Panda Express
4949 N. Rancho Drive SPACE# FC-1, Las Vegas
(702) 645-2359
Recent Reviews
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Props to the front line employees trying their best. Complaint is about the mobile ordering system. When you order, it will text you order ready however when you get up there, it's not ready. It hasn't even started. This is the second time at this location this has happened. There was a line and the line was moving faster then mobile ordering. When someone else inquired (they were in the same situation) that person was told the line had priority. Makes Zero sense that The online ordering would send a text message saying order is ready when they're not even preparing it and outright say they have to take the line first. Personally it should be first in first out, wether that is mobile order or in person in line. I felt bad for the ladies that were working the line, they were trying their best but had zero training as how to incorporate mobile orders while handling a line. A lot of people mobile order to avoid waiting in line being able to just walk right up and pick up the order when it's ready. Not be told it's ready only to find out it's not. The convenience of being in a casino and mobile ordering is just that so you don't have to wait at the counter and it'll be ready when they say it's ready. Maybe it's an app issue Maybe it's a training issue but either way these ladies were doing their best given how crazy busy it is and with the training they had. It was a catch 22 for them just trying to keep up with the chaos
i was waiting for over an hour and some of my food was missing
great chinese food in this area.
Atmosphere: 5
Food: 5
Service: 5
Hey all. I just applied. If I get this location. I will make it an experience you'll enjoy. I've been in the restaurant industry. I believe in being real with the guests. Hope I get the opportunity to serve you all.
Hey all. I just applied. If I get this location. I will make it an experience you'll enjoy. I've been in the restaurant industry. I believe in being real with the guests. Hope I get the opportunity to serve you all.
Just ask for a lid and straw and they denied...We cannot give it to you....I had already purchased a Gatorade and put it in a cup. Just needed a straw amd a lid for the cup...
Atmosphere: 2
Food: 5
Service: 1
No star. Don't go here folks, Monique server and the old cashier need to find a new job that's make them happy..not a very good costumer service..rude and try to ignoreyou. Bad place to go have a meal please AVOID AT ALL TIMES
The only thing I liked was the sizzling shuffle. And they got rid of it. Bad choice. That's the Only thing I found that I like. Yes, I don't eat a panda anymore..
Atmosphere: 3
Food: 2
Service: 5
Cold Orange Chicken and under cooked Fried rice. Shorted me on my Teriyaki
Atmosphere: 3
Food: 2
Service: 2
I ordered but was told " what you see is what you get" won't be
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
3 stars are not for quality of the food, is for the fact it is 12:00 and they are nowhere near ready to be open. So try back again in an hour to see if there's any chance.
3 stars are not for quality of the food, is for the fact it is 12:00 and they are nowhere near ready to be open. So try back again in an hour to see if there's any chance.
Showed up an hour + before they closed. Apparently they only had 2 out of their dozen entrees available without a 25+ minutes wait on a friday night?
Full service options, very convinient inside the casino. Nice service too
it ok .
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