Pizza a tepid warm. And tye mini cinis were dry and hard
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Pepperoni Pizza, Cinnabon Mini Rolls
Joshua Harris
I placed an order a few nights ago for delivery at around 11PM, I ordered a large hand toss with light spicy marinara. But when I received the pizza it had a lot like extra sauce on it. But thankfully when I called to tell the worker about the mistake, the manager, Dez, was the one to pick up the phone and he was very understanding and took responsibility which most managers I feel like dont do, offering two different solutions for my troubles. Definitely will be ordering from here again, thank you again Dez for the help!
Atmosphere: 5
Food: 4
Service: 5
Janet Hernandez
Good quality and always fresh pizza, bless you pick up late lol
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Shanell Buckner
I ordered my food while I was out, less than ten minutes my order was ready.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Meat Pizza
Cherrie Lanier
I order a big dinner box and they swear that the pizza was the same size but it wasn't they could've just said they didn't have the dinner box available... Then the driver didn't have change and he was so rude I'm never ordering from this location again
Atmosphere: 1
Food: 1
Service: 1
Cesar Astorga
The call center places my order for the wrong location and Lacey was very nice and understanding and took care of me
Service: 5
Nicole Trunell
This location was terrible, they gave us a time when the pizzas would be ready. Then it took an additional 45 minutes of waiting and we ordered on line
Atmosphere: 2
Food: 5
Service: 1
daniela ocampo
Y’all forgot jalapeños on my pizza 😭
Tiffany S
This is the second time I’ve come here within seven days. The first time I ordered a personal pan pepperoni this time I ordered three pizza toppings, pizza with pepperoni, ham and Italian sausage first of all this location stinks. It smells weird and the piece of box smells weird and also the pizza smells weird. It stinks and smells like what mop water just like this location. I’m sitting here leaving the review as I’m taking bites of the pizza. It doesn’t even taste like Pizza Hut at all this location needs to be shut down. Don’t even look like Pizza Hut taste like the location looks and smells . I was skeptical the first time, but the second time was just reassurance.
Atmosphere: 1
Food: 1
Service: 1
Crissy Collins
I will not be ordering from this store again. I just ordered six pizzas for my staff—two cheese and four pepperoni. However, my receipt shows six cheese pizzas, and I’m unsure how this mistake occurred.
When I called, the first person I spoke to said they could correct the issue, but the second person told me there was nothing they could do since I ordered online. I am extremely disappointed that I spent nearly $100 on pizzas I did not order. This is unacceptable and bad for business. Now, I have to find another establishment for our Pizza Fridays.
It took a lot of extra time for deliver and food super dry and cold I called restaurant and I received a very bad service
Atmosphere: 1
Food: 1
Service: 1
Dana Goodlow
They were great 👍
Emma Ellingsworth
Ordered a large thin crust and a large hand tossed. Instead of communicating with the customer that they're out of both crusts they said nothing. Instead the customer got tavern crust. If customer wanted tavern crust we would've ordered it. We could've gone to another location. But no they said nothing. Horrible customer service. Their website should've reflected they were out of both crust.
Called store to complain and received an apology for food we couldn't eat.
Atmosphere: 1
Food: 1
Service: 1
Angelic Kearney
2/6/25 Ordered pizza and pepperoni melt and garlic bread and vegetables pasta and it was all horrible, hard , overcooked, no extra cheese nor Italian sausage as I ordered and melt was hard and burnt and garlic bread hard and dry and this is 3rd time I’ve complained about the food and I’m very disappointed and upset and disgusted 🤢 with the food and customer service ! Food and customer services are getting worst and worse and when you complain treat you like your the problem!! 6895 e lake mead blvd and 560 Nellis in Las Vegas they need some help with cooking and making a real pizza to the customers liking!!! Thanks to the delivery guy at Nellis he was courteous and helpful and polite and he needs a raise!!! Great customer service!!! I’m done with Pizza Hut and been with them for over 10 + years!! It’s really going down hill!!!
