Wingstop in Las Vegas

“So my 1st experience initially sucked..I literally only ordered 2 lrg fries & a ranch in which they told me it was ready but it wasnt so I had to wait an Xtra 5min for them, just to get it & they managed to mess that up some how. But Donna/Danna the manger came & over excelled on her customer service..making sure to keep true to her promise of making it right the next time I came in & SHE DID..I would have given them a 1 star.. but due to her calm & satisfying help, it made it worth a 5 star. Thank you again🙏🏽“

“Went out of my way to come to this Wingstop. Glad I did! Everything from the top quality service to the perfectly cooked wings, to the awesome vibe the manager sets in this establishment. This is, in my opinion... THE ULTIMATE WINGSTOP IN LAS VEGAS!!!“

“Excellent service from the whole team. They made my wings extra crispy as I asked. Very clean location and all employees were very professional, nice, and very hard working. 10/10 service. This wingstop location is by far the best location I have been to in Las Vegas.“

“Hi everyone so I came to this location 10/10 everyone was friendly and they where on top of everything for national chicken wing day. My chicken was not under cooked I’m so picky about that I don’t want my boys or I getting sick. So thank you wing stop you where so clean also I would definitely come back and make life easier on yourself everyone order ahead of time because you will have to wait if you don’t. :)“

“Excellent place! I would like to especially Thank Joshua for his great customer service, pleasant voice and his Smile is contagious . You are Amazing and number one person in our books. We will definitely be back just because of the Food and Joshua.
Thank you Again ?“

“I've never thought of giving a wingstop a 5star review. No expectations as this is a foodcourt wingstop inside a hotel/casino. I Was iffy. But the food was fresh, hit crispy delicious. Cashier understood what I meant by Ez butter 💯! Corn with the Mexican street corn seasoning to die for!!! And even after calling my name the employee said stay put and brought it to us! Never have I ever had such great service with a smile.“

“This is probably one of the cleanest Wing Stops I've been to. It's been while since a few years ago I used to work in this area. Ordered on the phone and was able to pick up in 5 minutes compared to other locations that would drop the chicken after you place your order. The chicken was hot and tasty. I always enjoyed the French fries. The workers were also very nice. Ill be back again.“

“I awesome part is you can order all flats! 😆… and the music 🎶 playing this evening were all jams! Very chill. But the best part is the new order screen display! Great move/choice for this busy location! It helps keep the customer and employee calm. And order what out faster too!“

“I intended to order takeout from the location further down the road. However, when I arrived at my intended restaurant, the employee informed me that I had ordered from this recently opened location about three miles up the road. The restaurant appeared clean and sparkling brand new once I arrived, and my order was ready in the 20-minute time frame I requested. The employee I encountered seemed nice. I ordered a 20-piece bone-in meal of ten lemon pepper and ten mild buffalo wings. The ranch dressing that I received tasted better than the store-bought dressing I buy!I don't see how anyone can complain about purchasing boneless wings because it is such a taste drop-off between boneless and bone-in wings that I will never purchase boneless wings from Wingstop or anywhere else in life! Boneless wings taste like imitation meat and are glamorized chicken nuggets with a taste bud disability. Do yourself and your taste buds a favor and make the permanent switch bone-in wings. The price difference is worth it, and Wingstop should give their boneless wings away to the homeless and hungry public for free because they’re that dreadful! I had to force myself to finish the sixteen-piece boneless wings I ordered previously from a different WingstopThe bone-in wings at this location were tasty. However, I would prefer the wings to be a little less crispy. If the wings were softer, everything would be perfect. The crispiness did not warrant any star deduction, though. I would return.“

“KOREY NEEDS A RAISE ❤️
Came from out of town and out of all the restaurants(high end and not) this was the place where we got the best customer service.
She brought our food out to us outside, came back with napkins, plates, silverware all her own doing! Came to check up on us and made some great connections. Her smile made our night 🙌🏼 food was also delishhh! thank you Korey, we’ll be back 😁“

“I love me some wings. This location is inside the Red Rock casino. I’ve been there a few times now and the food is always really good. The lemon pepper fries are fantastic! I also liked the parmesan garlic fries but only in small doses as they’re a little strong. I just wish the service was a little faster at this particular Wing Stop.“

“So tonight I stop in after working a shift at the football game and there was a young man at the register who I struggled to get my order in with because it was kind of loud inside. Once I did get it he then told me they do not accept cash. I was devastated because that's all I had at the time because I was coming from work... I asked him to go get the manager to speak with them. A young lady came up front and she said yes. I apologize but we have been cashless for about 3 months and I told her my situation and she really helped me out. She was very polite and she allowed me to pay cash. I told her I didn't need the change. I just really was not having enough energy to go home and cook 😌💪🏾 so thank you!“

