What's Zaap? Thai Food

If I could give zero stars, I would. Our experience on March 1st, 2025 at What’s Zaap was beyond unacceptable. We arrived at around 5:00 PM with two adults and two children, waiting for one more person who was running late. At that time, the restaurant was nearly empty, with only one other occupied table that had already been served. We assumed we weren’t being helped because we were waiting on one more person—but that wasn’t the case, as our person arrived and no one came to serve us. By 5:20 PM, the restaurant filled up, and we realized every other table had drinks except us. No one had even asked for our drink order. I had to flag down a server just to get water and place a drink order. My husband ordered a specialty hibiscus and cinnamon drink, which didn’t arrive until 6:20 PM. Despite being one of the first groups seated, we were somehow the very last to get our food. We had to flag down a completely different server at 5:40 just to place our order because our original server had disappeared. While every other table around us was served, we continued to wait. To-go orders were prioritized before us, and when we finally got our food, it was a complete mess. My husband’s food arrived first at 6:30 with my side of eggs, my actual fried rice showed up 10 minutes later—meaning my eggs were already cold. At that point, I didn’t even want them. We left at 6:50, we waited nearly two hours for food. Our kids were restless and frustrated, we had to constantly ask for water refills, and the service was atrocious. When I politely brought up the unacceptable wait time, the server blamed the kitchen instead of taking any responsibility. No apology, no accountability—just a shrug. I have no idea why we were treated this way, but if you come here with kids, or if you expect basic service, beware. Especially beware the dark curly short haired server. The food was okay, but the experience was so bad that it didn’t even matter. Highly rated? I don’t see how. Never again.

Ordered close to about $100 worth of food. When I got my orders with peanut sauce like the fresh springs rolls, it literally came with only a small 3.25 oz cup. There were 4 rolls. It was barely enough for 2 when used sparingly.

Edited: Thank you for your kind response. Will continue to order delicious food from your establishment.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pad Thai

**What's Zaap?: A Vibrant Journey Through Authentic Thai Flavors**

Located in the lively southwest corner of Las Vegas, What's Zaap? Thai Food has become a beloved haven for those seeking authentic Thai cuisine that resonates with genuine flavors and heartfelt traditions. This commitment to authenticity has recently graced the screen on the celebrated show Diners, Drive-Ins, and Dives (Season 45, Episode 9), showcasing a menu bursting with vibrant, bold flavors rooted in Thai culinary heritage. Inspired by the buzz and eager to rekindle cherished memories of my travels through Thailand, I set out on a culinary adventure that promised to be as enchanting as the landscapes of that beautiful country.

My evening commenced with a classic Thai appetizer that many have come to adore: Chicken Satay. This dish was nothing short of a revelation, showcasing a harmonious blend of textures and flavors that left me yearning for more. The chicken, carefully marinated in a medley of turmeric and spices, was grilled until it achieved a perfect balance of smoky exterior and tender interior. The aroma was inviting, and every bite was infused with depth and nuance. Accompanying this delightful skewer was a velvety peanut sauce with a triumphant mix of richness and subtle sweetness, offering a lovely contrast to the savory morsels. Adding an unexpected twist to the experience was a refreshing cucumber salad, whose bright acidity cut through the dish's richness beautifully. The crowning touch was a nostalgic addition of white toast, whose slightly crisp exterior and airy interior served as the ideal vessel for savoring the luscious sauce—an element that paid homage to the warmth of Thai traditions while imparting a whimsical charm.

For the main course, I treated myself to a dish often dubbed the essence of comfort food in Thailand: Spicy Basil Fried Rice or Pad Krapow, this time with succulent pork. Each grain of jasmine rice was thoroughly infused with the tantalizing essence of spicy garlic basil sauce, creating a fragrant allure that transported me directly to the bustling streets of Bangkok, where the scent of sizzling woks fills the air. Tender strips of hand-chopped pork melded effortlessly with an array of vibrant vegetables, including crunchy bell peppers and sweet onions, all of which danced in perfect harmony to create a fiery and aromatic dish. The flavor profile was unapologetically bold and embodied the pure, unfiltered spirit of Thai cuisine that I had longed to experience.

What's Zaap? It offers more than just a meal; it provides an immersive experience that envelops diners in Thailand's warmth, vibrancy, and authenticity. Each aspect of the restaurant, from the thoughtfully curated menu to the inviting ambiance adorned with cultural decor, reflects a deep-seated passion for Thai culinary arts that resonates through every dish. This unique cultural experience, rich with narratives and traditions, is a testament to the global appeal of Thai cuisine.

For anyone who yearns for a genuine taste of Thailand, What's Zaap? Stands out as an indispensable destination in Las Vegas. My evening at this exceptional restaurant was a culinary odyssey that rekindled fond memories of my travels and reaffirmed the timeless appeal of traditional Thai flavors. Meticulously executed and profoundly evocative, What's Zaap? It truly earns its esteemed place in the city's flourishing food scene, promising diners a journey of flavors long after the last bite has been savored.

Atmosphere: 5

Food: 5

Service: 5

As seen on Diners Drive-ins and Dives, the food is authentic - delicious and beautiful! Highly recommended!!

Chef took time to chat with us - when we asked about Sticky Rice with Mango, Chef offered to check the quality of the mango, to be sure the mango was high quality

Definitely worth visiting What's Zaap

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp Pad Thai, Firecracker Shrimp Roll 6pcs, Chicken Satay 4pcs, Pad Thai, Chicken Satay

Some of the best Thai food I've ever had.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Green Curry, Garlic Pork Ribs

Might be the best Thai curry I’ve ever had!

Atmosphere: 5

Food: 5

Service: 5

Pad Thai was delicious, same with the spring rolls. Will absolutely be back!

Atmosphere: 5

Food: 5

Service: 5

Worst food order ever. Fried rice was tasteless and meat was raw. Had to throw it.

Food: 1

Food was delicious! Got the tom kha, panang curry and the spring rolls. Place was clean and our server was the sweetest!

Atmosphere: 5

Food: 5

Service: 5

Good food. I got the papaya salad lao style. Bid portion. I give it a 8 out of 10. The laab 7 out of 10. It was a little sweet. I'm laos lao laab isn't sweet. But the portion is good. I got the sugarcane can drink. It was refreshing. Comes with a piece of frozen sugarcane to chow on. Taste like it was fresh squash with no sugar 😋. Will definitely come back. Must try you won't be disappointed.

Vegetarian options: They do have vegetarian selection.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pad See EW, Papaya Salad Laos Style with Crab

One of the best authentic Thai food in town!
I highly recommend this place for people who experience authentic Thai food.

Atmosphere: 5

Food: 5

Service: 5

Love this place my favorite Thai place

Atmosphere: 5

Food: 5

Service: 5

Great food but could do without msg, knorr, or seasoning powder/sauce because other sauce already have msg added.
Atmosphere: sometimes when we dine in, restaurant has some smell. Perhaps grease traps smell.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Waterfall Salad Nam Tok, Fresh Spring Rolls 4pcs, Pad See EW

Incredible crab curry. Rare to get so much fresh crab meat

Atmosphere: 5

Food: 5

Service: 5

Food was delicious but took a long time to be served. Took around 30+ minutes for the food to come out even though there was only 1 other table in the whole restaurant. I would order to go next time :)

Atmosphere: 4

Food: 5

Service: 4