The Coffee Bean & Tea Leaf

I love Coffee Bean and usually don’t leave bad reviews, but this experience was disappointing. I had a large order and was shocked at the price. I simply asked for a breakdown, and instead of helping, the cashier was rude. Then my drink was handed to me in a way that caused it to spill down the side of my freshly washed car — no apology, no napkins offered.

I normally go to the Lake Mead location where the staff are kind and respectful, even when it’s busy. I hope this location can work on improving their customer service.

This location was once GREAT. It has since just gone downhill. The last 4 trips have had things wrong. I should have stopped after the second trip but figured it was the employee. All little issues that shouldn’t happen when paying money for a product like this. Wrong sizes, to adding whip to drinks after I said no whip to it and today waiting for a much longer time for food which didn’t come with the sauce while people behind me honked. Like I said all small issues that shouldn’t happen. Fix your staffing issues with the poor service.

Superior to Starsucks and Dutch Cucks

Staff will act like you kicked a puppy if you ask for a drink sleeve lol

This is the cute store near Costco. Walk-in and the store is really warm with pretty decoration for Christmas, but none of the staff actually say hello or even pay attention to the clients and only one girl at the cashier even said something. the rest stand there and talk.

I saw there’s different options for Boba and even the strawberry Matcha green tea probably say is not great so this is American style you know but it’s just stick with a coffee.

Atmosphere: 5

Service: 4

If you have a choice... Choose the Coffee bean and tea leaf. Best coffee since was before the mermaid.
Drinking since 1990.... Always the same great taste and same great atmosphere.
In the 90s . Coffee Beans had bar seating and tables. Studio City CA
It was an incredible non alcohol morning hand. Drew B, Helen H., Eddie, vanDam, Victoria J SNL, just some locals hanging out at the coffee bar. I miss these days. So just the smell of coffee bean coffee brings back these great memories. I was there last week here in Summerlin and touched the wooden bar counter... Still beautiful oak wood same as in 1990. If Herb is still alive... Thanks for the memories.

Atmosphere: 5

Food: 5

Service: 5

If you have a choice... Choose the Coffee bean and tea leaf. Best coffee since was before the mermaid.
Drinking since 1990.... Always the same great taste and same great atmosphere.
In the 90s . Coffee Beans had bar seating and tables. Studio City CA
It was an incredible non alcohol morning hand. Drew B, Helen H., Eddie, vanDam, Victoria J SNL, just some locals hanging out at the coffee bar. I miss these days. So just the smell of coffee bean coffee brings back these great memories. I was there last week here in Summerlin and touched the wooden bar counter... Still beautiful oak wood same as in 1990. If Herb is still alive... Thanks for the memories.

Just love this Coffee Bean ... the baristas are terrific & always get my order just right ✅... definitely worth breaking up with Starbucks for much smoother coffee ☕ 😋

Atmosphere: 5

Food: 5

Service: 5

By far my favorite coffee shop. My favorite drinks are hazelnut lattes (iced or hot) and what you see pictured here, Vietnamese cold brew. Their coffee is much smoother and not as bitter as the other big coffee chain.

The staff is always nice and I enjoy the atmosphere.

Great mocha made with their dark cocoa powdered & almond milk. Cuts the carbs down. Have a great feta pasta salad also.

Atmosphere: 5

Food: 5

Service: 5

staff forgot my add ons in my drink when i went thru the drive thru and no one answered when i stayed by the window so i went inside to let them know. i’m thankful they remade it but the staff was not very polite. the remade drink tasted perfect though so i will say the quality is good if the drinks are made correctly. just wish the service was better.

Atmosphere: 2

Food: 2

Service: 1

Miss the Vanilla Ceylon Tea..

Atmosphere: 3

Food: 3

Service: 3

Always love the coffee ☕️ here better then Starbucks.

Atmosphere: 5

Food: 5

Service: 5

Very nice staff.

Stopped in here for a brew. Tried the vanilla cold brew and was very good. Will return!

Atmosphere: 5

Food: 5

Service: 5