La Michoacana Premier Ice Cream and Crepes

4545 E Tropicana Ave, Las Vegas
(725) 266-4382

Recent Reviews

Sort by
Esmeralda Cruz

Everything is always so delicious every time we go. Rosa and all the ladies are so nice every time we go. We love coming here

Consumer Consumer

The presentation was really messy.Everything was over spilling.They don't offer you anything to take home with you. And all of the ladies attitude is horrible. No concept of customer service at all.

A B

Service was a little rude but good food!

Paola Nevarez

Everything we had was delicious and the customer service is excellent. The ladies working here are super nice. Definitely will be going back.

Sandra Downey

Great lots of flavors

rosalia rojas

If I can rate them 0 stars I would. As my first time going here I bought my child an elote and unfortunately I didn’t notice it until he almost finished it and asked what this is. This is so unprofessional as a FOOD establishment. I asked to speak to the manager and they didn’t come out they sent back the waitress to my table giving me another elote and to inform me that they were sorry and this is a “brand new” batch of corn shipment that was delivered. Now he’s sick with a 104 degree temperature.

Peter Poll

Super good ice cream, loved it.

Olindria Ojankis

This place did amazing my food was fresh and the place looked clean definitely recommend

Monica Tiffith

Its good

zerosix BG

Ordered 18 tamales, strawberry, chicken, pork, cheese. The Pork tamales tasted terrible, like they were spoiled. The other tamales were ok. I brought back the pork tamales, told them they tasted spoiled, the nice lady at the register called the manager, "Rosa". Came back saying they couldn't process refunds, I could only get more tamales. I told her that's fine, I don't want a refund, but I'll take something different, as the tamales were bad. She called Rosa again, this time Rosa talked to me on speaker phone, saying, "it's not my fault you don't like the tamales, we can't give you your money back our system is blocked for refunds, get more tamales, that's all we can do. I told her I wasn't looking for a refund, just exchange for anything else (only a total of $14 btw), she said no only tamales. At that point I told her give me my money back then or I'm reporting you. "Rosa" told the lady at the register, "give him his money back, but save the camera footage, don't ever sell him tamales again. I support small businesses, which is why initially, I didn't even ask for a refund, but this woman, "Rosa", is really bringing the business down. She needs to face real consequences for treating a patron this way. It's not my first time here, the workers are always very friendly, I've come here many times with my entire family. I don't know if I'll ever come back now. I didn't even keep the refund, I left it as a tip for the lady at the register, as she was visibly nervous about the whole situation. I'm sorry they have to work under such conditions. I hope the owner sees this and takes action

Atmosphere: 3

Food: 1

Service: 1

Elaine G

So disappointed in the way the manager handled our concern. Bought Tamales for our dinner and took them home, when we went to try them we realized they were rotten! We brought them back and asked if we could exchange for something different, the manager had the nerve to say "it's not my fault you don't like the tamales" are you joking? THEY WERE ROTTEN. We like to support small businesses, this place is going to lose business if they don't rethink who they choose to resolve their customer concerns.

Atmosphere: 1

Food: 1

Service: 1

Nathan Gutierrez

When I got red tamales, they were rotten. Terrible attitude from the manager and refusal for refund until threat of report

Atmosphere: 1

Food: 1

Service: 1

Hans Gutierrez

Terrible service by "Rosa".

Atmosphere: 1

Food: 1

Service: 1

Silvia M

Don't eat the tamales here and the "manager" Rosa is rude. The rest of the staff is very friendly, I'm sorry to the employees that have to deal with her.

Atmosphere: 1

Food: 1

Service: 1

J R

Best one, very jummy ❤️

Atmosphere: 5

Food: 5

Service: 5

Loading...

La Michoacana Premier Ice Cream and Crepes

4545 E Tropicana Ave, Las Vegas, NV 89121
(725) 266-4382