I try to always give positive reviews but I can't ignore giving a negative one in this particular instance. We come to this location more frequently than most around here. Zero help was told I had to use the app to get the current coupon or promotion no one was willing to help or seem to even know what they are doing including the manager super disappointed don't know who to escalate to in this particular situation love Subway but this location really blew it this time
Atmosphere: 2
Service: 1
keith jackson
Number 8 was amazing
Atmosphere: 5
Food: 5
Service: 5
Brent James
Not friendly at all.Old lady wearing face mask cannot even comprehend what she saying.Was taking pictures to help them out with a nice review and instead was greeted with an unwelcome demeanor!!THEN THEY DO NOT CARRY PASTRAMI ANY LONGER!!?Had a craving.Stopped taking pictures.Sitting in my car writing this review
Atmosphere: 2
Food: 3
Service: 2
Cordell Johnson
2/7 Alexander tonight on the late night shift had great customer service. My wife just had surgery on getting her teeth removed and needed soup. Even though they stop preparing soup at a certain time. He happily made it anyway and she said it was the best Fast food soup she ever had. Also, he had a line and online orders and took care of everyone above and beyond as I waited for my wife's soup. Subway don't loose this man give him a raise and a promotion!!!. Don't be cheap y'all not serving $5 sandwiches no more, but I'll spend an up price sandwiches on great customer service like Alexander.
I arrived at the store at 3am, being the only 24 hour restaurant even in the area was really happy to find it, all the lights were on but I found the door locked. I knock on the door and see two employees come out of the back and give me a wave to wait. So after waiting around I go inside and order my sandwich. Zander used very sarcastic yet monotone customer service voice, all is fine, the only part of this trip that really annoyed me was being denied a side of sauce for my foot long. After offering to pay I was sternly told there was nothing he could do, and the containers are strictly for cheese sauce, but I literally just ordered from here yesterday and received a side of chipotle. Not sure what this guys power trip is, but for a billion dollar company to just refuse a small request to a frequent customer felt plainly rude. It’s also the way you speak to people- not sure what this guys power trip is, but Zander fake it til you make it because it’s not that hard.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: The Philly Footlong Regular Sub
Jennyli Sevilleja
This guys right here has the worst customer service!! He didn’t want to give me his name. He claims his manager was out of town, he said he was the supervisor but could not help me with my complaint. This place is ran by these young kids that do not know what customer service is and do not put in any pride into what they’re doing!Their menu prices are wrong and cannot refund me for what I was charged for. That’s false advertisement!!! I’ve always loved subway but this location sucks! Very dirty and vegetables don’t even get refilled!
Atmosphere: 1
Food: 1
Service: 1
Shawdy S.
This guys right here has the worst customer service!! He didn't want to give me his name. He claims his manager was out of town, he said he was the supervisor but could not help me with my complaint. This place is ran by these young kids that do not know what customer service is and do not put in any pride into what they're doing! Their menu prices are wrong and cannot refund me for what I was charged for. That's false advertisement!!! I've always loved subway but this location sucks! Very dirty and vegetables don't even get refilled!
Anthony S.
The employee named Isa had terrible customer service during my entire time at this location she felt the need to correct me on what my sandwich was called. Never coming to this location again.
Arthur F.
Came to get a sandwich after the gym and the doors were locked and employees were standing around inside with the lights dimmed.
Randy Galaxy
I really don't know why they advertise this store as 24 hours.ive come here multiple times at 2:30 am yet they're always closed. The photo shows me trying to open the door and it's locked even tho it says open 24
Said visa is not accepted, was using my visa debit card...not approved. My discover card, not approved but yet my visa credit card that I haven't used in over a year was
Atmosphere: 1
Service: 1
Jamal J.
Came back in again and same issue. The wait here super long with a line to the door with only one person working 8:00 at night? this time it's was the short guy with black curly hair never understand why I come here and always see multiple employees but only one actually working.
manuel benitez
Bad experience, yesterday I was in this place and one of the employees was very rude, they had never treated me like this, I did not buy and I went to another place to eat.
Atmosphere: 1
Food: 1
Service: 1
Dawn B
Burnt my hand on the door handle! Facing the sun anytime after 1:00 requires a door handle “glove” so patrons do not burn their hands. Plus, the doors are super heavy!
