Popeyes Louisiana Kitchen

How in the heck do you always serve the most stale and disgusting chicken sandwich out of any other location? every time this location happens to have the nastiest sandwiches that are not made fresh. Any other location, never experience that.

Atmosphere: 1

Food: 1

Service: 1

Apparently the Drive thru person could only help one customer at a time. We were the third car in line. One at the window, one at the ordering station, and us. We finally got to the ordering station after 10 minutes. We waited there for 11 minutes before we were even greeted. We placed our order, pulled to the window and sat for 8 more minutes before anyone came to the window. He took my payment, then gave us our food about 6 minutes later. I had to get his attention again to get our drinks. All this time the people behind us were still at the speaker waiting to order. In total we spent 35 minutes at the drive thru. When we opened our sandwiches, we were shocked to see our chicken had been overcooked to dark brown extra extra crispy. The chicken very thin, mostly burnt breading. Total trash. That was 30 minutes and 20 dollars wasted. Total Crap Location. Do yourself a favor and go somewhere else. Yuck, yuck yuck!!

Bro said 10 minutes its been 25 for drive through, they werent even trying.

Went here waiting in line. Guy ask me if im picking up, I said no im ordering and he leaves and doesn't ask me what my order was. LOL im hot and hungry just left Bojangles thinking it was cheaper here but theyre charging 9.99 for 2 pics of chicken, diabolical. Whats a clean environment if no one is willing to help you. This is coming from someone whos also have experience in customer service and food service.

Food is pretty good here for being fast food which is the only reason I gave this place another chance. Come here maybe once every other week or more but one time a kid at the window for drive thru must've been going through it because the minute I pulled up, he seemed like he wanted to fight me. I have never seen him before. Had to be something internal going on but my food was extra late also so it was upsetting and nobody really gave me anything to compensate for this. It's not that big of a deal but I felt like they didn't care how bad the service was and how long i waited. 45 minutes for 5 chicken fingers. I get it that things happen but the way they just brushed me off like it wasn't anything seemed wrong. I did, however, get over it obviously and I have been back but I find myself looking for other places to get my chicken fix

Manager was excellent

Atmosphere: 5

Food: 5

Service: 5

Good chicken 🍗 still very affordable 👍🫡

Atmosphere: 5

Food: 5

Service: 5

No one in line at the driv-thru they took 17mins to take 2 cars orders constantly telling us to wait just a sec. Finally as I got to order i tried ordering chicken tenders from a chicken fast food restaurant and they said its going to be a 10min wait! Huh..... terrible cuatomer service the whole time.

Service: 1

I don't want to be mean but this place is one of the worst eating establishment in las vegas. The employees looked high.

Atmosphere: 1

Food: 1

Service: 1

Good customer service, fresh food

Atmosphere: 4

Food: 4

Service: 4

This has to be the absolute worst Popeyes in the country needs to be closed down they literally never have anything

Atmosphere: 1

Food: 1

Service: 1

I loved that the oriental lady working the window was very soft spoken and did not treat us badly because we came in later than we would have liked to. The last time we were running late to order food from Popeyes on Flamingo and Decatur blvd in Las Vegas, the two women there were very rude and disrespectful and were clearly upset that we ordered something at 9:30 pm. Both of the women were angry and discussing it among themselves then told us we had to wait for 20 minutes. We waited less than 10 and the tenders were cold and had been sitting for sometime, as they were chewy. This was after they told us they did not have any food left. So we told them we would wait but less than 10 minutes later they bring us this dried up cold tenders. They did not hide the fact that we clearly made them angry and inconvenienced both of them and they were quick to let us know. And they made us wait on purpose as they brought how old food and did not cook any new tenders, like they stated they would have to do. We apologized for running late getting there, but they continued to be rude to us. The lady tonight still had 3 people come up right at closing and never once did she act like anyone was a burden. This is the kind of help everyone who owns a business should have as employees. After all they can make or break a company. As for my friend and I, we will not go back to the other store nor the McDonalds across the street, because the employees are undeniably rude and don't mind letting you know how they feel. I would just say find another job. We thanked your employee for being so kind tonight. I did not get her name but I'm sure you could find her on this date and time with the store number. She deserves recognition. I don't know who else was working, but it looked as if she was doing everything herself. Very, very, very pleasant lady. Oh and the food was great.

Atmosphere: 5

Food: 5

Service: 5

Fast service with food well packaged and hot .

Atmosphere: 5

Food: 5

Service: 5

This location is constantly understaffed. Every time I come it's a 15-minute wait for one item.

Atmosphere: 1

Food: 3

Service: 1

Nice food and service is super friendly.

Atmosphere: 4

Food: 5

Service: 5