7040 S Durango Dr, Las Vegas
New menu they have is incredible! Love the fresh mozzarella!
Kids meals are reasonably priced just always confusing as to what is included in then since you have to grab everything yourself and no instructions are given.
Subway was delicious their food is always fresh I love their lemonade soda only at Subway stores and me and my coworker are planning to go there tomorrow it was delicious I got the Philly cheesesteak and it tastes like back home will definitely tell my friends
Visit here after the gym at 5am during the week and the gentleman working there just always seems to be "out of it." This morning he stated that he didnt have any turkey so that eliminates more than half of the "healthy" choices for sandwiches. Next attempt was the rotisserie chicken but he stated that the chicken needed to be defrosted... So finally I just resorted to ordering a veggie sandwich. This is not the first negative experience here neither but definitely will be my last. Horrible service!!!
Visit here after the gym at 5am during the week and the gentleman working there just always seems to be "out of it." This morning he stated that he didnt have any turkey so that eliminates more than half of the "healthy" choices for sandwiches. Next attempt was the rotisserie chicken but he stated that the chicken needed to be defrosted... So finally I just resorted to ordering a veggie sandwich. This is not the first negative experience here neither but definitely will be my last. Also, the application never works at this location. I have $8 in rewards that I cant use... Horrible service!!!
Employee that was work on May 6th at 12:34pm no name tag was really rude it’s like she didn’t care to make your sandwich she throw everything together I ask her for a bottle of water three times and she still didn’t get it so final I had say out loud for the 4th time hope she has a better day but don’t take out on your customers
I usually don't write reviews like EVER, but after today I felt the need to. If there was a way to give this place negative stars I def would give it the highest of negatives. The worst costumer service I've ever experienced at a subway. My son and I went in for lunch after his soccer game and there was one person making sandwiches and one person in front of us and it took forever for the other worker to come out and to get our sandwiches started, about after 15 mins when we FINALLY got them started they informed us (rudely) that they only had one type of bread.. ok fine, the girl who made our sandwich was unpleasant.. ok maybe she's having a bad day, it happens but as I went to pay and told her I wanted a kids meal for my son she didn't give him that.. no toy, no bag, not a big deal I guess. Went to get my drink from the soda machine and it was watered down so I told them, both workers gave me attitude but told me they'd fix it, so I waited another 15 mins while the girl went to the back, I thought she was fixing the machine but turns out she was in the back on FaceTime laughing.. when I asked for my money back she was VERY RUDE about it (again). This subway isn't far from me but if I'm ever craving subway I'd rather drive an hour before I go here again !
All I can say is wow. Couldn't believe how bad that experience was. Won't be back. Was treated like shit.
Maria the manager was incredibly unhelpful when I called about my mobile order that was drenched in mayo and mustard. Bread was wrong and soggy and my sandwich, despite having provided detailed notes about condiments in the app order, resembled more of a soup than sandwich. When I called to speak to the manager to understand what went awry, Maria says "I'm the manager and I didn't make that sandwich but if you come down here I'll give you a refund because my employee that made your sandwich was in a hurry so she didn't pay attention to the details of your order"... this infuriated me as I was not even looking for a refund, I just wanted to eat the same sandwich I've been eating for the last 20 years at subway. Rather than try to remedy the situation and communicate with me properly, Maria chose to shirk responsibility for her store and her staff and really succeed at making me never return to this Subway. For anyone else looking for a good sandwich, try the Subway drive thru on Warm Springs. The manager there actually takes ownership of her store and is excellent at customer service.
Manager - Maria was rude when I came in to get an app order. I don't recommend this subway. Once you get a new, competent manager, let us all know and we'll happily return. The order was wrong (wrong bread) and the honey green tea was bitter rather than sweet. The tea was the main reason I came to this location and now I can't even depend on that. Heck, I can deal with rude and incompetent people - that's half the world. But my tea!!!! No way.
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Jasmine the clerk was amazing. Making sandwiches and cashing people out. Doing the job of 3 people killing it with a huge line. Sweet hard working girl. And bread was so fresh! With the line she still made time for small talk while busting her butt. Watch " The secret" if you're reading this Jasmine.
My son loves the ham, cheese, and bacon footlong and I love the steak and cheese. From healthy to...wait... it's all healthy; at least the sandwices are. Great selection, taste, and competitive prices make Subway a slam dunk any time of day.
This messages It's for the manager of this place, today January 17th I was around 11:30 am visit the Place ! The employee ( woman ) who attended me , was Poorly educated without being polite to customers, and rude, I speak with an accent but I speak perfect English and , When you arrive explain that you wanted 3 tuna sandwich , her only made one and it was very aggressive to ask me the cheese I said 3 times the type of cheese I wanted, I do not recommend this place !! I want to thank the other employee (man) who very professionally and nice , and friendly complete my order!
This messages It's for the manager of this place, and all costumers today January 17th I was around 11:30 am visit the Place ! The employee ( woman ) who attended me , was Poorly educated without being polite to customers, and rude, I speak with an accent but I speak perfect English and , When you arrive explain that you wanted 3 tuna sandwich , her only made one and it was very aggressive to ask me the cheese I said 3 times the type of cheese I wanted, I do not recommend this place !! I want to thank the other employee (man) who very professionally and nice , and friendly complete my order! I'm a neighbor to this place my house is close but I will never return to this place I plan to make a phone call to the regional company No one was ever able to mock and be so vulgar with me IM NOT RECOMMEND THIS PLACE VERY BAD SERVICE 1
After going, the second time, to the Subway on Warm springs and Cimarron and waiting in the drive thru for no one to answer I came to this one. I went in about 3:20am and the guy there was very nice. He made small talk with me while making my order. His sandwich was amazing too. After working all night and being upset about the other subway it was nice getting great customer service. I didn't catch his name but I did find out he was Polish and Irish from conversation if that helps Skip the other Subway and just come here.
