Mermaid Restaurant & Lounge

One of the worst experiences. And it’s repeated. Every time. Games are so bad. Never have won. Spent 2 hours in there. $400 down. And I don’t bet minimum. Won free games. Biggest win. $2. Never was offered a beverage nor reallly saw anyone around as far as servers go. Will absolutely never go back.

Despite the pictures of kids enjoying this expedience, no children are allowed in the restaurant. I don’t even know if I’d describe it as a restaurant, it’s just a bar open to the casino with some dining seating. The hours for the mermaids are also incorrect on their sign. Mermaids are off Mon-Wednesdays.

Very nice place, but I think you should put a pizzeria in there 😎

Love the giant aquarium and also the fish tank behind and above the bar, it's full of glowing illuminated miniature white jellyfish, moving in slow motion.

Atmosphere: 5

Food: 5

Service: 5

Check in is 3:00 pm. We got there at 3 and were told the rooms weren’t ready because they were all booked up and housekeeping was doing their best. When traveling and tired you just want the room. The employee told us “I don’t know when your room will be ready”. We waited a few hours for room one and it was 6:00 before room 2 was ready. While I understand they are busy if check in is 3 it should be 3. The casino and rooms were really nice and clean but just based on the delay in getting in our room will change my mind on another stay.

If I was able to give this place zero stars, I would. I was playing Three Card Poker for at least 20 minutes, unknowingly betting $10 over the table’s maximum bet. The dealer never said a word—just took my chips hand after hand. It wasn’t until I hit the 6-card bonus that she conveniently informed me she could only pay me out $5 of the $15 I had been wagering each hand. When I, along with the entire table, confirmed that I had consistently been betting $15, the dealer initially challenged it. We had to get the pit boss involved to review the footage. After their so-called “review,” they determined they only owed me $35. How they came up with that number is beyond me. By my calculations, I was over-betting by $10 per hand for at least 20 hands—meaning I should have been refunded a whole lot more. But of course, they couldn’t (or wouldn’t) explain their math. The whole thing felt shady, and the way management handled it—especially Mike—was a joke. I told them to keep their players card because I won’t be coming back. If you like transparency and fair play, do yourself a favor and avoid this place. Feels like a dirty casino in more ways than one. 0/10.

Can here for breakfast. Sat at the bar for 20 mins before someone gave me a menu.. and then waited another 20 mins for food to come... ridiculous

Atmosphere: 4

Food: 3

Service: 1

I didn't even know this place existed in Silverton. My bf and I decided to just walk around the hotel after going to Shady Grove Lounge and stumbled upon this place. There was live music playing which already drew me in to check it out. There wasn't much seating but there was a place to sit right in front of the big tank that I was curious about and wondered if there would actually be a mermaid. I also wanted to get a cocktail because I saw the drink on Shady Grove Lounge's menu but they told me it was here. I got the cactus cooler and it even came in a cute cactus glass. We waited a little bit and sure enough, there really was a mermaid in the tank and was putting on a show. This was so cool to watch and just chill. Definitely happy we went here for a drink.

Worst bar I’ve ever experienced. Bar tender refused to make a drink off the menu. Offered to pay full price even though they didn’t have a souvenir glass or even have her sub a different glass (we really didn’t care) and she still refused to make a drink. Very rude too. Only saving grace was our waitress was nice but bar tender should be fired. Will never come back and don’t recommend. The Shady Grove was great though and very accommodating. Don’t waste your time at Mermaid and just go to Shady Grove.

Atmosphere: 1

Food: 1

Service: 1

This place was perfect! We’re from Michigan and were recommended this place from Mary at our hotel. This place did not disappoint! We all had wraps and beignets and came back the next day for the beignets because they were the best we’ve ever had. The staff and the owner were so sweet. They gave my niece a mermaid purse both days and a mermaid clip as well. Well definitely be back every time we’re vacationing here!

Atmosphere: 5

Food: 5

Service: 5

Free live entertainment with no cover charge.. how awesome is that?! I love how you can see the aquarium from the inside of the lounge, nice ambience & beautiful wall art . It's small but still enjoyable , a nice change from the crowded strip. I just went in to listen to some music after watching the mermaid show. I enjoyed the performer , thought he did a great job. Waitress was very friendly & attentive , wish I got her name. I had the best drink ever,compliments of another guest there. I told the waitress I don't drink but when I do it's usually light & very sweet. She brought me Malibu punch. It was delicious, not strong at all. Big thanks to her & bartender who made it. My first visit since being in the area & on my revisit list. Coupled with the aquarium, I'm so glad I came across this little gem during my Google search.

Not open when we went, but the jellyfish are always there. Do cool to watch and relax to.

Atmosphere: 5

Lori from the front desk IS THE SWEETEST!!! May be the best service Iv ever received in Vegas! Thanks for your personal care and assistance to make sure my stay went without a hitch. Silverton give her a raise!!

Waited for 20 minutes. Nobody served us and ignored us like we’re not there. Do not go here . tables are dirty and very unorganized terrible

Atmosphere: 1

Food: 1

Service: 1

Nice show for the kids

Atmosphere: 5

Food: 4

Service: 5