I try to always give positive reviews but I can't ignore giving a negative one in this particular instance. We come to this location more frequently than most around here. Zero help was told I had to use the app to get the current coupon or promotion no one was willing to help or seem to even know what they are doing including the manager super disappointed don't know who to escalate to in this particular situation love Subway but this location really blew it this time
Atmosphere: 2
Service: 1
Number 8 was amazing
Atmosphere: 5
Food: 5
Service: 5
Not friendly at all.Old lady wearing face mask cannot even comprehend what she saying.Was taking pictures to help them out with a nice review and instead was greeted with an unwelcome demeanor!!THEN THEY DO NOT CARRY PASTRAMI ANY LONGER!!?Had a craving.Stopped taking pictures.Sitting in my car writing this review
Atmosphere: 2
Food: 3
Service: 2
2/7 Alexander tonight on the late night shift had great customer service. My wife just had surgery on getting her teeth removed and needed soup. Even though they stop preparing soup at a certain time. He happily made it anyway and she said it was the best Fast food soup she ever had. Also, he had a line and online orders and took care of everyone above and beyond as I waited for my wife's soup. Subway don't loose this man give him a raise and a promotion!!!. Don't be cheap y'all not serving $5 sandwiches no more, but I'll spend an up price sandwiches on great customer service like Alexander.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara Melt Footlong Melt
I arrived at the store at 3am, being the only 24 hour restaurant even in the area was really happy to find it, all the lights were on but I found the door locked. I knock on the door and see two employees come out of the back and give me a wave to wait. So after waiting around I go inside and order my sandwich. Zander used very sarcastic yet monotone customer service voice, all is fine, the only part of this trip that really annoyed me was being denied a side of sauce for my foot long. After offering to pay I was sternly told there was nothing he could do, and the containers are strictly for cheese sauce, but I literally just ordered from here yesterday and received a side of chipotle. Not sure what this guys power trip is, but for a billion dollar company to just refuse a small request to a frequent customer felt plainly rude. It’s also the way you speak to people- not sure what this guys power trip is, but Zander fake it til you make it because it’s not that hard.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: The Philly Footlong Regular Sub
This guys right here has the worst customer service!! He didn’t want to give me his name. He claims his manager was out of town, he said he was the supervisor but could not help me with my complaint. This place is ran by these young kids that do not know what customer service is and do not put in any pride into what they’re doing!Their menu prices are wrong and cannot refund me for what I was charged for. That’s false advertisement!!! I’ve always loved subway but this location sucks! Very dirty and vegetables don’t even get refilled!
Atmosphere: 1
Food: 1
Service: 1
This guys right here has the worst customer service!! He didn't want to give me his name. He claims his manager was out of town, he said he was the supervisor but could not help me with my complaint. This place is ran by these young kids that do not know what customer service is and do not put in any pride into what they're doing! Their menu prices are wrong and cannot refund me for what I was charged for. That's false advertisement!!! I've always loved subway but this location sucks! Very dirty and vegetables don't even get refilled!
The employee named Isa had terrible customer service during my entire time at this location she felt the need to correct me on what my sandwich was called. Never coming to this location again.
Came to get a sandwich after the gym and the doors were locked and employees were standing around inside with the lights dimmed.
I really don't know why they advertise this store as 24 hours.ive come here multiple times at 2:30 am yet they're always closed. The photo shows me trying to open the door and it's locked even tho it says open 24
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered on the app and picked up in less than 5
Atmosphere: 5
Food: 5
Service: 5
Said visa is not accepted, was using my visa debit card...not approved. My discover card, not approved but yet my visa credit card that I haven't used in over a year was
Atmosphere: 1
Service: 1
Came back in again and same issue. The wait here super long with a line to the door with only one person working 8:00 at night? this time it's was the short guy with black curly hair never understand why I come here and always see multiple employees but only one actually working.
Bad experience, yesterday I was in this place and one of the employees was very rude, they had never treated me like this, I did not buy and I went to another place to eat.
Atmosphere: 1
Food: 1
Service: 1
Burnt my hand on the door handle! Facing the sun anytime after 1:00 requires a door handle “glove” so patrons do not burn their hands. Plus, the doors are super heavy!
Atmosphere: 2
Food: 5
Service: 5