Night shift is amazing I really like this mcdonald's but for some reason for the past couple of months after 10pm they shut the store down and everything is done manually so no matter what even if you're The only person in line is gonna take thirty minutes to get your food Carmina is a horrible manager
Atmosphere: 5
Food: 5
Service: 5
Dana Rodrigues
Overpriced, shrinking sizes, ridiculous. Cists as much as a sit down restaurant.
Atmosphere: 1
Food: 3
Service: 2
Rose Pedals
Messed up both of my sandwiches and the sprite was pretty mid
Atmosphere: 1
Food: 1
Service: 1
Lord Seamus
The workers seem inconvenienced that your there and never say anything when they give you your food. They say your number, you walk up and they throw ketchup in your bag and walk away without saying anything. They threw ketchup packets on top of my fries each time I was there. I have to fish the packets out of my fries. They never even asked if I wanted ketchup. The workers used to be so nice, now they are kind of rude. Also they never have anyone at the two registers they have available. They make drive thru the priority. Expect to wait 20 minutes if you go inside. Even door dash drivers have to wait. This was the afternoon shift around 2pm. The place looks nice though. They just remodeled but the workers lack customer service.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Mcgriddle, Big Mac, Mcdouble, French Fries, Hamburger, Cheeseburger
Mario Siordia
McDonald's: A Tale of Two Realities
My recent visit to McDonald's was a stark contrast between two distinct realities: the exceptional and the disappointing.
On the one hand, Mary, a true beacon of brilliance, deserves the highest praise for her outstanding service. Despite a bustling environment and numerous coworkers, Mary was the only one who consistently acknowledged my presence, offering prompt and attentive service. Her dedication and commitment to customer satisfaction were truly refreshing in a setting that often feels impersonal.
Unfortunately, the rest of my experience was marred by a distinct lack of attention from other employees. It felt like my request for a simple refill was met with indifference, as I waited for nearly 20 minutes without any acknowledgment. This neglectful service created a frustrating and disappointing experience that left me questioning the overall quality of service at this particular location.
While Mary's exceptional service stands out as a testament to the potential for quality customer service at McDonald's, the stark contrast between her attentiveness and the indifference of her colleagues raises serious concerns about the consistency of service at this location.
It's imperative that McDonald's recognizes the significant impact of Mary's dedication to customer service and encourages a similar level of attentiveness from all employees. This way, customers like myself can consistently expect a positive and enjoyable experience. Until then, my next visit will be a gamble, relying heavily on the hope of encountering another Mary.
daniel perkins
Karen yelling at staff, in regards to there
Atmosphere: 3
Food: 4
Service: 3
Yuchen Zhao
I'm not one to typically pen a negative review, but this particular McDonald's is incredibly sluggish. It's perhaps the slowest I've ever encountered. The staff members are friendly, yet it seems they are severely understaffed. I ordered a frappe, only to find that the cup was broken. When I requested a replacement, to my disappointment, the new cup was also damaged. Be prepared to endure a wait of 20 minutes or more for any food item you order here. BTW, the restroom is locked for a key code unless they buzz you in, which means another 5 mins+. There are also flies while you eat, be prepared.
Atmosphere: 2
Food: 5
Service: 2
Damaris Vera
The food is great but the service is not as great they would mess up orders even if there was no one in line and always that night and in the evening and there will always be short staff It's not a great place to eat that
Atmosphere: 3
Food: 4
Service: 2
Dusty D
Went through drive thru yesterday. We were next person in line to have order taken. 30 minutes later we received our food. Don't know what too do long, didn't see big orders being handed out through winder. Fries were old and buns were hard. Will never go there again.
Food: 1
Service: 1
Beverly Kitterman
How do you have 20 minute ticket times and still give incorrect orders which are cold!? This store was just renovated and instead should have been closed.
Wanted to grab a quick fight, but waiting thirty minutes in line and the drive through is ridiculous.
Atmosphere: 2
Food: 3
Service: 1
Kent Viesselman
Haven't been to mcdonald's in years. Now I remember why.
Atmosphere: 1
Food: 1
Service: 1
JackDaNugget
For a place that has been re-modeled, the atmosphere is just like a McDonalds you'd hope it'd be, but always remember to double check your bags for missing items, they usually forget an item or two.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Mcgriddle, Double Quarter Pounder with Cheese, French Fries, Cheeseburger, Mcchicken, Big Breakfast with Hotcakes, Dr Pepper, Sausage
Jenni Hernandez
Its a hot and cold kind of place. Days you great wonderful service by staff and then days you don't. Overall its another McDonald's
Night shift is amazing I really like this mcdonald's but for some reason for the past couple of months after 10pm they shut the store down and everything is done manually so no matter what even if you're The only person in line is gonna take thirty minutes to get your food Carmina is a horrible manager
Atmosphere: 5
Food: 5
Service: 5
Overpriced, shrinking sizes, ridiculous. Cists as much as a sit down restaurant.
