Been to this place many times. Today Just like another day I just want some drink and food. Server just get the order drink for us. We been waiting for order for long long time. NO CARE. REALLY DON’T CARE . Today January 4 2025 (7.50 pm.) Bad Bad Bad. Just caring for the guys on the bar.. The server We used to see was not there yet, we wanted to order some food the server just ignored us May be come for the wrong day. . This server just ignored us. Even when paying our drinks, she just handed the bill without an eye contact.
Atmosphere: 1
Service: 1
John
So I waited till my third time at the Lodge to give a full review, which I am glad I did. I am going to start with the food, as I have been to many Lodges, the food is the same across the board, some better then others, this Lodge location is up there with the higher end in taste. However, this review is more about service, as we all know I am about service and I will say this lodge has A+ service. Heidi is the epitome of exceptional service. From the moment she greets you with her warm smile to the attentive care she provides throughout the meal, she elevates the dining experience to something truly memorable. Her knowledge of the menu is unparalleled, offering insightful recommendations that cater perfectly to your tastes. Heidi’s attention to detail and genuine enthusiasm create an atmosphere of comfort and delight, making every guest feel special. She goes above and beyond to ensure your needs are met, and her positive energy is absolutely contagious. Dining under Heidi’s care isn’t just a meal—it’s an experience you’ll rave about long after you leave. A true gem!
Atmosphere: 5
Food: 5
Service: 5
Valerie Ball
Food was awesome. Extremely unattentive bartender. Asked for menu and had to flag her down to place the order. Food came out and took 10 minutes to flag her down again for silverware. New bartender came in but we were done.
Atmosphere: 2
Food: 5
Service: 1
Kim Jong Ill
Bartender on Sunday wearing the Steelers jersey is awful. Get someone better to do the job.
Katie Ainsworth
We ordered a cup of soup and a bowl of soup. the cup of mushroom soup came out lukewarm and the bowl of tomato soup came out the same... the best part of the tomato soup was the bowl was only half full and they charged us more for the bowl when the amount was the same as the cup. If your going to offer a bowl fill it up...... because we are not regulars not much attention was paid to us. just a sad situation all the way around for the amount of money we spent.
Atmosphere: 2
Food: 1
Service: 2
Russell Draper
Nice neighborhood bar. Great service. Clean. Good crowd
Atmosphere: 5
Food: 5
Service: 5
Dan Egan
Very friendly staff, which put all the customers in a good mood, too. Pool tables and casual areas make for a nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
hyun woo byun
Nobody greeting us waited about 15min, I came here thinking the food would be at least average despite the 3.5 rating, but now I understand why this place has a 3.5.
Atmosphere: 2
Food: 2
Service: 1
Viki Calzascia
We ordered lobster rolls but I could no find the lobster It was like a mayo salad sandwich. Not again. One Waiter doing bar and waiting tables. She was great.
Atmosphere: 4
Food: 3
Service: 4
William Black
Best western bacon burger ever plus they had tater tots ? and my waitress was amazing ?
People should come here the lodge if your camping in mt Charleston but still in town good Micheladas I recommend it if Sasha is there she will hook you up
Atmosphere: 5
Food: 5
Recommended dishes: Patty Melt with Fries
Ayman Khalil
Under zero
Food: 1
Service: 1
Natori Henry
Sasha was the best! Go visit her she will take care of you !
Been to this place many times. Today Just like another day I just want some drink and food. Server just get the order drink for us. We been waiting for order for long long time. NO CARE. REALLY DON’T CARE . Today January 4 2025 (7.50 pm.) Bad Bad Bad. Just caring for the guys on the bar.. The server We used to see was not there yet, we wanted to order some food the server just ignored us May be come for the wrong day. . This server just ignored us. Even when paying our drinks, she just handed the bill without an eye contact.
Atmosphere: 1
Service: 1
So I waited till my third time at the Lodge to give a full review, which I am glad I did.
I am going to start with the food, as I have been to many Lodges, the food is the same across the board, some better then others, this Lodge location is up there with the higher end in taste.
However, this review is more about service, as we all know I am about service and I will say this lodge has A+ service.
Heidi is the epitome of exceptional service. From the moment she greets you with her warm smile to the attentive care she provides throughout the meal, she elevates the dining experience to something truly memorable. Her knowledge of the menu is unparalleled, offering insightful recommendations that cater perfectly to your tastes. Heidi’s attention to detail and genuine enthusiasm create an atmosphere of comfort and delight, making every guest feel special. She goes above and beyond to ensure your needs are met, and her positive energy is absolutely contagious. Dining under Heidi’s care isn’t just a meal—it’s an experience you’ll rave about long after you leave. A true gem!
Atmosphere: 5
Food: 5
Service: 5
Food was awesome. Extremely unattentive bartender. Asked for menu and had to flag her down to place the order. Food came out and took 10 minutes to flag her down again for silverware.
New bartender came in but we were done.
Atmosphere: 2
Food: 5
Service: 1
Bartender on Sunday wearing the Steelers jersey is awful. Get someone better to do the job.
We ordered a cup of soup and a bowl of soup. the cup of mushroom soup came out lukewarm and the bowl of tomato soup came out the same... the best part of the tomato soup was the bowl was only half full and they charged us more for the bowl when the amount was the same as the cup. If your going to offer a bowl fill it up...... because we are not regulars not much attention was paid to us. just a sad situation all the way around for the amount of money we spent.
Atmosphere: 2
Food: 1
Service: 2
Nice neighborhood bar. Great service. Clean. Good crowd
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff, which put all the customers in a good mood, too. Pool tables and casual areas make for a nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Nobody greeting us waited about 15min, I came here thinking the food would be at least average despite the 3.5 rating, but now I understand why this place has a 3.5.
Atmosphere: 2
Food: 2
Service: 1
We ordered lobster rolls but I could no find the lobster It was like a mayo salad sandwich. Not again. One Waiter doing bar and waiting tables.
She was great.
Atmosphere: 4
Food: 3
Service: 4
Best western bacon burger ever plus they had tater tots ? and my waitress was amazing ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wyatt is a
Atmosphere: 3
Food: 3
Service: 5
Awesome time with
Atmosphere: 5
Food: 5
Service: 5
People should come here the lodge if your camping in mt Charleston but still in town good Micheladas I recommend it if Sasha is there she will hook you up
Atmosphere: 5
Food: 5
Recommended dishes: Patty Melt with Fries
Under zero
Food: 1
Service: 1
Sasha was the best! Go visit her she will take care of you !
Atmosphere: 5
Food: 5
Service: 5
Loading...