They gotta work on making the Frappuccinos a lil icier . 2nd time this week!
Atmosphere: 5
Food: 5
Service: 5
Keith Nguyen
Quite literally one of the worst run Starbucks I've been to. 5 small orders waiting in the lobby with my order being the last. 15 minutes from the moment I swipe my card to get my drink. Granted the drive through was busy as usual, but I feel this is definitely a sign of bad management (coming from former management). I've frequent much busier stores and it's never this bad waiting for an order. Apparently after reading the other reviews, this store is known to make lobby orders wait and prioritize drive through orders. I made a suggestion to Mary (the shift lead) and I got a very generic "we're sorry". They got a good team back there, it's just not managed well.
Atmosphere: 3
Food: 3
Service: 1
Sarai Faz
In all my years of going to Starbucks I have never been charged for extra milk. My drink cost 3.20 and they charged me 3.45 for extra milk. I was genuinely shocked. Although the cashier and barista were nice, I’m never going back.
Atmosphere: 2
Food: 3
Service: 2
Zavier DeHoff
I clumsily spilt my full cup of coffee, and Alona and NyJwaim were not only quick to help, but remade my drink without even asking. Certainly was appreciated, thank you guys for the culture u have at this location
Atmosphere: 5
Food: 5
Service: 5
Las Vegas
This Starbucks manager on duty today Dec.18th at 4:54pm is so inconsiderate and needs to understand that making customers wait 15 minutes due to your mistake is very nerve racking! I promise you I’ll never step foot in your Starbucks location ever again period!!
Service: 1
sherry miner
Stopped by for a 🥪 and a drink.zgreat service
Parking: They also have handicapped parking
Wheelchair accessibility: They have Handicapped seating
Drive-through line was so long I went inside once inside I placed my order and then I sat there and watched my drink. Sit there for five minutes instead of it handed to me just so the people before me wouldn’t be upset that my drink was done first the whole reason why I came inside was so I didn’t have to wait in a long line ended up waiting longer inside for my drink and outside.
Atmosphere: 1
Food: 1
Service: 1
Forrest Hill
Everyone here is wonderful and the service is spectacular. They remember my name every time I walk in.
Sadie, told me as long as I use the name Trump, she won't call it out.He's a racist and anyone that votes for him is as well...
Atmosphere: 1
Food: 1
Service: 1
Lia Huntington
The baristas are all very nice and polite and my order was good. I came here to work on my laptop because I needed a quiet place to work and this is one of the only Starbucks locations open after 8pm. At 7:45pm, one of the Baristas began stacking the chairs on top of the tables in the lobby and about 20 minutes later, she swept and mopped the floor, including the area directly around my feet. I understand that the baristas have closing duties, but I felt rushed and unwelcome in the lobby, I also felt trapped because I did not want to walk over the freshly mopped floor. I understand everyone has a life and wants to get off work, but please just let your customers know that you are closing the lobby instead of making them feel guilty and uncomfortable for sitting in an establishment that is still open.
Atmosphere: 2
Food: 5
Service: 3
Nando B
This is a exceptional Starbucks. The crew here at all times of the day are really great. The coffee and food are done right. I've been to many Starbucks but this is my favorite.
Atmosphere: 5
Food: 5
Service: 5
lovely isaiah
Always clean, friendly staff and above everything the service is awesome .
Atmosphere: 5
Food: 5
Service: 5
Manny
The aftertaste of zionism and union busting still lingers.
Great service 👏
Atmosphere: 5
Food: 5
Service: 5
They gotta work on making the Frappuccinos a lil icier .
2nd time this week!
Atmosphere: 5
Food: 5
Service: 5
Quite literally one of the worst run Starbucks I've been to. 5 small orders waiting in the lobby with my order being the last. 15 minutes from the moment I swipe my card to get my drink. Granted the drive through was busy as usual, but I feel this is definitely a sign of bad management (coming from former management). I've frequent much busier stores and it's never this bad waiting for an order. Apparently after reading the other reviews, this store is known to make lobby orders wait and prioritize drive through orders. I made a suggestion to Mary (the shift lead) and I got a very generic "we're sorry". They got a good team back there, it's just not managed well.
Atmosphere: 3
Food: 3
Service: 1
In all my years of going to Starbucks I have never been charged for extra milk. My drink cost 3.20 and they charged me 3.45 for extra milk. I was genuinely shocked. Although the cashier and barista were nice, I’m never going back.
Atmosphere: 2
Food: 3
Service: 2
I clumsily spilt my full cup of coffee, and Alona and NyJwaim were not only quick to help, but remade my drink without even asking. Certainly was appreciated, thank you guys for the culture u have at this location
Atmosphere: 5
Food: 5
Service: 5
This Starbucks manager on duty today Dec.18th at 4:54pm is so inconsiderate and needs to understand that making customers wait 15 minutes due to your mistake is very nerve racking! I promise you I’ll never step foot in your Starbucks location ever again period!!
Service: 1
Stopped by for a 🥪 and a drink.zgreat service
Parking: They also have handicapped parking
Wheelchair accessibility: They have Handicapped seating
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Cheddar & Egg White Sandwich, Bacon Sausage & Egg Wrap
Drive-through line was so long I went inside once inside I placed my order and then I sat there and watched my drink. Sit there for five minutes instead of it handed to me just so the people before me wouldn’t be upset that my drink was done first the whole reason why I came inside was so I didn’t have to wait in a long line ended up waiting longer inside for my drink and outside.
Atmosphere: 1
Food: 1
Service: 1
Everyone here is wonderful and the service is spectacular. They remember my name every time I walk in.
Atmosphere: 5
Food: 5
Service: 5
My favorite coffee?
Restaurantji Recommends
Sadie, told me as long as I use the name Trump, she won't call it out.He's a racist and anyone that votes for him is as well...
Atmosphere: 1
Food: 1
Service: 1
The baristas are all very nice and polite and my order was good.
I came here to work on my laptop because I needed a quiet place to work and this is one of the only Starbucks locations open after 8pm. At 7:45pm, one of the Baristas began stacking the chairs on top of the tables in the lobby and about 20 minutes later, she swept and mopped the floor, including the area directly around my feet. I understand that the baristas have closing duties, but I felt rushed and unwelcome in the lobby, I also felt trapped because I did not want to walk over the freshly mopped floor. I understand everyone has a life and wants to get off work, but please just let your customers know that you are closing the lobby instead of making them feel guilty and uncomfortable for sitting in an establishment that is still open.
Atmosphere: 2
Food: 5
Service: 3
This is a exceptional Starbucks. The crew here at all times of the day are really great. The coffee and food are done right. I've been to many Starbucks but this is my favorite.
Atmosphere: 5
Food: 5
Service: 5
Always clean, friendly staff and above everything the service is awesome .
Atmosphere: 5
Food: 5
Service: 5
The aftertaste of zionism and union busting still lingers.
Atmosphere: 1
Food: 1
Service: 1
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