Service: 4
David Guzman
I am bilingual but I like to speak Spanish, I called to order something and asked for someone in Spanish and they left me in Lima without answering, but I went for some tacos
Pizza a tepid warm. And tye mini cinis were dry and hard
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Pepperoni Pizza, Cinnabon Mini Rolls
I placed an order a few nights ago for delivery at around 11PM, I ordered a large hand toss with light spicy marinara. But when I received the pizza it had a lot like extra sauce on it. But thankfully when I called to tell the worker about the mistake, the manager, Dez, was the one to pick up the phone and he was very understanding and took responsibility which most managers I feel like dont do, offering two different solutions for my troubles. Definitely will be ordering from here again, thank you again Dez for the help!
Atmosphere: 5
Food: 4
Service: 5
Good quality and always fresh pizza, bless you pick up late lol
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
I ordered my food while I was out, less than ten minutes my order was ready.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Meat Pizza
I order a big dinner box and they swear that the pizza was the same size but it wasn't they could've just said they didn't have the dinner box available... Then the driver didn't have change and he was so rude I'm never ordering from this location again
Atmosphere: 1
Food: 1
Service: 1
The call center places my order for the wrong location and Lacey was very nice and understanding and took care of me
Service: 5
This location was terrible, they gave us a time when the pizzas would be ready. Then it took an additional 45 minutes of waiting and we ordered on line
Atmosphere: 2
Food: 5
Service: 1
Y’all forgot jalapeños on my pizza 😭
This is the second time I’ve come here within seven days. The first time I ordered a personal pan pepperoni this time I ordered three pizza toppings, pizza with pepperoni, ham and Italian sausage first of all this location stinks. It smells weird and the piece of box smells weird and also the pizza smells weird. It stinks and smells like what mop water just like this location. I’m sitting here leaving the review as I’m taking bites of the pizza. It doesn’t even taste like Pizza Hut at all this location needs to be shut down. Don’t even look like Pizza Hut taste like the location looks and smells . I was skeptical the first time, but the second time was just reassurance.
Atmosphere: 1
Food: 1
Service: 1
I will not be ordering from this store again. I just ordered six pizzas for my staff—two cheese and four pepperoni. However, my receipt shows six cheese pizzas, and I’m unsure how this mistake occurred.
When I called, the first person I spoke to said they could correct the issue, but the second person told me there was nothing they could do since I ordered online. I am extremely disappointed that I spent nearly $100 on pizzas I did not order. This is unacceptable and bad for business. Now, I have to find another establishment for our Pizza Fridays.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
It took a lot of extra time for deliver and food super dry and cold
I called restaurant and I received a very bad service
Atmosphere: 1
Food: 1
Service: 1
They were great 👍
Ordered a large thin crust and a large hand tossed. Instead of communicating with the customer that they're out of both crusts they said nothing. Instead the customer got tavern crust. If customer wanted tavern crust we would've ordered it. We could've gone to another location. But no they said nothing. Horrible customer service. Their website should've reflected they were out of both crust.
Called store to complain and received an apology for food we couldn't eat.
Atmosphere: 1
Food: 1
Service: 1
2/6/25 Ordered pizza and pepperoni melt and garlic bread and vegetables pasta and it was all horrible, hard , overcooked, no extra cheese nor Italian sausage as I ordered and melt was hard and burnt and garlic bread hard and dry and this is 3rd time I’ve complained about the food and I’m very disappointed and upset and disgusted 🤢 with the food and customer service ! Food and customer services are getting worst and worse and when you complain treat you like your the problem!! 6895 e lake mead blvd and 560 Nellis in Las Vegas they need some help with cooking and making a real pizza to the customers liking!!! Thanks to the delivery guy at Nellis he was courteous and helpful and polite and he needs a raise!!! Great customer service!!! I’m done with Pizza Hut and been with them for over 10 + years!! It’s really going down hill!!!
Service: 4
I am bilingual but I like to speak Spanish, I called to order something and asked for someone in Spanish and they left me in Lima without answering, but I went for some tacos
Atmosphere: 3
Food: 3
Service: 3
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