Horrible service 10/18 9pm. Had to wait for the lady to come out the back and then constantly repeat what would be on the wrap. Spilt all over the place and then continued to wrap it and handed me the bag. Ordered 3 cookies and came home only to see 2 in the bag. Never going back.
i went to subway late night for something with tomato sauce. i like the meatball sauce so the sub was good but the poor guy making my sub was alone and it got a little busy there for a bit. but he took care of everybody pretty quick. i am jaded, i like subway.
I gotta give credit when it is due . Chris did an excellent job! He made my sandwhich exact to order, he was patient, and when I paid in cash he didn't have enough change in the til to give me my change back so he offered to take from his own tip jar to get the change back to me . I politely declined !
This is a message to the owner/manager. Today at 12:30pm, we went to this location, and the guy working had no customer service skills (didn’t smile, barely spoke), I had to pull the words out of his mouth. He took 20 minutes just to make 2 wraps, and took his sweet time when there were 3 more families behind us. And on top of that, the food was bad, our wraps were very watery, and was improperly wrapped, and we asked to warm it up twice, and it was still cold. PLEASE let this guy go he clearly doesn’t wanna be there. I’m a business owner and I’d never want a person like this to work for me.
Great location. Horrible employees and customer service. Seriously the last ten times I ordered a meatball marinara they are out. The employees tell me they run out all the time. How about management take some pride and teach these employees inventory control. This is like Mcd running out of burgers.
Very very bad service. First, when we came in, there was a guy sleeping, a bad ambiance. Then, we started to order from this guy (night shift). When I told him I want to order 4 sub, he rolled his eyes and gave me a disappointed look. I didn't understand why would he give me that look, maybe he's annoyed that I ordered a lot. So, just to make his job easy and not give me that look again, I reduced my order to 3 and simplified all the toppings. He didn't even smile or say thank you. Throughout the time he was making the sandwiches, he has a frown face, very unfriendly look, as if he's being forced to work. Will never come back here. This is a zero star. Management, please take note and make action. You're going to lose customers.
The worst Subway I have ever been to. I requested double meat on a foot long to which she measured and picked chunks of meat out until it got to an exact weight. Then placed the neat On to see that it didn’t even cover the bread. When I asked if that I was double meat I was told if I didn’t like it I could go somewhere else. To which I promptly left. What a joke!
I've been going to this subway to get wraps for a month or so now in between working 2 jobs. I got the steak and cheese wrap today there was like hardly any meat the cheese was not melted it was like eating a lettuce and jalepeno wrap. So not worth the money I paid
My trusty late night dinner stop. Never a bad sandwich. Fresh ingredients. Always pleasant and helpful. Ask for Al. A true artist!
Subway is by far my favorite place to get food. The service is always amazing. The staff is nice and helpful. The food is fast and easy to get with as many toppings as you want. Although there foot long sandwiches may be too big to eat at once, you can eat half and save the rest for later. There Italian bread whether it's toasted or not is amazing with fresh veggies and condiments of your choice. With the meal you can either get chips or cookies of both with a soft drink of any kind. Gets more delicious with each bite. High recommend.
Signs says open 24/7. As I walked up to the door and tried to open it, it was locked. I tried to see if there was anybody inside, nope. The restaurant looks as if it is open, all the 24 hr signs are lit and ever the hours say 24/7, but no one can get in.
I work 3rd shift, and went in to grab a simple turkey sub on my way home. I walked in and said hi.. the girl replied with, "I just closed my register, I can't make you anything." I asked her aren't you open 24 hours? She said, "yes, but I closed myself out on the register so I can't do anything for 10 minutes." So I suggested I at least give my order, and that'll take up some time while the system reloads. She then said she was clocked out and couldn't help me. It's too bad I can't give zero stars.
Just wanted to say I'm very disappointed in this subway. I been coming here often after my gym session. Apparently there's some New worker he told me his name is 'nathan' Me and my friend got done with our gym session and just ordered a sweet onion chicken footlong and split it. I left my card on the register got a water cup and he charged me 10.50$?? I said footlong of sweet onion chicken .... he charged me two 6 inches, whatever its two bucks, it's the FACT that he doesn't accept his wrongdoing and won't give my refund of TWO DOLLARS. I know customers aren't always right but you serious? Over two Dollars he won't accept his wrongdoing, WONT give my money back. WHY IN THE WORLD WOULD I ORDER TWO SIX INCH SWEET ONION CHICKEN?????????? I still have the receipt very disappointed in this subway. Sorry but this was Very unprofessionally dealt with....
Friendly people and a 24 hour location. It is Subways so in terms of quality control, it's pretty much the same. I come here if I am super lazy and need a quick bite. I never expect anything amazing. Just expect to wait a bit as there's usually only one person working but they're usually very kind.
7040 S Durango Dr, Las Vegas, NV 89113