The Cheesecake Factory

750 S Rampart Blvd STE 17, Las Vegas
(702) 951-3800

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Recent Reviews

Everything was great except the hostest at the front Adrian. Man she is rude and unpatient. Stick her in the back away from the public please... she has no business dealing with customers.
I felt like it was deja vu after we got seated. It had been so long since we visited, I had forgotten why we don't go to this location. Service was terrible, as it was before. Took forever to get anything. We ordered an appetizer and it came out after we were well into our main course. After the food was dropped off we didn't get checked on until we were finished eating. I needed a refill almost right after getting my food. We didn't even bother with dessert. The...
After getting a frozen slice of Cheesecake the Supervisor came by to tell me that she had checked and the Cheesecake was not frozen. I pointed out that the slice still on the plate in front of me was definitely frozen. She insisted from a visual inspection it was not frozent just cold.

Apparently, the Cheesecake Factory's preferred customer experience is being told you are wrong while you stare at a frozen dessert in front of you. Bold strategy, telling...

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