I have NEVER had a bad experience with a Jimmy John’s until today at the Mesquite NV location. The service was sub standard. The drive thru was SLOW even after placing an online order!!!!!McDonald’s service was 100 percent fair superior! Not sure the lineup to “Subs so fast” slogan. A full Pickle order at all other locations is cut into a few pieces and quite large. The pickle was a full ice 1/2 the size as other locations and NOT as fresh. Totally disappointing! Sandwich was sub par in comparison to my home locations in St. George UT. The sodas were out of syrup and only carbonated water flavor. We will not be returning to this location.
Atmosphere: 2
Food: 2
Service: 2
Jeff Jourdan
Service not so freaky fast even with pre-online order. Sandwiches seemed pretty empty (low on meat and veggies). Several bites of bread only.
Atmosphere: 3
Food: 3
Service: 3
JOHN A
I love Jimmy John’s, and their app is actually awesome.
Atmosphere: 3
Food: 5
Service: 5
dal Robert
Very poor customer service. No one in line inside or in drive-thru. Tried ripping
Atmosphere: 1
Food: 1
Service: 1
Jamie Larsen
I know it’s a small town. It’s slow. But change your hours online. Online it says you close at 9. You told us in the drive thru you close at 4. Very disappointed to a company turn down business. I wish I could not even give a star at all. Guy at the drive thru was very kind though but still very disappointed.
Kim B.
Very friendly staff.
Food: 5
Service: 5
Landon Jolley
Good food! Quick and amazing service I tried the chicken ranch sandwich and it was amazing with the kickin ranch!
Atmosphere: 5
Food: 5
Service: 5
Scott Knox
The food was fresh and servers very nice.
Atmosphere: 5
Food: 5
Service: 5
Alex Gonzalez
Very good salad sandwiches, and when we order it, their are on par
Atmosphere: 5
Food: 5
Service: 5
Joanne Cheslar
Ordered two sandwiches and they got them backwards worst ever. Nobody came to the window for over 5 minutes while I was waiting there. Hoping my car would not overheat
First visit. Very disappointed. Sandwich was dry and rather tasteless. Mostly you're eating a cold, hard bun. $13 for a less than good meal. But, I wanted to try it and did. Won't be back.
Atmosphere: 3
Food: 2
Service: 3
Sallie Mitchell
The food was fresh. Long lines but moved quickly.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Jalapeno Chips
Leonard Croxford
I used to love jimmy John’s. The delivery was fast and the food was good. Now they use Uber eats to deliver. My order took over an hour to get here. It’s a 5 minute drive to jimmy John’s. Boycotting until they quit using Uber eats.
Atmosphere: 2
Food: 3
Service: 1
Elvira Hernandez
The store doesn't have air conditioner is to hot. Customer service is excellent
I have NEVER had a bad experience with a Jimmy John’s until today at the Mesquite NV location. The service was sub standard. The drive thru was SLOW even after placing an online order!!!!!McDonald’s service was 100 percent fair superior! Not sure the lineup to “Subs so fast” slogan. A full Pickle order at all other locations is cut into a few pieces and quite large. The pickle was a full ice 1/2 the size as other locations and NOT as fresh. Totally disappointing! Sandwich was sub par in comparison to my home locations in St. George UT. The sodas were out of syrup and only carbonated water flavor. We will not be returning to this location.
Atmosphere: 2
Food: 2
Service: 2
Service not so freaky fast even with pre-online order. Sandwiches seemed pretty empty (low on meat and veggies). Several bites of bread only.
Atmosphere: 3
Food: 3
Service: 3
I love Jimmy John’s, and their app is actually awesome.
Atmosphere: 3
Food: 5
Service: 5
Very poor customer service. No one in line inside or in drive-thru. Tried ripping
Atmosphere: 1
Food: 1
Service: 1
I know it’s a small town. It’s slow. But change your hours online. Online it says you close at 9. You told us in the drive thru you close at 4. Very disappointed to a company turn down business. I wish I could not even give a star at all. Guy at the drive thru was very kind though but still very disappointed.
Very friendly staff.
Food: 5
Service: 5
Good food! Quick and amazing service
I tried the chicken ranch sandwich and it was amazing with the kickin ranch!
Atmosphere: 5
Food: 5
Service: 5
The food was fresh and servers very nice.
Atmosphere: 5
Food: 5
Service: 5
Very good salad sandwiches, and when we order it, their are on par
Atmosphere: 5
Food: 5
Service: 5
Ordered two sandwiches and they got them backwards worst ever. Nobody came to the window for over 5 minutes while I was waiting there. Hoping my car would not overheat
Food: 1
Service: 1
Restaurantji Recommends
What you gain in speed, you lose in flavor.
Atmosphere: 1
Food: 2
Service: 2
First visit. Very disappointed. Sandwich was dry and rather tasteless. Mostly you're eating a cold, hard bun. $13 for a less than good meal. But, I wanted to try it and did. Won't be back.
Atmosphere: 3
Food: 2
Service: 3
The food was fresh. Long lines but moved quickly.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Jalapeno Chips
I used to love jimmy John’s. The delivery was fast and the food was good. Now they use Uber eats to deliver. My order took over an hour to get here. It’s a 5 minute drive to jimmy John’s. Boycotting until they quit using Uber eats.
Atmosphere: 2
Food: 3
Service: 1
The store doesn't have air conditioner is to hot. Customer service is excellent
Food: 5
Service: 5
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