Stopped in at this Alta and Decatur location to see why McDonald's has been losing business. 21-minute wait (amongst screaming children) for rock-hard "french fries" and an equally hard and tasteless piece of "fish" that apparently had been microwaved days in advance. ?
Atmosphere: 1
Food: 1
Service: 1
JoyLav Social Media
They need to have more than one kiosk for ordering. And kids older than five should not be in the play place.Dietary restrictions: Need to have more sugar-free options for diabetics.Parking: Hard to get out of a parking space if you're parked in the handicapped parking because the drive through line crosses in back of you making it difficult for you to get out.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Apple Slices, Sausage Mcmuffin, Cheeseburger, World Famous Fries
Eile Veelie
Literally had me waiting for 10+ mins just for an order that was already ready and just sitting on the counter. Horrible communication and workplace
Bryan Hill
Nice employees, clean inside and outside and food cooked fresh!
Atmosphere: 5
Food: 5
Service: 5
Veronica Areli Rhine
They didn't have one of the items I ordered and failed to let me know.
Atmosphere: 3
Food: 5
Service: 3
Nate Kelley
Check your bag before pulling off. This location sucks on the night shift. Always a long wait even when it’s only my car. This the third and last time I go here and not get all my food I ordered and paid for.
Atmosphere: 3
Food: 2
Service: 1
Mr.DisneyAdventrr
Every time I come to this McDonald’s there’s always an issue with the service Aside from there, always being a long line in a long wait, every time I come Without a fail I always get asked to wait on the side. I never have Problems with any other McDonald’s location it’s always this one. The excuse is: “we are understaffed“ I think management is to blame here, if they’re always “understaffed“. The cherry on top: My order was wrong….
Atmosphere: 1
Food: 5
Service: 1
Levi Exner
Unacceptable wait in the morning with 2 cars. I was I the drivethru for over 20 minutes.Edit: wow and they messed up the order
Kevin Ducqets
This McDonald’s is consistently never open around 2 AM. I’ve had multiple times where they say. Their system is down. Or they just can’t take orders at the moment. I’ve also been there where they tell you that they can’t make anything due to the grill being switched to a breakfast
The workers there earn their money. They work very hard, are very polite, and hot
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Mac, Chicken Mcnuggets
Antonio Lopez
I like this place a lot ?
Atmosphere: 4
Food: 5
Service: 5
Leticia Unks
Yes 2nd time this week. Gave it another try and failed me. No one was willing to
Service: 1
Recommended dishes: Fish
Q Johnson
Walked in to order food and use the restroom. Older lady had a attitude with me wanting to use the restroom. No toilet paper at all in my Stall. With this amount of traffic in a busy area for this location to not have no tissue for women is UNBELIEVABLE.
Atmosphere: 1
Service: 1
Ryder Broadnax
when I went in, I was ignored until I began to walk out, made you I was the only person in there. After noticing about me walk out the asked "what do you want" so I replied "I would like to use the restroom" they open the code locked door to reveal a poorly lit, small bathroom with a younger male employee standing in the corner on his phone. ignoring the uncomfortable atmosphere, I use the restroom and go to wash my hands, but low and behold, they have no fosit, so I had to use a water bottle from my car to rinse my hands.
Stopped in at this Alta and Decatur location to see why McDonald's has been losing business. 21-minute wait (amongst screaming children) for rock-hard "french fries" and an equally hard and tasteless piece of "fish" that apparently had been microwaved days in advance. ?
Atmosphere: 1
Food: 1
Service: 1
They need to have more than one kiosk for ordering. And kids older than five should not be in the play place.Dietary restrictions: Need to have more sugar-free options for diabetics.Parking: Hard to get out of a parking space if you're parked in the handicapped parking because the drive through line crosses in back of you making it difficult for you to get out.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Apple Slices, Sausage Mcmuffin, Cheeseburger, World Famous Fries
Literally had me waiting for 10+ mins just for an order that was already ready and just sitting on the counter. Horrible communication and workplace
Nice employees, clean inside and outside and food cooked fresh!
Atmosphere: 5
Food: 5
Service: 5
They didn't have one of the items I ordered and failed to let me know.
Atmosphere: 3
Food: 5
Service: 3
Check your bag before pulling off. This location sucks on the night shift. Always a long wait even when it’s only my car. This the third and last time I go here and not get all my food I ordered and paid for.
Atmosphere: 3
Food: 2
Service: 1
Every time I come to this McDonald’s there’s always an issue with the service Aside from there, always being a long line in a long wait, every time I come Without a fail I always get asked to wait on the side. I never have Problems with any other McDonald’s location it’s always this one. The excuse is: “we are understaffed“ I think management is to blame here, if they’re always “understaffed“. The cherry on top: My order was wrong….
Atmosphere: 1
Food: 5
Service: 1
Unacceptable wait in the morning with 2 cars. I was I the drivethru for over 20 minutes.Edit: wow and they messed up the order
This McDonald’s is consistently never open around 2 AM. I’ve had multiple times where they say. Their system is down. Or they just can’t take orders at the moment. I’ve also been there where they tell you that they can’t make anything due to the grill being switched to a breakfast
Atmosphere: 1
Food: 1
Service: 1
Terrible never have ice
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The workers there earn their money. They work very hard, are very polite, and hot
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Mac, Chicken Mcnuggets
I like this place a lot ?
Atmosphere: 4
Food: 5
Service: 5
Yes 2nd time this week. Gave it another try and failed me. No one was willing to
Service: 1
Recommended dishes: Fish
Walked in to order food and use the restroom. Older lady had a attitude with me wanting to use the restroom. No toilet paper at all in my Stall. With this amount of traffic in a busy area for this location to not have no tissue for women is UNBELIEVABLE.
Atmosphere: 1
Service: 1
when I went in, I was ignored until I began to walk out, made you I was the only person in there. After noticing about me walk out the asked "what do you want" so I replied "I would like to use the restroom" they open the code locked door to reveal a poorly lit, small bathroom with a younger male employee standing in the corner on his phone. ignoring the uncomfortable atmosphere, I use the restroom and go to wash my hands, but low and behold, they have no fosit, so I had to use a water bottle from my car to rinse my hands.
Atmosphere: 1
Food: 1
Service: 2