Popeyes Louisiana Kitchen

We had an amazing experience with Hals here. We mentioned her exceptional service. She mentioned she want the customers to fly back happy 😃 we do appreciate it. Thank you 😊

Atmosphere: 5

Food: 5

Service: 5

They only give you one small dip and charge 75cents for another one. Terrible policy after spending $20 on food

Extremely overpriced.

Atmosphere: 1

Food: 2

Service: 1

Does not offer a zero tip

Bought a 2 piece chicken meal and asked for a cup of water. They do not have cups or water. They could not even give me a cup and direct me to the local bottle filling station. You have to buy a $6 bottle of water. I honestly thought that by law any restaurant that serves food has to at least offer water when asked.

Atmosphere: 3

Food: 4

Service: 3

Honestly was having a rough day but Henry and the team were so kind and efficient. If you are at a further gate, crave chicken, and have time to should go!

I frequent this Popeyes location whenever I’m flying through the Las Vegas Airport, and the food and service are consistently on point. I also appreciate that many of the staff are Filipino—the chicken is always moist, flavorful, and prepared well.

If I had to offer one critique, it would be that one of the aunties behind the counter sometimes gets frustrated when customers don’t pick up their orders right away after their numbers are called. When she exclaimed in Tagalog, “I’ve been calling that number and no one comes,” it created a slightly tense moment, especially with fellow Filipinos nearby. It didn’t ruin the experience, but it did affect the atmosphere a bit.

Overall, though, this location remains one of my favorites.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes, 24 Popeyes Wings, Chicken Strips and Fries, 4 Piece Chicken Biscuit, French Fries

I don't expect any restaurant inside the airport to be good. But Popeyes Louisiana Kitchen falls short of my lowest expectations. Bad service and the food were among the worst experiences I have had at any Popeyes Louisiana Kitchen. The prices of water and soda are the highest at the airport, too!

Atmosphere: 2

Food: 2

Service: 1

Flew thru Vegas as a layover and was super hungry…Popeyes was the better choice that was closest to my terminal. Service was nice and the food was good!

Atmosphere: 3

Food: 3

Service: 3

This was a horrible experience. I had noticed that there was no flavor to the chicken strips and they were not brown, instead they were blonde in color. I brought it to what I believe was the owner Patrick. Patrick was very rude to me, even though i made it clear that I wanted nothing more than to bring it to his attention. He was so rude to me that person behind me in line stepped away and refused to order. I was also approached by another customer who said she was appalled at Patricks disrespectful and rude attitude, and agreed that the chicken tenders were very bland. I’m not sure if Patrick was having a bad day, or whether too many other people were complaining about their food as well, but Patrick needs anger management classes!

Atmosphere: 1

Food: 1

Service: 1

Overpriced, but the taste is genuine Popeyes. Biscuit isn't really worthwhile, though.

Atmosphere: 3

Food: 4

Service: 4

Staff was on point very fast a greeting, order was out fast, piping hott mashed potatoes and chicken, very good

Atmosphere: 5

Food: 5

Service: 5

Nice enough people food is delicious

Especially the #1 the sandwich

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Sandwich, Popeyes Chicken Sandwiches

This used to be my stop every time I flew through LAS. The food used to be consistently great, well-portioned, fresh, and reasonably priced compared to other spots in the airport. That is no longer the case here. The staff are obnoxiously rude now, ignoring customers, eating their own food behind the counter while they “serve” customers. Their menu is confusing, and when you ask to clarify if drinks are included with combos, they say yes, only to charge you an additional $5.49 for a drink. That’s deceptive marketing. I cancelled my order after the whole drink idiocy, only to be responded to with “fine then, go somewhere else”. Whoever the franchisee of this location is needs to either get their staff together for a serious chat about how to serve customers, or they need to find staff who are willing to take care of folks the way they used to. The clashing signage may very well be a Popeyes corporate issue, but the franchisee and Popeyes need to get it sorted and be honest when customers ask to clarify if drinks are actually included. $20+ for a meal and drink at a fast food joint is hilarious when Wendy’s nextdoor charges around $12-15 for a similar combo meal.

Atmosphere: 1

Food: 3

Service: 1

Love Popeyes, but ignore the “drinks included” on the TV menu; the handwritten sign that says they’re not included takes precedent. 🙄

Atmosphere: 1

Food: 5

Service: 1