Atmosphere: 1
Food: 3
Service: 2
Messed up both of my sandwiches and the sprite was pretty mid
Atmosphere: 1
Food: 1
Service: 1
The workers seem inconvenienced that your there and never say anything when they give you your food. They say your number, you walk up and they throw ketchup in your bag and walk away without saying anything. They threw ketchup packets on top of my fries each time I was there. I have to fish the packets out of my fries. They never even asked if I wanted ketchup. The workers used to be so nice, now they are kind of rude. Also they never have anyone at the two registers they have available. They make drive thru the priority. Expect to wait 20 minutes if you go inside. Even door dash drivers have to wait. This was the afternoon shift around 2pm. The place looks nice though. They just remodeled but the workers lack customer service.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Mcgriddle, Big Mac, Mcdouble, French Fries, Hamburger, Cheeseburger
McDonald's: A Tale of Two Realities
My recent visit to McDonald's was a stark contrast between two distinct realities: the exceptional and the disappointing.
On the one hand, Mary, a true beacon of brilliance, deserves the highest praise for her outstanding service. Despite a bustling environment and numerous coworkers, Mary was the only one who consistently acknowledged my presence, offering prompt and attentive service. Her dedication and commitment to customer satisfaction were truly refreshing in a setting that often feels impersonal.
Unfortunately, the rest of my experience was marred by a distinct lack of attention from other employees. It felt like my request for a simple refill was met with indifference, as I waited for nearly 20 minutes without any acknowledgment. This neglectful service created a frustrating and disappointing experience that left me questioning the overall quality of service at this particular location.
While Mary's exceptional service stands out as a testament to the potential for quality customer service at McDonald's, the stark contrast between her attentiveness and the indifference of her colleagues raises serious concerns about the consistency of service at this location.
It's imperative that McDonald's recognizes the significant impact of Mary's dedication to customer service and encourages a similar level of attentiveness from all employees. This way, customers like myself can consistently expect a positive and enjoyable experience. Until then, my next visit will be a gamble, relying heavily on the hope of encountering another Mary.
Karen yelling at staff, in regards to there
Atmosphere: 3
Food: 4
Service: 3
I'm not one to typically pen a negative review, but this particular McDonald's is incredibly sluggish. It's perhaps the slowest I've ever encountered. The staff members are friendly, yet it seems they are severely understaffed. I ordered a frappe, only to find that the cup was broken. When I requested a replacement, to my disappointment, the new cup was also damaged. Be prepared to endure a wait of 20 minutes or more for any food item you order here. BTW, the restroom is locked for a key code unless they buzz you in, which means another 5 mins+. There are also flies while you eat, be prepared.
Atmosphere: 2
Food: 5
Service: 2
The food is great but the service is not as great they would mess up orders even if there was no one in line and always that night and in the evening and there will always be short staff It's not a great place to eat that
Atmosphere: 3
Food: 4
Service: 2
Went through drive thru yesterday. We were next person in line to have order taken. 30 minutes later we received our food. Don't know what too do long, didn't see big orders being handed out through winder. Fries were old and buns were hard. Will never go there again.
Food: 1
Service: 1
How do you have 20 minute ticket times and still give incorrect orders which are cold!? This store was just renovated and instead should have been closed.
Food: 1
Service: 1
Restaurantji Recommends
Good service, friendly, I love them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcgriddle, Sausage
Wanted to grab a quick fight, but waiting thirty minutes in line and the drive through is ridiculous.
Atmosphere: 2
Food: 3
Service: 1
Haven't been to mcdonald's in years. Now I remember why.
Atmosphere: 1
Food: 1
Service: 1
For a place that has been re-modeled, the atmosphere is just like a McDonalds you'd hope it'd be, but always remember to double check your bags for missing items, they usually forget an item or two.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Mcgriddle, Double Quarter Pounder with Cheese, French Fries, Cheeseburger, Mcchicken, Big Breakfast with Hotcakes, Dr Pepper, Sausage
Its a hot and cold kind of place. Days you great wonderful service by staff and then days you don't. Overall its another McDonald's
Atmosphere: 4
Food: 4
Service: 3
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