“Asked to use the restroom was told it was for paying customers only when we had already ordered online. Then we were asked if we needed anything when waiting to pick up our order.
Great food, but the customer service could improve. Maybe send the staff to Target
for training lol ?“

“Haven’t had Wingstop in a while and decided to stop here for lunch. Haven’t tried out this location since it opened but it’s closest to me.
The service was so fast! This was the fastest Wingstop experience in MY LIFE! We ordered and I went to the bathroom and as I was washing my hands, my boyfriend texts me that the food was there. It literally took like 5 minutes or less. The crazier part too is that I always ask for well done fries so I expect the food to take a little longer to get the fries crispy but they came out great! Better than it’s ever been when I ordered from Wingstop before because for whatever reason, whenever I ask for well done fries at Wingstop, other locations can never do it right the first time. Well done means really crispy. They did it right here and did it fast.
The woman taking our order (Wendy) was also very nice and friendly, also checking on us after we had our food to see how we liked it.
Not sure if we just got lucky or it’s always like this but for us, 10/10 experience and probably the best Wingstop experience for me in my life.“

“I gave five stars for the food but I must explain, I tried the new Mexican spice Street wings did not care for them they were made for my dry rub and it made the wings very dry. I normally get the honey habanero next time I will go back to my favorite spice.“

“I went in on Friday January 19th at 8pm and had the best experience. This was literally the best Wingstop I’ve ever had. The flavor was amazing and the fries were crisped to perfection. I will come for sure. The employees on the night shift also provided the best customer experience I’ve ever had for a Wingstop. The guy who took my order was very professional and sweet.“

“This is located at Boulder Station inside of the Food court. The food here is always fresh but, it is also very busy. Sometimes you have to wait 15 minutes or more to get your food. It is worth the wait because the food is always fresh. I go here for the hawaiian wings. I cant really eat anything other then that or the garlic parmesan wings because they are too spicy. The fries are homecut, and they are pretty good. The average 8 piece bone out wings with a drink is around $20.00.“

“I discovered Wingstop when I was working for DoorDash… The staff was professional, and the cleanliness of the store was sublime…. I picked up Wingstop for the first time for my own dinner tonight and the food was truly amazing and as usual, so was the staff. I got there $.70 wings five of them with the Hawaiian seasoning five of them with the hot honey barbecue, I got their veggies and a blue cheese dip …….. it was so good… I had my dinner tonight and I’ll have some for tomorrow left. I recommend you give them a try… You will not regret it“

“I order online for pickup every now and again at this WingStop. I usually do 20 traditional wings in a variety of rubs and sauces, veggie sticks and dressings. The order is usually ready by the time I get there and everything's been tasty and good quality.“

“Having visited this Wingstop location regularly since it opened, I’ve experienced its ups and downs. Initially, the service was highly inconsistent, with frequent order errors, missing items, and wait times often exceeding the estimated delivery by 30 minutes or more. I provided feedback multiple times to help address these issues, and I’m pleased to report that over the past eight months from the time of this review, this location has shown remarkable improvement.

Recent visits have been a stark contrast to the past. Orders are now consistently accurate, with all items included as requested. Pickup times have become much quicker, and the staff is noticeably friendlier, creating a welcoming atmosphere. These changes reflect a clear effort to enhance the customer experience, and I commend the team for their progress.

However, one persistent issue remains: the fries. Despite ordering them extra crispy, they often arrive soggy and undercooked, unlike the perfectly prepared fries at other Wingstop locations in town. If this location can address the fry preparation, it has the potential to be among the best. Keep up the improvements, and please fix the fries!!

Review from 3 years ago:
I’ve visited this Wingstop location over 20 times, and unfortunately, every experience has been marred by significant delays. Orders are consistently delivered 10 to 15 minutes late, with some instances far exceeding this. On my most recent visit, I waited over 35 minutes past the promised time in the parking lot, despite the restaurant appearing fully staffed. Staff informed me of an additional 15-minute wait, which extended further.

The situation worsened as I later learned, after a total wait of two hours, that the restaurant was prioritizing morning preorders, and my order would take another 20 minutes. This was unacceptable, especially with over 20 customers waiting in the lobby. I requested an immediate refund due to the excessive delay.

I’ve raised this issue with management multiple times, but no improvements have been made from order times to missing items. The consistent delays and lack of resolutions have led me to stop patronizing this location. I cannot recommend this Wingstop to others until these operational issues are addressed.“

“I placed a call ahead order . When I entered I was immediately given my drink and my food was ready while I was grabbing my drink . My food was made perfectly looks absolutely delicious and taste perfect. Thank you for the great fast customer service and good food .“