, The gravy burst open in the bag spilled everywhere on my passenger seat. I specifically asked for Napkins, butter, and honey however we were given none of that. Customer service here is below despicable usually when a customer says thank you the response is you’re welcome. The person at the drive-through window could barely be pulled away from his telephone.
Could barely hear the person speaking at the speaker, dude needs to speak up and talk like a regular person. Also asked for honey and butter after getting my card back and he walked off without saying anything😂😂 won’t be coming back here, customer service isn’t hard just do your job right.
I waited up at the front counter for five minutes while people in the kitchen saw that I was there and ignored me.
Wow.
Ordered via the Drive Thru on 12-15-24 @330pm.
My order was simple.
Large pepsi.
Large french fries.
Got to the window. Paid. And, woman at the window said "we are making a fresh batch of fries".
She handed me my soda pop and asked me to park in the front. She said "will be out in 3 minutes". I parked.
In 3.5 min a gentleman walked out and handed me the remainder of my order.
I got home, shortly, and discovered i rec'd a container of half cold chewy fries, and the rest were hot.
KFC, why the heck would you do this?!
I would like an answer.
Atmosphere: 1
Food: 1
Service: 1
The most unfriendliest, most miserable, and non caring staff in any place I have ever been to. I've bought here only a total of 2 times since the first experience was horrible. I tried again, and they just got worse. It's an experience that leaves a bad taste in your mouth and ruins the food. I would go to a farther location next time than deal with this branch. or go to the popeyes across the street.
Atmosphere: 1
Food: 3
Service: 1
Consistently the way this restaurant is ran (especially @ night), I have had poor quality in the food, the service, and time management. The employees seem to never have food prepped and by the time it’s served the ingredients weren’t even done correctly. Gravy is watery and poorly seasoned, buckets can’t be fulfilled and are usually “improvised” with substitutions that don’t equate…idk who is running this store but it really needs a morale check and hopefully we can get some people in here to provide guests with an experience that is worth the money. I understand that things run out when they’re busy, but not every time I seem to order something from this location. In this economy it is a privelage to have a job and if you expect the paycheck make sure you’re doing a good job!
Atmosphere: 1
Food: 1
Service: 1
The employees are making their own rules. It’s 8 o’clock and they closed half the dinning room for no reason. Also super slow and rude. The floor is sticky and dirty. I’ll never go back at this.
Atmosphere: 1
Food: 1
Service: 1
Went through drive-thru around 7:30pm…no wait in line and restaurant appeared empty. Employee taking order was unfriendly and I had to repeat myself several times. Woman at window also not friendly and informed us we had to wait for fries so asked us to pull to front. After waiting almost ten minutes, I left my car and went inside, thinking somehow we were forgotten. No one was at the counter and when I finally got the attention of the woman who had been at the window, she seemed annoyed that I was not still waiting in my car! I still had to wait while the few employees were seemingly in no rush to get the food together. After finally getting our order, the chicken tenders were almost inedible they were so overdone and dry; the coleslaw was runny and the mashed potatoes and gravy were unappealing. We paid over $26 for two “meals”. Never again!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken
Restaurantji Recommends
Best looking KFC I've seen in my life
The chicken nuggets were mostly mehhh tho
First time trying them
I usually just get tenders
EDIT I got tenders a day ago
Tasted great
Atmosphere: 5
Food: 5
Service: 5
Is the 3 piece 2 thighs and 1 leg? The gravy is very light brown. It's like they added too much flour to the gravy to cut cost or something. The extra crispy seemed a lot like the regular fried chicken. The biscuits are under cooked. They forgot to give a fork in the drive-thru. The coleslaw was okay. That's about it. Hope I don't get sick. You have to watch them these days. They always get you in the drive-thru.
Manager UNPROFESSIONAL…. Joey or Joby (whatever)!!!! I ordered a 4 pc combo, all original wings… AFTER CHARGING my card claimed he didn’t have it and handed me PARTS of wings and then didn’t know how to REFUND MY CARD…
Nasty attitude on top of it all… Brotha don’t be mad about YOUR career choices ✌?
Service: 1
Store hours shows open until 10:30pm , but the restaurant is always closed before 9:00pm . They have a paper sign posted on the doors Drive Thru only??
Store hours shows open until 10:30pm , but the restaurant is always closed before 9:00pm . They have a paper sign posted on the doors Drive Thru only??
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